Customer Ratings & Reviews

Great pair of headphones that delivers excellent sound quality and noise cancellation. The ANC feature is very effective in blocking out unwanted ambient sounds, making it ideal for travel. It has a comfortable fit, with touch controls. The battery life is impressive, lasting up to 30 hours on a single charge. The Sony XM1004 is definitely worth buying if you are looking for a premium wireless headphone experience.

These are comfortable, the sound quality is great and the battery lasts a long time, certainly enough for a full day of travel. I'm not sure stepping up to the next model is worth the extra money.

Really light weight for the size. I can wear them for long periods quite comfortably. The batteries last a long time! The noise canceling is really good. I have not found any other product that can keep my office from driving me crazy quite like these. The sound quality is adequate, but I don't use them as an audiophile. Mainly it is to drown out surrounding distractions and participate in conference calls. Occasionally I will watch some movies on a tablet and it works quite well for this. If I had one complaint - these do not seamlessly transition between devices. It isn't a nightmare. But it is not nearly as easy as it ought to be to use them on multiple devices. Switching between a tablet and a phone might require the previous device bluetooth to be shut off before turning them on to connect to the new device.

I’ve been using the Sony WH1000XM4 Wireless Noise-Cancelling Headphones (Midnight Blue) for about two years now, and they’re still one of the best purchases I’ve ever made. The sound quality is excellent—clear, balanced, and immersive, whether I’m listening to music or taking calls. The noise cancellation is top-notch and makes it so easy to focus, even in noisy environments like coffee shops or shared workspaces. For productivity, these headphones are perfect. I can stay locked in for hours without distractions. The comfort is also impressive—I can wear them for long sessions without any issues. After two years, the performance is still consistent, and the build quality has held up really well. If you’re looking for a headset that delivers focus, productivity, and amazing sound with world-class noise cancellation, this is it.

Let me start by saying that the noise isolation on these is unbelievable. When you first put them on, they seem very quiet off the bat. Once noise cancellation turns on though, it’s literally like you’re in space. You here nothing. Then the sound quality. Most consumer grade headphones sound like muddy and bassy garbage. The fact that I use audiophile grade headphones almost everyday at home makes me extra sensitive to this. But these surprised me, I didn’t expect it to deliver such rich and clear bass. There is no drowning out of vocals or highs even on bass heavy tracks. Wireless battery life is great as well. The build quality is phenomenal. It is plastic, but very high quality. Overall: A must-buy wireless headphone for anyone who can afford the price tag. I’ve seen these go down to almost $220, which is just robbery.

Sony continues to give others a run for their money with the WH-1000XM series. These are the fourth generation and Sony has added some improvements while taking away other features. These are the best ANC headphones people can buy on the market even when compared to other luxury brands. The notable improvements Sony added to the XM4 are an increase in battery life and the design is more streamlined. You'll still be hard pressed to see a difference between these and the XM3, it's subtle. The added battery life puts these in another market altogether. The XM3 were advertised as having up to 30 hours of battery life and that was accurate, a little too generous. I've been continually getting 37-38 hours of battery life with the ANC turned to maximum and having an EQ enabled. Like before, you can customize the sound to what you want. There's a few presets and a visual EQ to make full adjustments. You can select what level of ANC you want or have the headphones automatically determine the level of ANC based on your environment. I turned this off and haven't really tried it. I initially set it up on the XM2s I had but I couldn't disable it without completely resetting the headphones losing my EQ settings. I haven't taken that chance with the XM4, but I mostly want these to have full ANC even if it is overkill. The ANC is top class, I don't think anyone does it better than Sony. Bose's ANC is good but still lets voices come through. The XM4 let voices come through but they are muffled and reduced to a point that they're easily drowned out my music or other audio. You can't go wrong with these if ANC is your main goal. Sound quality is great after some tuning. The default sound profile is fine, but it didn't wow me. I played around with the EQ and am at a point I'm good with. I don't think they're as detailed as the Beoplay HX, but I prefer them to the Bose NC700 and over the Beats Studio 3. The AirPods Max have excellent ANC as well, just as good as Sony and they have a better pass-through experience. However, even when those are on sale, they're at about $200 more than the XM4 and I don't think they're worth it given the compromises you'll have to make (Lightning for charging, can't change settings without an iPhone). The earcups are breathable though my ears still get warm. I'm still able to wear these hours on end without issues. They're light and made of plastic. That's my only big complaint. I can hear the plastic creaking when I move my head or jaw. It's not noticeable when listening to music but I can hear it while watching movies. I would have preferred if Sony went with a heavier aluminum construction or switched to carbon fiber if they wanted something light. I know the price would have increased a bit, but I'd be willing to pay $50-$75 more for something not entirely made of plastic (except for the adjustment arms). Sony's app is fine, it's still not the best but it gives you access to everything. I've had a couple of times where it won't find my headphones. Closing the app and opening it again does the trick. iPhone users will be good with these as they're compatible with the AAC codec. Android users will need to use SBC, AAC, or LDAC. Sony took away aptX with the XM4. These aren't the type of headphones for lossless listening and LDAC still has connectivity issues at 660kbps and above but it's going to be the best option (don't use 920kbps as you will experience random dropouts due to the higher bandwidth). AAC isn't the best on Android either as most manufacturers use a terrible encoder that introduces more latency. SBC is fine and the XM4 have DSEE to help fill in the gaps. It just would have been nice if these worked with aptX, due to the solid connectivity, sound quality, and lower latency. I think Sony is using a Qualcomm Bluetooth chip so I'm not sure why they didn't include aptX. Overall, these are top tier headphones with ANC that can't be beat, a pass-through mode that's perfectly serviceable, excellent sound quality, great battery life, and are comfortable enough to be worn all day. They come in a rigid case that's travel friendly with the cables you'll need to charge and use them (if you want to use them wired). They can connect to two devices at once and automatically switch between them based on what's playing content (you can't use LDAC if you do this). Get these if you primarily value ANC, sound quality, and comfort. They aren't as premium as headphones from B&O, B&W, M&D, or other luxury brands but they're still solid. I have a bad habit of returning headphones after a few days because they don't live up to my expectations but these do, I am keeping them for the long run.

