Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 10736932
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Long overdue upgrade from xm3 to xm4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony headphones in the XM lineup to support LDAC for customized EQ (XM3 doesn't support this). Audio quality had a big improvement because of this. Unfortunately multipoint Bluetooth doesn't support LDAC, so I'm keeping it off. Who needs multipoint connectivity when you can easily tap the headphones with NFC enabled devices and switch as you please. Best and most comfortable headphones in this price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YMC98,
You made the right choice upgrading to the WH1000XM4! We're glad that you like the sound quality, NFC function, and comfort of the headphones. Your feedback about the multipoint function is also appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Greatttt sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good touch quality and sound. Many houra of battery life. Fidelity in audio hq... good price . Not complains.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuisM! Thanks so much for sharing your review with us.
It is most rewarding to hear that you are having such a positive experience with the touch controls and the sound quality of your WH-1000XM4. We are glad that the battery life and the price hit the mark for you!
Thank you for selecting Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Sony's amazing quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far they're exactly what i was hoping for. I had an older wrsion where the fabric on the ear piece came off in one side after a few years. I bought a newer version (and i think the next step up in quality) as the sound and comfort is fantastic. I highly recommend this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baldy1kanobe, thanks for taking the time to share your experience with the Sony - WH1000XM4! We are glad to hear you are enjoying the superior sound quality, and premium noise cancellation of these headphones. Thank you for choosing Sony and enjoy the great performance and excellent quality of our products! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I wear them for long periods with glasses and they don’t bother me much. Noise cancelling and awareness features are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahS,
We're truly heartened to learn that you love your Sony headphones and that they're comfortable to wear for long periods—even with glasses. Thank you for your fantastic 5-star review! It's wonderful you highlighted both the noise cancelling and awareness features, which are designed to help make every listening moment immersive and effortless.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
- Pros mentioned:Battery life, Sound quality, Weight
Better than Apple, just get the protection plan..
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for about a year, really loved the overall sound, battery life, how light weight they are. Up until I accidentally snapped the swivel on them… add the protection plan and don’t be like me…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaeleeG,
Thanks for commenting. We're thrilled to know about your satisfaction with the amazing sound quality, long-lasting battery life, and light-weight design of your WH-1000XM4. It is unfortunate to hear what happened. This is certainly not the news we'd like to hear from you. For Sony's Repair information and Service Assistance, please refer to the following link:
https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair
We value your input, and thanks for choosing Sony.
Best regards,
Romeo
- Pros mentioned:Comfort, Sound quality
Autism Approved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones so much. I’m autistic and have auditory processing issues so being in loud spaces is extremely overwhelming for me. These block out so much with the noise canceling mode. The earmuffs are soft and don’t make my earrings dig into my head and I can wear my blue light glasses with them on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Micah,
Thank you for the review and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and have a nice day!
-David
- Pros mentioned:Battery life, Sound quality
Best Purchase of 2022
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids screeching too loud after work? Too many annoying noises in the background distracting your focus? On a plane with the loud dude bloviating his mediocre opinions everywhere? Look no further than this beauty. The noise cancellation is top tier. Audiophiles will love the clarity. This also doubles as a gaming headset if you buy a separate microphone. With a simple click you can hear the battery percentage, and it will likely shock you that you STILL don't need to throw it on the charger yet. 10/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KristenKeyesCreative,
Perfect! Thank you for the wonderful review and for sharing your experience with our Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones. This brings us joy knowing the you are pleased with the noise canceling feature and battery life of your new Sony WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Sound quality, Weight
Would definitely recommend!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont let the cover picture fool you as i bought it for its beige looking color as its actually grey. The noise canceling mode is great as it even blocks out your own breathing! The headphones are very light so you can wear them for long amounts of time without hurting around your ear so you could definitely wear them to sleep if you wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeDee, we're glad you are enjoying your new headphones. Thanks for choosing Sony! Happy Holidays! ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
BUY BUY BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST MONEY IVE EVER SPENT!!! cant hear a thing from the outside when i listen to music. great sound quality and sooo comfortable. the battery lasts really long too i go days without charging it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KipDiddy, Thank you for the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Super comfy and amazing audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too heavy, feels comfy and the audio quality is really good. Battery life is a little underwhelming though.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Pradip!
