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Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5289 reviews

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Rating 4.5 out of 5 stars with 24 reviews

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93%would recommend to a friend
Page 1 Showing 1-20 of 5,289 reviews
  • Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Superb Sound/Ultra Noise-Canceling/Premium Quality

    |
    Posted .

    The new Sony WH-1000XM4 wireless headphones are a clear improvement over Sony’s already excellent line of Bluetooth headphones. They are very comfortable and provide superb listening experience at home, traveling or in a noisy office. They incorporate extremely effective noise suppression, have easy-to-operate controls and a very long battery life. Their unmatched quality is evident in every feature. Sony is one of the largest consumer electronic companies in the world. It began in 1946 as an electronics shop but soon began producing its own products, starting with tape recorders and transistor radios in the mid-1950s. Sony built a reputation for quality and introduced many innovations in portable audio, including the Walkman in 1979, the CD disc in 1983, flash memory for audio and video in 1998 and the Blu-ray HD disc in 2000. Its consumer audio products including stereo component systems, speakers and headphones are very well-regarded for quality and features. Here are the key features: • Sony WH-1000XM4 noise-canceling over-the-ear Bluetooth headphones • Ergonomic, fully adjustable over-ear, closed dynamic headphone • 40 mm dome driver for maximum bass and very accurate wide frequency response • Advanced noise-canceling/suppression technology uses two microphones on each earphone to analyze and block external noises, may be switched on or off and may be optimized for wearing conditions and atmospheric pressure • Artificial Intelligence and Digital Sound Enhancement Engine technology to accurately upscale compressed music, especially high-pitched sounds normally lost • Monitor function allows ambient sound to be easily heard while wearing headphones, may be switched on or off; Speak-to-Chat provides automatic pause and resume without removing earphone • Voice Assist function compatible with Siri, Alexa, Google Assistant • Bluetooth 5.0, reception range up to 30 feet, NFC pairing connection option, supports SBC, AAC and LDAC codecs; simultaneous connection to two devices • Sony Headphones Connect app provides extensive sound customization and 3D Reality Audio • HD Voice and built-in microphone for making and receiving phone calls with high quality sound • Touch control on side of right earphone to raise/lower volume, next/previous track selection • Power, Bluetooth pairing, Monitor and Noise Cancel buttons on left earphone • Rechargeable 3.7v internal lithium ion power source: 10 minute quick charge gives 5 hours of play time, 3 hours to fully charge with included 8” USB-C connection cable (recharge at 5.0v) • Headphones will operate 30+ hours (38+ hours with noise reduction off) continuously from a full charge, 9 day standby time, customizable auto-off timer • Can also operate without using any power by connecting an included 4.1 foot 3.5 mm stereo cable to left earphone • 3.5 mm (headphone) male-to-male 50” connection cable included • Airplane in-flight audio connector included • 4 – 40,000 Hz audio frequency range, less than 1% THD distortion • Sony Headphone Connect app provides graphic equalizer and presets • Easy to follow illustrated quick set-up guide • Foldable design for compact storage • Size: 5.5 inches by 6.6 inches by 3.5 inches • Weight: 9 ounces • Hard case with outside and inside pockets for accessories included • One year warranty on parts and labor Included in the slip-cover box are full instructions/set-up guide and a very nice, compact hard case which contains the headphones, a short USB-C charging cable, a 50 inch long 3.5 mm direct-connect wire cable and airplane audio adapter. The quick set-up guide is comprehensive with step-by-step instructions for using the headphones, a trouble-shooting checklist, technical specifications and detailed explanations for using each feature. The headphones have a non-reflective black finish and very attractive copper-colored lettering and highlights, substantial bass-producing drivers and super-soft memory-foam cushions on each headphone for superb comfort and noise isolation. They fold flat to enable compact storage and to easily fit into a purse, drawers, etc. The Sony WH-1000XM4 has a look of quiet quality and business elegance without flashy excess. The headphones use USB-C technology and are quick-charging. In just 10 minutes you have 5 hours of play time. Full charge is accomplished in three hours. The stated music playing time of thirty hours seems conservative since I found the headphones would operate for nearly forty-five hours before fading out. The customizable auto-off feature aids this very long battery life. An audio prompt indicates when the power is on or off and a second press of the power button gives a voice guidance of the remaining power level. Pair the earphones with your phone or other source via Bluetooth or NFC. The connection remained very solid throughout my home, up to nearly 50 feet. The headphones are fully adjustable and the very soft pads completely and comfortably enclose even the largest ears. The Sony WH-1000XM4 are perhaps the most comfortable headphones I have ever worn. They are light (9 ounces) and have plenty of adjustment range to enable a perfect fit. You can wear them for many hours in perfect comfort and your ears will never complain. Even without the noise-canceling function most external sounds are blocked. Pressing the Custom (automatic noise canceling) button turns on that feature and sets the level of noise reduction and there is an audio announcement that it is active (or that it has been turned off.) The ANC technology is very sophisticated, utilizing two microphones on each earphone to analyze external sounds and cancel it. You can even customize the noise cancellation for wearing conditions and atmospheric pressure. My favorite test is to turn on both my shower and bathroom sink faucet and the noise (which would normally be very loud) was just a faint hiss which I could easily ignore while listening to the music. Even without music playing the noise canceling feature was extremely effective. You can also adjust the degree of noise cancellation using the Headphone Connect app. A perfect companion for isolating you with just your music in public transit and airplanes! But you buy headphones primarily to provide sound, not to eliminate it. Here you will find your investment well-rewarded! The Sony WH-1000XM4 headphones utilize Sony’s DSEE (Digital Sound Enhancement Engine) and Artificial Intelligence technology to accurately expand digital music, especially higher-frequencies which are often chopped out in the compression process. Bass and mid-range sounds are very well reproduced. You can modify the sound contour/response by utilizing the Sony Headphones Connect app which features a full equalizer, a number of surround sound presets and sound positioning controls. For those who like heavy bass these are an ideal choice. If you want to cut back the bass the equalizer on the app will do that very effectively. I played every range of music, from classical, blues, hard rock, jazz and a full range of vocals (opera through folk ballads) and these fine headphones never disappointed me. The sound quality is just beautiful. I compared the Sony WH-1000XM4 headphones to another set from Sony which are priced about 25% lower and a super-premium set from another audio supplier priced about 25% higher. Compared to the lower-priced Sony headphones the WH-1000XM4 provided more features and better sound which more than justified the price differential. Compared to the higher-priced set I found that the Sony WH-1000XM4 provided noticeably better noise reduction and equal music reproduction. I think that to find a significantly better set of headphones you would have to spend at least 50% more, and even then most users would not really appreciate any difference in sound or features. Like all good earphones these will respond to various voice commands, allow you to interact with Siri, take calls, etc. Each earphone has some controls. The right side has a nice touch pad which will raise/lower volume, skip tracks (forward and backward), pause and repeat tracks and has a microphone for use during calls. The left side turns the earphones on/off, handles Bluetooth pairing, activates the noise cancelation feature and also takes calls. One nice feature is Quick Attention which shuts off noise cancellation and lowers music volume when you touch the right headphone, enabling you to easily hear outside sounds (such as transit announcements), and then resumes noise cancellation and music volume when you remove your hand. But an even more clever feature is Speak-to-Chat which shuts off noise reduction and music when you speak, then resumes music and noise reduction when you stop speaking. Don’t worry if you like to sing along to your music – you can disable this feature! Finally, if you rely on Siri, Alexa or Google Assistant you will appreciate the easy integration with those services provided by these headphones. In summary, the Sony WH-1000XM4 noise-canceling Bluetooth headphones are an excellent value and packed with premium features for discerning music fans who demand superb noise isolation, a very comfortable headset and above-all, beautiful and accurate sound reproduction. They are an ideal choice for traveling and would pass boring hours in airports and on planes with gold stars for quality, sound level and range. I am happy to award Sony’s new WH-1000XM4 a full five stars and a hearty, unqualified endorsement. Invest in these and you will receive the twin dividends of heavenly music and unmatched isolation from all of the unwanted, annoying noises assaulting you every day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC,