I really enjoy how comfortable and amazing the quality is! I've had them for a few months now, and they are my go to headphones. The battery lasts so long, too!

I have been using the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones for the past two years, and they have truly exceeded my expectations. The sound quality is exceptional, delivering rich, immersive audio across a wide range of genres. The noise-canceling feature is nothing short of remarkable, effectively blocking out ambient noise and allowing me to fully immerse myself in my favorite music or podcasts. The comfort of these headphones is unparalleled. The soft, plush ear cups provide a snug fit that remains comfortable even during extended listening sessions. The adjustable headband ensures a perfect fit, and I appreciate the ergonomic design that prevents any discomfort or pressure on my head. Battery life is excellent, easily lasting me through long flights or extended periods of use. The quick charging feature is incredibly convenient, providing several hours of playback with just a short charging time. The Bluetooth connectivity is reliable, and I've never experienced any dropouts or connectivity issues. One of the standout features for me is the intuitive touch controls. I can effortlessly adjust the volume, skip tracks, or answer calls with simple gestures on the ear cups. It adds a level of convenience and ease of use that I truly appreciate. Additionally, the accompanying Sony Headphones Connect app enhances the overall experience. It allows me to personalize the sound settings, adjust the level of noise cancellation, and even optimize the audio based on my environment. The app's interface is user-friendly and offers a range of customization options. Overall, the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones have been a fantastic investment. They deliver outstanding sound quality, impressive noise cancellation, and unparalleled comfort. With their long battery life, reliable connectivity, and intuitive controls, they have become an indispensable companion for my daily commute, travel, and leisure time. I highly recommend these headphones to anyone seeking a premium audio experience.

These headphones are the greatest set I have ever owned. I sell them at my store with nothing but praise for them. I recommend them over every other leading brand. They kill it in every category. Comfort? you betcha. Lightweight design makes it so you can groove to some funk, head bang to some metal, vibe to some Hip-hop, Dance to some pop, or sway to some country. They do it all. The sound is amazing, Sony clearly has a love for music and they want you to feel it, they want you to hear all the music. The SDEE uses state of the art technology to return compressed music to its natural state. IT IS incredible. Black and Silver for style and class. The hardshell case is unmatched as well, These babies work with a 3.5mm jack as well, without power. So at home or on the go, no matter the connection, Sony has you covered for seamless music appreciation. Bose is great, Beats aren't bad. Sony is the King.

Excellent headphones, as expected. When compared to the WH-1000X-M2, these headphones are a significant step up. They are much lighter, with a nice matte finish. This makes them more comfortable to wear on the ear for longer periods of time. I'm not an audiophile, so the sound quality itself seems comparable, but but the noise cancelling is improved. The ability to connect to two different devices is very convenient. The touch controls can be a bit finnicky. The app is nice for adjusting the sound profile, but there are still some features what I'd call gimmicky (360 audio, etc). The headphones have the ability to pause music automatically when the individual wearing the headphones speaks, but this can be overpowering at time (ie stopping music when laughing). Overall, highly recommend.