We are so pleased to hear that you find your WH-1000XM4 headphones to be comfortable and that you're enjoying the great audio quality. We designed them to be lightweight and comfortable for extended listening sessions, so it's rewarding to know we got that right.
We also appreciate your honest comments about the battery life. Your feedback is valuable, and we will be sure to share it with our product development team for future improvements.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Best of everything - on budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the battery backup on this and the quality of sound with noise cancellation too
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic feedback, Amit!
We are absolutely thrilled to hear how much you are enjoying the WH-1000XM4 headphones! It's rewarding to know that you are benefiting from both the world-class noise cancellation and the impressive battery life that the XM4s are famous for. We engineered these headphones to provide an immersive, all-day listening experience, and your comments are a wonderful validation of that effort.
Thanks again for choosing Sony and sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Great Sound and Battery Life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for several months now, for several hours a day, and have very few complaints. The battery life is good, comfort is good, sound is excellent. The fact that I can connect it to my laptop and phone at the same time is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott, That's awesome! We're very pleased to hear you're enjoying the excellent battery life, comfortable fit, amazing sound quality, and multipoint connection feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Content never sound so sweet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been salivating at a chance to purchase these headphones, since the reviews on YouTube by MKBHD. Folks I can tell you, it is a phenomenal piece of technology for it being a headphone. The crew at Sony that engineered this baby made it so intuitive. The audio through the headphones to telecom the battery levels once you tap the power. Cables you don have use headphones issued on the plane. I am extremely happy with my purchase. Usually, I’d wait a year after manufacture warranty to expire to get a thorough understanding of the product, but I couldn’t contend myself. Parents are really going to appreciate the noises canceling feature but plea use it responsibly. LOL!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NomuskNoFuss, You've made a great choice! We're very pleased to hear you're enjoying the excellent sound quality and noise canceling feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, It feels really good, very comfortable for long periods of time. Battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelinaJ,
That's great! We're glad to hear that you like sound quality, comfortable design, and battery life of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Sound quality
AMAZING AUDIO EXPERIENCE!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones connect automatically to your main device and provides a seamless listening experience. I've noticed a major difference between using these noise cancelling headphones and everyday earbuds, Sony is way better and I often hear notes in songs I didn't hear before. I also love being able to control the volume without taking out my phone. 8 months later, they still work like brand new. When extended they fit comfortably over my thick 4c hair. My only con is the process for connecting to new devices can be annoying. I never used the Sony app and deleted it after a couple weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiarah, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Sony WH 1000XM4 100% satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deeply satisfied with this Sony WH 1000XM4 headphone. Great noise cancellation pindrop silence. Concert mode ambient noise mode are perfect feels like I am in auditorium. Very comfortable to wear, no pain on ear even after wearing for long duration
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sayan, Awesome! We're thrilled to hear that you are enjoying your new headphones. Thank you for choosing Sony. Carl
- Pros mentioned:Sound quality
Very Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a pair of nice headphones that aren't necessarily the newest and greatest, but come at a good price I'd definitely recommend these. These sound great and the noise cancellation helps me focus while I'm in the office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chicagobarn
It’s rewarding to hear that the WH-1000XM4 is helping you stay focused in the office! We are glad that the noise cancellation and sound quality are providing the performance you need. Even as new models join our lineup, we take pride in the fact that these headphones continue to be a top recommendation for their value and effectiveness.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Bass, Comfort
World class ANC, sound, comfort, build & features!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These replace my B&W PX ANC cans. They’re lighter & considerably more comfortable in long sessions. They have more emphasis on the low end out of the box with the ability to deliver deep, ear rattling bass. The Sony app gives me the ability to customize the sound to my liking. The ANC is more [compared to the PX’s] effective with reducing ambient noise and while I don’t utilize all the available tech now, it’s very comprehensive & I may experiment down the line. Overall I am very satisfied & they were well worth the wait!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting from device when in use. Overall sound quality is good and is very comfortable. But it keeps disconnecting and reconnecting to different device during use.
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound, very comfortable, but some bugs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are great headphones. The bass and mods are punchy and the treble is exciting and lively. The added surface area on the earcups spread the already light pressure across more of your head, making a much more comfortable fit. The multipoint connection works for the most part, but as of firmware 2.0.6 it still needs some tweaks, especially for MacOS and iOS switching. All in all this is a sold pair of headphones, but I would consider doing more research if you already have the XM3s.
I would recommend this to a friend