      We appreciate your in-depth review of the headphones. Good to know that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thanks for choosing Sony.

      ~Ralph Sony_US

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Very. Nice. Headphones.

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    |
    Posted .
    Owned for 1 month when reviewed.

    These are definitely the best wireless headphones I have ever owned. The headphones are very comfortable and well balanced. It may seem weird, but sometimes I forget that I am wearing them. They are adjustable and the ear cups are soft and don't press on my ears. I have worn them until the power drains with no issues. I also love the matte black color. The sound quality is excellent. I am not an audiophile, but these headphones reproduce rich sound. The music I listen to music and can be optimized, and this improved the quality after I went through the simple process. The noise canceling is truly amazing. You can adjust the amount of noise cancellation or use adaptive noise canceling so this feature adapts based on your surroundings. I don't usually take phone calls while wearing headphones, but the few that I have taken have had good quality and the other person has not had any problem understanding me. My one issue with the headphones would be the multipoint Bluetooth pairing. The instructions say that you can pair these headphones with two devices at the same time, but I cannot get this feature to work. If I have them paired between my desktop (or laptop) and my phone they do not work. I keep hearing the "Bluetooth connected" alert, but it seems to immediately drop and about ten seconds later the "Bluetooth connected" alert sounds but no connection. This continues and does not resolve itself. It is like the two devices are competing for dominance. The "chat" feature is a nice addition. You simply begin speaking and the headphones silence the music, and you can carry on a conversation. You can tap the earcup to go back to listening mode. Great for a work environment. Battery life is amazing. I have worn these headphones for hours (4-8) and never drained them. Depending on how much "on time" listening I have over the course of a week, I can usually go over a full week on a single charge. This is more than adequate for me. I also have both DSEE extreme, and the equalizer enabled which drains the battery quicker. Included with the headphones is a nice carrying case with a copper accent zipper pull, an extremely short USB cable for charging, a short audio cable for direct connecting to a device, and an in-flight adapter. I have found that the audio cable is only practical if seated. It is too short if you are doing any kind of movement (I'm 5' 11"). I was able to purchase them on sale at $248.00 plus tax and I believe it was money well spent. If you enjoy music, I recommend spending the extra money and purchasing these headphones.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kmiku604,

      Thanks for sharing your in-depth review and experience with the WH1000XM4. To use the multipoint function, make sure to enable the [Connect to 2 devices simultaneously] function on the Sony Headphones Connect app. You may refer to this link for more information:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002935899.html

      Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I love them

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    |
    Posted .
    Owned for 4 months when reviewed.

    I absolutely LOVE these. Ive owned the for 5 months now. The noise cancelling is about a 4.5 out of 5. If you have music or something playing that 4.5 is taken to a 5 cause you can't hear anything outside then unless you switch it to ambiet noise. If you have noisy roommates, etc., you will love these. Sound quality is around a 4.7 for me. Best headphones ive ever owned. You have to download a free app for your phone to use them. There, you can change the tone of the sound in several different ways. These are the best. If your looking for peace around you, pick them up. They charge quickly. Padding is A+++ and extremely comfortable to wear for hours. Be patient if your having issues setting them up. Included is a charging cable and very nice hardshell carrying case.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheGhostRyder,
      Awesome! We're happy to know that you love your new WH1000XM4 headphones. Great you like the noise canceling feature, sound quality, fast charging, and comfortable fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris Sony_US

  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    4 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Simple Review

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    Satisfied with the quality of this Sony headphone. The noise cancellation on this headphone is top notch. I’ve read reviews stating this doesn’t connect to two devices at once or that the multi connections doesn’t work well but I’ve not had an issue with that at all. I’ve also used this with FaceTime calling. For some reason it there was a slight lag in the headphone connecting for the first two times, but afterwards it worked just fine. They’ve also been tested in making reels for IG and worked just fine. The sensitivity on the speak-to-chat is a little high, so I’m looking into tweaking that if possible. I can cough and it picks up the sound. That may work for some and not for others. I’m still exploring all the features but so far, I’m really satisfied with my purchase. *The charging cord is not shown but its not a very long cord. I suggest getting a separate charging cord for this device. That’s not a deal breaker for me. Its just a cord but totally up to the purchaser based on their individual needs. *I may update later once I’ve used my headphone for more than six months.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    4 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StaceyC, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Awesome sound and noise cancellation

    |
    Posted .

    ## Design The Sony WH-1000XM4 headphones are somewhat large, but the ear-cups are well padded and are very comfortable to wear for hours on end. The headband portion also has plenty of padding so that the headphones rest comfortably on the top of your head. The ear-cups do a good job of creating a loose seal around your ears, so much so that I definitely get the "ear sweats" which is common with many over-the-ear headphones. The headphones come a hard travel case with a soft fabric exterior. Storing the headphones requires completely retracting the headband (I would prefer if you could leave it at the size that fits my head). A helpful diagram is included inside the case that shows you how to fold the headphones so they fit properly. ## Performance The sound quality on the Sony WH-1000XM4 is incredible and is definitely up there with the Bose QuietComfort 35 II headphones. Highs and mids come through crystal clear and the bass is plentiful. The Sony WH-1000XM4 also has something called "Edge-AI" where it tries to enhance compressed music (such as a low quality Pandora stream). It's hard to gauge it's effectiveness as I couldn't find a way to turn the feature on and off, but it is likely another contributing factor to the awesome sound quality. Call quality also appears to work very well on the WH-1000XM4. The microphones seem to pick up my voice well while filtering out some of the background sounds around me (but it still picks up some things like typing on a keyboard). The noise cancellation feature is also top-notch. It not only filters out general "hums" such as an air conditioner running, but it also does a good job of filtering out people talking and even other music sources near you. It does have it limits: it won't completely filter out a blaring stereo next to you or completely eliminate the sound of your riding mower. However, it does a good enough job that you can listen to your music or podcast at a comfortable listening level without needing to crank up the volume to overcome the outside world. The level of noise cancellation can also be adjust in the Sony Headphones app and there are a lot of cool features associated with it that I'll detail in the next section. ## Features - Speak-to-Chat: This is probably my favorite feature of these headphones. It seems like whenever I'm at work, I no sooner put on my headphones than someone walks up with a question. With the WH-1000XM4, as soon as I start talking, the headphones react, turning off the noise cancellation feature, lowering the volume of my music, and relaying the voice of the person talking to me. After 30 seconds (this is adjustable in the app) when I finished speaking, the noise cancellation turns backs on and the volume of music is brought back up. You can also double-tap the right ear-cup when you're finished speaking to resume your music. - Quick listen: If you need to catch an announcement, for example, you can cup your hand over the right ear-cup's touch sensor to turn off the noise cancellation feature temporarily. - Adaptive Sound Control: Another cool feature that lowers the Active Noise Cancellation feature whenever the headphones detect that you've started walking. This lets in some of the outside sounds by lowering the level of noise cancellation so you're more aware of what is happening around you. If you frequently move, it can get a bit annoying as the headphones will play a short tone whenever the mode changes. - Touch controls: The touch controls on the right ear-cup are intuitive: swiping your finger up and down on the ear-cup adjusts the volume and swiping left and right changes the track. Double-tapping the center pauses and plays your music. - Wearing detection: A sensor in the left ear-cup can detect when you remove the headphones, automatically pausing your music. Music resumes when you put the headphones back on. - Dual pairing: With many of us working from home, this feature is great as it allows you to pair the headphones with your phone and your computer at the same time. Therefore, I can listen to music from my phone, but automatically switch over to my computer to listen to a webinar. It looks like there are a few kinks to work out with this feature as I found that it did not always switch automatically, or would sometimes take awhile to change from one source to the next. - Background firmware updates: I had a pair of truly wireless Sony headphones that required me to babysit them for a good 30-40 minutes while the firmware update file transferred and then installed, however they were unusable while that happened. A launch-day firmware update was available for the WH-1000XM4 and it seemed to transfer from my phone to the headphones in the background while I was listening to music. I received a notification when it was ready to install, and after a quick reboot, the headphones were updated. This was a much better experience! ## Battery Life The Sony WH-1000XM4 headphones can last up to 30 hours when using Bluetooth with the noise cancellation feature enabled. The headphones are recharged with a USB-C cable (yay, no Micro USB!) and if you're in a hurry, a 10 minute charge can net you up to 5 hours of listening time. ## Summary Overall, the Sony WH-1000XM4 headphones are a solid alternative to the Bose QuietComfort 35 II headphones and offer some some great features (such as speak-to-chat) not found on the QuietComfort headphones. Long battery life, wearing detection and dual Bluetooth connections round out an impressive feature set on a pair of headphones with awesome noise cancellation and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechnicallyWell, we appreciate your in-depth review of the headphones. It’s great to hear your such a fan of the new WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Outstanding Audio and Noise Cancelling

    |
    Posted .

    The Sony WH-1000XM4’s (XM4’s from now on) are a pair of much awaited and longed for headphones and I am here to report that Sony has impressed me yet again. Let’s start with inside the box where we have a hard carrying case, the headphones, a usb type C cable, an airplane adapter, a 3.5mm cable along with the usual paperwork. The Headphone is designed like any other typical headphone but I must point out that both the earcup cushions and the headband cushion are extremely comfortable and this lead to me being able to use the XM4’s for hours without much complaint. The clamping pressure from the headphone is virtually unnoticeable and this is significant because I have a big head so the headphone probably stretches more for me than it does for the average person. The right headphone has the touch capacitive controls as well as the usb charging port and the NFC mechanism for pairing, while the left headphone has the power button and the custom button (which you are allowed to change to trigger voice assistant or toggle ambient control the audio-jack port. Also a first for me on a headphone, Sony has followed their true wireless earphones and placed a proximity sensor in the left earcup that senses when yo-u have the headphone on and pauses/resumes your media based on removing or putting the headphones on. I must also point out that the hardcase is well designed with a net storage on the outside of the case. Also inside the case all the cables have a suitable storage spot and there are paper cut outs that instruct you how to carefully position the headphones to be placed in the case. So, how do they sound?? Fantastic! All music comes through sounding great without even having to change and tweak the equalizer settings through the Headphone app. The music comes through full and clear and for those concerned about bass, you have comfortable thumps and punches that are not overwhelming and can be modified in the app. The same goes for Noise cancelling level which can also be controlled through the app. The XM4’s Sony created has the best noise cancelling headphone I have ever used. At full strength it is able to suppress so much background noise it can actually surprise you. If people are in a room with you and having a conversation( not too far from you), you won’t be able to hear anything they are saying even with the music off. The effect is most obvious in noisy areas like a street or around heavy machinery where the feature shines. What else do I like? Sony has finally created a XM headphone that has multipoint pairing. This means that XM4’s can simultaneously pair to two bluetooth devices. The way I utilize this is to pair the XM4’s to both my laptop and my cellphone so that if I am listening to audio on my laptop and a call comes in, the headphone switches the audio automatically to my cell phone and allows me to answer the call. What’s also amazing is that once the call ends it automatically switches back to my laptop audio. On the topic of a phone call, I can say that phone conversations I’ve had went very well. The persons on the other end of the line could hear me clearly and loudly while we conversed, even when I was in a noisy background. It seems the combination of the five mics as well as Sony’s software works superbly well to suppress background noise while highlighting my voice. Another stand out feature I absolutely appreciate is Speak to Chat feature. Basically what this does is that while you have the headphones all, if you would like to speak to someone , you can just speak and the headphones pick up that you are talking, lowers your volume and allows the ambient noise to flood the headphones. This is great if you don't want to keep taking off and putting on your headphones every time to talk to someone. Note that this feature can be turned on and off in the app and you can also change the length of the timeout with the smallest being 15 seconds. Finally, battery life. Sony reports 30 hours of use with noise cancelling on so I guess you can squeeze a few more hours out of it with noise cancelling off. I’ve been using it continuously between my laptop and phone for the last few days and I have yet to charge it. From the app the battery level says 40% remaining and I can attest to using it for about 15 to 20 hours so I have no doubt about Sony’s claim. The XM4’s are a definite two thumbs up for me. Superior sound and noise cancelling, feature rich app and more than a literal day of battery and multi-device pairing, it doesn’t get much better than this.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    10/10 Would Recommend

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    Posted .
    Owned for 1 month when reviewed.

    [I want to preface this by saying I'm not a Sony "fan" I'm not giving a good review because of the brand, this is my genuine opinion] Been using em for a couple months now and the build quality is great, very sturdy, and the audio is high quality. If you love bass, you're all good with these headphones, if the default sound is not to your liking, you can easily change it with the Sony app. the only thing I will say is, these headphones pick up fingerprints kinda easily, so if you're nitpick about that maybe consider getting a lighter color.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Reese,

      Thank you so much for sharing your honest feedback!

      We are so happy to hear you are satisfied with the incredible sound quality- especially the bass sound, durable build design, customizable sound with the use of the Sony Headphones Connect app, and overall performance of our WH-1000XM4.

      We appreciate your feedback.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for recommending our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Excellent Sound & Features

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    |
    Posted .
    Owned for 1 month when reviewed.

    I ordered these on a pre-black friday sale weeks before the main sales were announced on best buy. I had extensively researched the headphones (and previous generation XM3) for about 10 months prior to pulling the trigger, comparing them to literally everything else in its tranche and also more expensive models. This included audio-technica, bose, sennheiser, bowers & wilson, and bang & olufsen to name a few. I recommend these headphones over the others for several reasons: 1. Sound quality. The sound out of the box was not to my liking, but the beauty of the Sony app is that you can craft the EQ how you want. I was able to find a custom setting that enhances nearly all of the music I listen to. I'm very happy with the high quality sound across the board. Do not buy a NC headphone without the ability to tweak the EQ. Sound quality is a relative matter and you may be unhappy with the out-of-the-box sound if you opt for a cheaper model. 2. Noise canceling. Top-notch with a ton of features allowing for levels of ambient sound to your liking. Adaptive sound control is a huge plus 3. Functionality. Ability to connect to 2 devices simultaneously. Of course more would be great but at least 2 is crucial (which is why I would buy XM4 over XM3). I usually connect to my ipad and iphone and can seamlessly move between both. 4. Comfort. I previously owned a pair of Sennheisers which were very uncomfortable. I would give these XM4's 9/10 in terms of comfort. I will admit that it took me a few weeks to get used to the pressure but in finding the sweet spot (about 5 clicks up on the head band) I am now able to wear them for hours without needing to take them off. 5. Call quality. I've tested these with multiple family members and friends. They have all given these at least 9/10 in terms of call quality in moderate background sound environments. Will the call quality be the best on the market? Probably not, but personally I didn't buy these for calls. Rest assured, you'll be fine. 6. Style. I like the minimal design. They are matte black with a sleek non-offensive look which I actually like more than the Bose. I would say opt for the black over silver (almost a pewter grey) because over time they will show scratches and smudges less. Conclusion. If you're on the fence, take a look a the many reviews on youtube especially the ones comparing models. I highly recommend you buy these over the probably cheaper XM3's (depending on when you view this). The added features are worth spending more, but good news is that these seem to routinely go on sale. Worth every penny for WFH, music lovers, and even calls. Enjoy :)

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,

      We appreciate your in-depth review of the headphones. Good to know that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Features, Listening to music, Price

    Rated 5 out of 5 stars

    The Jerry Lee Lewis of ANC Headphones

    |
    Posted .

    I could just as well throw the rest of my headphone collection away now that “The Killer” (JLL’s nickname) has arrived. The Sony WH-1000XM4 is the newest flagship of Sony’s wireless, active-noise-canceling headphone line-up. I have read many complimentary things about Sony’s noise reduction technology and have been eager to try one of their high-end examples (I have a lesser model that I use when mowing the lawn). It turns out that the ANC is just one part of the package for this over-the-ear headphone. Probably the number one feature of these cans (I feel like an early ‘70s hipster using this term, but it is a requirement in headphone reviews) for me is the control interface. My-oh-my, the simplicity and elegance of how this works is just so awesome! And it works well! On the right side ear cup, swipe up or down to incrementally adjust the volume, swipe forward to skip to the next track, swipe back to go back to the beginning of the track, and double-tap to pause or play (or answer and hang up a phone call). This means there are only two traditional, “hard” buttons to use and they are on the left ear cup. One controls power on/off and the other is a “Custom” button that can be programmed via the mobile app to operate “Ambient Sound Control”, “Google Assistant”, or “Amazon Alexa”. I did not see an option for “Siri”, but on the box, small print states that the Voice Assist Function is compatible with Siri. The sound reproduction of high quality music source material is on par with my wired headphones that sold for twice the price of these - enough said. I did notice some variations between the music stored on my iPhone in the phone’s native “Music” app and the same song when streamed via the Deezer app, and the Deezer version sounded noticeably better as the high-hat cymbal was present. Using the DSEE Extreme feature on the song stored on the phone did nothing to restore the lost musical information in that file. The DSEE feature is supposed to use Artificial Intelligence technology to accurately upscale compressed music - I’m not sure how missing information in compressed files are supposed to be recreated, but maybe the type of compression used plays a role in how well this feature works. The “Headphones Connect” app that Sony has developed offers a mind boggling variety of features, customization, and options for tailoring the 1000XM4 to your exact needs. Once you get used to some of the features these headphones have, you will most definitely miss them in other company’s products. If having your music pause when you remove the headphones (and resume when you put them back on) isn’t cool enough, they can also be set to automatically pause when you start talking to someone, and the noise cancellation also shuts off so you can hear their reply (Sony calls this “Speak to Chat”). The only thing that would have been better is if the external microphones would pick up their voice and play it through the drivers in the phones. The design of this headphone is elegantly simple, while fit and finish are superb. The exterior is monochromic in color with a tiny splash of the two rose-gold colored “SONY” logos - very understated. The materials are not metal and leather, and I’m sure this allows Sony to spend the money on the performance of the product, but none-the-less they have a high quality feel to them. I had the opportunity to compare the XM4 against three other over-the-ear, active-noise-canceling headphones, and I used my gas-powered lawn mower as a noise source. My findings are subjective as I don’t have the equipment to make accurate measurements. The most disappointing ones were my low-end Sonys and a set of $500 “premium brand” headphones that try to make up their shortcomings on style alone. The XM4 narrowly edged out a set from the other big name in ANC headphones by a small margin in my non-scientific test. Besides sound signature, comfort is the other big subjective characteristic of headphones, but in my opinion these are the most comfortable ones I have ever used for extended periods of time. The ear pads are much softer and more cushioned than my headphones that have leather covered ear pads. The included charging cable plugs into a USB-C port on the right ear cup, so no more squinting to see which way the connector is to be inserted. But…this cable is only 8 inches long - probably not an issue since you can get 5 hours of playback time when charging the battery for only 10 minutes. The included case is sufficiently sturdy to offer proper protection - other manufacturers that include a drawstring bag take note, you look cheap. There is also a cord with 3.5mm mini-phone plugs on the ends and an airplane adapter included in the box, but no AC adapter for charging. The XM4 gives outstanding volume from a computer or phone - way more volume than I get from my Air Pods, which is nice. As a side note to this, there is a statement in the instructions that reads “because the headphones achieve a tight seal over the ears, forcibly pressing them against your ears or quickly pulling them off can result in eardrum damage”. I did not attempt to check the validity of this statement, but I mention it for those who do not thoroughly read instructions. Also of note for those who are out and about while wearing headphones, these are not waterproof. Taking into account other products in the marketplace, I think the Sony WH-1000XM4 is an excellent value for the price and has outstanding performance that should not disappoint anyone.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    No Regrets!!! Excellent!!!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    At first I'm so hesitant to buy this headphone for about 2 weeks choosing between a headphone and airpods. I've been wearing airpods since its first launch having the 1st gen and 2nd gen so moving to a headphone is a tough decision. Putting it on my cart then removing it, then back again. I have seen multiple reviews on both the pros and cons before convincing myself to finally buy it. I'm so happy with my new headphone and the color that matches my iphone 12 pro max and specially having it connected to two (2) devices at the same time!!! My Iphone and Macbook is connected at the same time! This is Awesome!!! I will definitely recommend to a friend!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roni, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Love Love Love these earphones

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Firstly I bought these earphones so I can pair them to my Sony TV when I'm watching TV late at night (my attempts to he considerate to other members of the house). They paired wonderfully, seamlessly, and didnt have that weird crackling/static noise i was getting when Paired other Bluetooth earbuds. I was impressed with the sound that I use them for listening to music while im working from home. They sound amazing! The bass is nice. The mids and the highes are awesome, too. Its not the punchy bass like my scullcandy earbuds, but there is a reason for that. Earbuds are directly in your ear canal and creates a seal, allowing for all the pressure to be forsed into your ear. These earphones work a bid differently and present the Vibration of the bass, but the pressure from the bass is disbursed around your ear. So, the bass is present, its just not punching your eardrums (its a good thing). These earphones are super light. If it wasnt for the heat that builds up around your ear, you wouldn't be able to tell you have them on. I do have to take them off and let my ears breathe and to bring my body temperature down a bit. I never knew how important of a role our ears played in regulating body temperature. the noice canceling is amazing. It truly blocks out everything. The ambient noice feature works great as well. I turned off the automatic feature for this because if I start singing or clear my throat, it pauses the music to let outside noises in. But, I do like that it pauses the music or video when i take them off and resumes when i put them back on. The battery life? OMG! 30 hours is so much play time that ive done a week without charging them!!! Ive never run out of battery, so I have the freedom of not really worrying about them at all. When I remember to charge them, I do. But, the battery life is so amazing that I can do it whenever i remember to do it. I opted for the silver/putty color, over the black. Black conceals dirt more easily and didn't want to be bothered with that. I like to keep things clean and since these headphones are going over two big holes in my head, I want something thats going to show dirt, so i can get rid of it. They are easier to find in darker lit rooms, which is a plus for me since i have dark leather couches. Dont want to accidentally sit on them and break them. I definitely recommend these. Would I pay full price for them? Probably not. I w9uld wait until they are on sale. Thats what I did and Im glad they were on sale when i decided to buy some headphone.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZMBPHD,

      Thank you for sharing your experience with your new WH-1000XM4! We are so glad to hear that you are happy with the sound quality, battery life and features of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony!

      -Carl Sony_US

  • Pros mentioned:
    Features, Listening to music, Price

    Rated 5 out of 5 stars

    This is the only good thing to come out of 2020!

    |
    Posted .

    Ok, I"m gonna cut to the chase at the very beginning of this review. If you are in the market for a pair over over-ear headphones, buy these Sony XM4's. For the price range, these are the best it gets. Let me start out by saying that I have a minor hearing issue in my right ear. Because of that and just my overall preference, I have always used earbud style headphones. I've owned both generations of the regular Airpods and I also have the Airpod Pros, as well. Before wireless, my go to were the Klipsch buds. However, here lately, I've been having issues with the outer edge of my ear canal getting irritated and dry feeling. This did not start until I began regular use of my Airpod Pros - must be the silicon or the way they fit. I can't quite figure it out, as I've tried all three tips and I'm back to using the default Mediums. This has gotten me to looking into over-the-ear headphones here lately. My first pair I purchased was the fairly new Razer Opus and I have to say, those are amazing. But after reading and hearing about the "legacy" of the Sony XM3 headphones (I've done a LOT of research on them)...I wanted the new XM4's as soon as I heard about 'em. So, I got them. I initially wanted the black, but wound up getting the Platinum Silver instead. To be honest, I kinda wish I'd gotten the black - but the Silver is slowly growing on me. I call it "Playstation Grey", as it resembles the color of the original PS1 system. Once I realized that, I accepted the color more, lol. But that's just the color - not sure how well the Silver will hold up over time, but the sound is where it's at. The first thing I want to say is that these puppies are the most comfortable thing I have every placed on my head. I work from home and I can wear these 4-6 hours with ZERO problems. None. Nada. Zilch. After a while, I totally forget I have them on. They can get a little "warm" if wearing for a greater number of hours, especially if you keep your house on the warmer side (yes, we are demons who keep the regular house temp at about 73-74 in the Summer, haha). Outside if this, they're PERFECT. Ok, sound. Like I said, I do have a small hearing disability in my right ear. I've tried wireless over-ears before in the past by a few other brands and just found the overall volume to be...lacking. The only way to improve it was to connect the wired cable, which I thought was silly and surprisingly, this seems to be the case with a lot of Bluetooth over-ear headphones. Not these. These have a digital amp build into them and in the music I have listened to, I keep my phone volume (iPhone 11 Pro Max) at about halfway and it's perfectly loud for me there. I go a tad higher when I really wanna jam out. NO complaints on the audio side here. There is an equalizer within the Sony Headphones app, as well and it works wonderfully. Next up, lets talk about the various features. As I mentioned above, the Sony Headphones app is the central hub for everything you do with these and it was super easy to set up. I immediately paired the headphones and the first thing it did was a firmware update. After that, it gives you a brief tutorial and you're on your way. One thing I love about these Sony's is, much like my Razer Opus cans, when you take them off and set them down or put on your neck, it auto-pauses your audio. This is an amazing feature and I'm so happy Sony implemented this into this XM4's. There is a Noise Cancellation button (an "optimizer" on the headphones themselves. You can press and hold the button to customize that. You can also set this within the app. The speak-to-chat function is pretty good, too. When you talk to someone, your headphones detect this and temporarily pauses the music and lets in ambient sounds to you can conversate. This is great in theory, but if you work from home or are home a lot and you have animals...which you talk to...lol - well, this may get annoying. I turned this feature off since I don't really have a need to use it for it's intended purpose. Finally, there is a multi-device connection option you can enable so you can connect your headphones to both your iPad and iPhone (for example). With this, you can listen to audio on say, your iPad and then take a call from your iPhone. However, I did have it happen a few times where there was a delay in switching over to the phone for the call and it wound up being kind of a hassle. I disabled this one as well because I mostly just use one device anyway. I don't remember the details, but I think there is something else that you lose by enabling this feature... The touch panel is great and I've not had any issues there, either. I've heard that the XM3's had issues with function in that department in cold weather. The XM4's are supposedly improved in this area, but I did not get to test that, as it's Summer where I live. There is also a quick charging feature. By default, these headphones have about a 30 hour battery life. Out of the box, they were at 100% and to be honestly, I've still not had to charge them yet. However, Sony says 10 minutes of charging time nets you about 5 hours of playback. That's insane! So, as you can see - these cans are pretty much loaded and I consider these to be the BEST Noise Cancelling headphones on the market, with second best being my Airpod Pros. If you're in the market for a pair of headphones, just go ahead and get these. Don't wait for anything else to come out (like the rumored Airpod Studios)...these are gonna be the cans to beat and likely, the top rated headphones for 2020 and at least the next few years. I will even go so far as saying this - I love these SO MUCH, I'm almost tempted to get the black pair as well. So yeah, that should say something. 5 stars, well deserved. It doesn't get any better than this. Buy it now.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Noise cancellation, Price

    Rated 5 out of 5 stars

    Still the best ANC headphones out there

    |
    Posted .

    A lot of you probably by now have heard the top-rated Sony WH-1000MX3 by now. And you’re obviously curious about what the differences are between the WH-1000MX3 against the newly launched WH-1000MX4. Well to cut a long story short, the changes are more subtle and not a radical improvement. So does this mean the WH-1000MX4 is not a good buy? Let’s find out with my first impressions of the Sony WH-1000MX4. On the aesthetics side, both the XM4 and XM3 are generally the same with Sony indicating the cuffs are slightly larger (10%) and the headband cushion a bit thinner. But truth be told this in my opinion is quite negligible as I can’t notice the difference unless both are side by side. Sony boasts of a new DSEE chip called DSEE Extreme which provide better audio. But Sony even admits that the changes are subtle. And to my ears they are indeed subtle. But for those who aren’t familiar with the Sony sound signature, the same 40mm drivers put out balanced highs and mids. And compared to other Sony headphones has a stronger bass almost comparable to Sony’s WB series but with a little less distortion. One new feature of the XM4 is the addition of multipoint Bluetooth meaning you can pair two devices at the same. And though other brands of headphones have this already, it is still a welcome addition. And at least Sony listens to its customers. You probably also know that if you put your right hand on the right ear cuff, the sound is muted. Well Sony also included wearing detection that if you remove the headphones, the music will stop and continue once you put them back on. Again, Sony is not the first on this one. But then again, Sony upped the ante by adding a “Speak to Chat” feature wherein the music stops once you start speaking. (From my initial fiddling with this feature, it seems you have to manually start again the music.) And in case you do not want these features, these can be turned off in the Sony music app. The XM4 AFAIK still uses the same QN1 chip for noise cancelling so I am assuming there’s not much to add here. But the XM4 now has a custom button wherein you can use the default noise cancelling control or program it to use Alexa or Google Play with the latter AFAIK to be discontinued in September by Google. This is not entirely new since my Sony XB900N already has this feature. Like the XM3 and other models such as the XB900N, the XM4 also boasts a battery life of thirty hours. But oddly enough, I had the need to charge my XM4 within 24 hours of having it. Obviously, this is way below what Sony claims. But perhaps I still need to cycle the battery around three times to attain the battery’s full performance capabilities. These are my initial impressions of the XM4 and is highly recommended. But if budget is a concern, the XM3 is still a good buy and prices are already dropping. But if you are willing to pay full price, the XM4 will be a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Listening to music, Noise cancellation
    Cons mentioned:
    Wiring

    Rated 5 out of 5 stars

    Probably the Best Headphones Available Right Now

    |
    Posted .

    I think you would be hard pressed to find a better set of headphones right now. The noise cancelling alone makes these worth it. Sony has piled features onto this that you didn't know you needed. Very smartly designed features too. Whether it's little things like having your phone and computer paired via Bluetooth at the same time, or how they pause your music when you take them off your head. Extremely helpful stuff. They said amazing, are comfortable to wear for a very long time, and the battery life is almost shocking. I've had the WH-1000XM2 headphones for a while now, and while they are still amazing, these add more features that make them surpass any other pair of headphones I've personally ever used. Once you open the box and go through the quick setup, you know you're in for a treat. The noise cancelling will adjust to your current surroundings and can ever "remember" your locations to set different noise cancelling settings depending on where you're currently at. They also calibrate to your personal head/ear shape. I noticed an immediate difference after they were adjusted. They have excellent sound reproduction and clear bass. The touch controls are extremely intuitive and if you're like me, you won't ever want to go back after using them. The smart listening technology works well, but I think my favorite new feature is the sensor inside them that will pause what you're playing if you take off the headphones. While they work well when speaking to someone with them still on, I often still take them off, just to so I don't seem like I'm not paying attention to them. This makes my life that much easier just automatically pausing my music so I don't have to scramble to open the app if I need to quickly speak to someone. Battery life is incredible with these. I'm getting the advertised 30 hours, and I really love the fast charging. You really can get 5 hours of battery life out of a quick 10 minute charge. Truly impressive. I mentioned earlier that I really liked the ability to connect to two devices at once. I think the only down side of this is losing the LDAC support. Maybe this can be changed in the future. My only other complaint, is that the included USB cable is probably the shortest cable I've received with any device. It's only a couple inches long. The plus side of that is that all accessories fit inside the case neatly. And the case is very nice itself. It's colors match the elegant look of the headphones themselves - sleek black with bronze accents. There are other great features included as well, but some that I don't typically use in my day-to-day, like the Google Assistant (or Alexa/Siri, if you prefer). I don't use the assistant too much while I work, which is when I'm primarily using these headphones. I also use them when I travel, but I'm not doing much of that right now, of course. The bottom line is that if you're looking for a pair of headphones and these are within your budget, you will absolutely not be disappointed. Pros: Elegant design, excellent sound and noise cancelling, smart features, refined over previous (already great) previous models, fast charging, long battery life Cons: Losing LDAC when pairing more than one device, extremely short USB cable

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Comfortable and Noise Cancelling

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I LOVE LOVE LOVE these headphones, the noise cancelling is amazing and honestly their so comfortable I even fall asleep with them all night. Its easy to use the controls once you learn them

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaxs, That's awesome! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you are enjoying the excellent noise cancellation and you're extremely comfortable with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    All Day Comfort

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Working from home has caused a lot of confusion for a 40 year office worker. Juggling 2 cell phones, 2 laptops, and a landline between Zoom Calls on one PC and Teams on the other and then the doorbell rings created too much chaos. These Sony headphones are the solution. They solved all my work challenges with built in intelligence, but I got a bonus. At 6PM I open the Pandora app & ail away to Margaritaville. Fins up!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paddymack, That's amazing! Good to know that you've been enjoying the WH1000XM4 as your go to headphones for your work from home setup. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best purchase!

    |
    |
    Posted .

    I use these 100% of my work day…game changer!! 10/10 recommend

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Connectivity
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrsB, That's awesome! We are thrilled to know that your new Sony wireless noise canceling headphones are the best headphones you have purchased. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent Sony_US

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Amazing battery life.

    |
    |
    Posted .
    Owned for 7 months when reviewed.

    Best for TV viewing and Sony dual Bluetooth function helps you hear the cell ring. If you take the headphone off it pauses the movie. The noise cancelling is not as good as Bose but a slight increase of volume compensates. Battery life is phenomenal, yes 3-4 movies easy before charge necessary. Recharges swiftly too.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bogey2,

      Thank you for the 5-star rating and we are glad you like the battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Features, Listening to music, Noise cancellation

    Rated 5 out of 5 stars

    Sony Does It Again...Amazing Sound and Features!!!

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    Posted .

    Sony has done it again; they’ve actually improved upon what I feel is the BEST noise cancelling wireless headphones available! The WH-1000XM4 Wireless Noise Canceling Over-the-Ear Headphones are the newly released version from Sony and they have added even more user-friendly features than the previous versions. What’s in the box - The headphones ship with a great zippered carrying case, a USB-C fast charging cable, an audio cable for wired connection, airplane cable adapter and instructions/paperwork. The headphones fold up perfectly to fit in the case which is a good size for traveling. They fit perfectly in the outside pocket of my pack used for traveling. The earphones were fully charged out of the box, so all that’s needed to get started (optional really, as they headphones will connect to your Bluetooth device anyway) is download the Sony Headphones Connect app and set up the earphones. There was a software update available for the headphones and it updated once they were connected. Headphones Connect App - it's a great tool for taking advantage of the many settings these headphones provide like Adaptive Sound Control, Noise Canceling Optimizer, Surround, Equalizer, Sound Quality Mode, etc. Open the app, turn on the headphones and hold them close to connect and you're off and adjusting. The app is broken into three sections: Status, Sound and System. Some of the functions are automatic like the Adaptive Sound Control - this will detect your surroundings and adjust the headphones accordingly. You can also select the Noise Canceling levels. The System tab is all about the operational settings like Auto Power Off, Touch Sensors, etc. Super easy to use and a great tool. Fit and Function - The first thing I noticed when putting on the headphones was the plush feel of the ear pads and the headband. They are super comfortable and easy to adjust to your head size. I've been wearing them almost non-stop for the last couple of days and there are no hotspots or uncomfortable rubbing. Hold the power button for a couple of seconds and then the magic starts, the noise canceling technology is fantastic, literally cutting out all the background noise as I mowed the lawn, went running or just getting stuff done around the house. With the Auto Switching Based on Action, the noise cancelling level adjusts to your activity and the outside noise. So cool! The Sound - The sound quality is the BEST I've ever heard from Bluetooth headphones. Straight out of the box these things rock, but the Headphone Connect app gives the user the ability to set custom equalizer settings based on preference. I’m not super technically savvy, so not sure exactly how the Edge-AI works, but music is so crisp and clear on the highs and the bass is rich and deep. Quality sound as expected from Sony! Cool (and totally useful) Functions - Not only do these headphones rock, they are loaded with super cool and totally useful Touch Features so you can adjust the music level, FF, Pause, answer phone calls, etc. just by touching the right ear cup. And if that isn't enough, Sony has upped the game by adding Speak-To-Chat which stops the music and let’s in ambient sound so you can hold a conversation without having to take the earphones off or cover the right earphone (which still works) as the previous version supported. Just be aware if you like to sing along to your music, it will pause…I learned this pretty quickly! The other new function that really stands out to me is the Automatic Off (Wearing Detection) feature. By simply taking the headphones off, music is paused until they are put back on…then the music starts up again automatically. Not sure how Sony will add more features to these headphones in the future…but I’m sure they will do something amazing! Phone Calls – Sound is great both on the speaker and headphone sides. No complaints from anyone I’ve talked to on the headphones. Your music will start right back up once the call is ended. Totally hands free and couldn’t be any easier to use! Battery Life - As mentioned, they came fully charged and after multiple days of use, they are still at 90%...this absolutely crushes the battery performance of my other NC headphones. And on top of that, there’s a quick charge feature that adds 5 hours of charge in 10 minutes. Worrying about battery life is completely off the table based on my experience to date. Pros: - Noise Canceling and Sound Quality are second to none - Ease of adjustability of sound and functions - Touch & Automatic Controls - control your music, pause or call without ever touching your phone, customization is off-the-charts. - Fit and comfort is outstanding, even after hours of use – no hot spots - Sony Connect App give the user complete control over setup and functionality of headphones - Taking Phone Calls - crisp and clear even in a crowded store - Great Carry Case for traveling and storage Cons: - Not a huge fan of the Platinum Silver color…but come on, you can just buy the black ones!! The Sony WH-1000XM4 Wireless Noise Canceling Over-the-Ear Headphones are by far one of my new favorite devices and would 100% recommend them to anyone looking for the BEST noise canceling and function-packed headphones available.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The perfect headphones

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    Posted .
    Owned for 1 month when reviewed.

    I'm loving these headphones just perfect very comfy even after long use, you could skip and add or lower the volume by just swiping the right side of your headphones, the sound quality is amazing you could also change it by using the app so overall it's a perfect headphones for everyday use

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erick,
      Perfect! We're glad you like the comfort, touch sensor, amazing sound quality and app where you can change the desired sound setting. Great to know that its perfect for your daily use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris Sony_US

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