Best headphones I've ever owned. 7+ months in and they're holding up absolutely perfectly. The sound quality is amazing. The bass is deep and punchy and loud enough to vibrate my head a little which I love. The treble sounds are extremely crisp and I find myself being able to listen to the same songs I've head 50 times and hear something new and lose myself in the music and amazing soundscapes. They're extremely comfortable, I even wear these when trying to sleep sometimes because the noise cancelation is just that good and they're that comfy. Excellent battery life. No real complaints; these are great hardware for the price point.

I love these. I wasn't looking to spend this much, but if you want all the features AND good reviews it's a slippery slope. I wore them for 20+ hours traveling and they're great. Very comfortable, lighter than expected, they stay on well but you don't feel clamping pressure. The sound quality and noise canceling are very good, provided you have realistic expectations. I would prefer physical buttons over the swipe controls, but they work well enough. Sony does need to include a longer charging cord, but the battery lasts so long it's unlikely you'll want to charge while listening.

This is my first noise cancelling headphones ever, and it is really good. At first I couldn't tell if it was working properly but that's because I didn't fully know what it meant to "noise cancel". Over time after getting used to it, it works so well. While my brother is screaming playing call of duty, I put this on and I can barely hear him. It's incredibly comfortable even with my glasses, the charge lasts days, the charging is fast, it looks great, it's just so nice. Sony really owns the headphone category with this. The only nitpick I can make is the case for some reason, makes you flip it upside down before opening it, because the divider and cable holders are on the top of the case, so if you open it from what looks to be the front, everything can fall out.

TL;DR: I really enjoy these and would recommend them to someone in the market for new headphones. -- ***********USE*********** Study, work, meditation. ***********COMFORT*********** I have a big head. The SONY WH1000XM4 fit great. When I am working at a desk or moving around at work, they fit comfortably and snug enough to make sure they aren't falling off. However, I don't know if these would be great for more strenuous activity--I can't see myself going for a run or doing a workout with these. I've used Audio Technica and Beats in the past. The Audio Technicas fit well and were comfortable, but the padding wore out fairly quickly. The Beats were free from a work event. I don't think I'd ever find myself buying them. They never fit Noise Cancelling: The noise cancelling is a great feature for study, work, or meditation. I am unsure if I've used the ambient sound settings; generally when I'm using these, I'm in a space where ambient sounds are pretty calm [libraries, coffee shops]. -- ***********SOUND QUALITY*********** No complaints. Everything is clear and sounds great. There are equalizers you can use in the SONY CONNECT/Sound Connect. -- ***********CONSTRUCTION*********** Seems to be pretty great as well. I don' throw these around or really abuse them. I use them, clean them up, and pop them back in the case when I'm done. -- ***********BATTERY LIFE*********** No complaints on that front. Admittedly, I haven't been using them as frequently recently. I think since buying them I've had to charge them four or five times. They seem to hold a charge fairly well when not in use. I think there's been one day so far that I've killed them during use--but I'm sure they weren't at a full charge when I started using them. ***********COMPLAINTS************** I find the swipe features [volume, skip, etc] difficult to use. Sometimes if I move my head enough I'll pause or skip songs inadvertently. Not a huge deal because I'm generally listening from my phone. Easy enough to manage things through that. It took me a minute to figure out charging as well. I generally charge these off of my laptop. Has to be open, on, and plugged in. If my computer goes into sleep mode, charging stops. This could entirely be an operator error. I haven't looked into it as it hasn't been to much of a damper on my use. Connectivity was problematic at first, too. I was using an iPhone 10 when I first got these. After downloading [at the time] SONY Connect, I struggled to get the headphones and my phone to connect. Took about thirty minutes and a handful of tries. I've since upgraded to a newer iPhone and downloaded the new app [Sound Connect, available through the App store on iPhone]. I haven't had any issues with connectivity since the updates.

This headphone is so comfortable, the sound is great too, and noise cancelling, I love it. I am a student and really want to have a good headphone to help me stay focused when I am doing my work, noise is an object to me when I am studying. For the design, I love it too, it has minimalist look, and the color is pretty much not same as the picture, you might don't like the Silver one when you holding it, but for me, it is beautiful even tho not the same as the picture. I don't think this is great for gaming, I am student but I also play video games on the weekend, I play Valorant, and CSGO, honestly this headphone is terrible at gaming. But because like I said, I want one to help me get rid of the noise and bring me the feelings of the sounds (nature sound to focus on the task I am working on) or when I am listening to the music but I don't want to hear any sounds around me. It is very light and foldable so it is easy to bring it with you when you go out somewhere or travel. And I would like to let you know that don't give this 1 star because the Speak-To-Chat, which is stop any sounds on your computer when you speak or the sound of someone, something else. You should turn it off when you know there's sound around you and you'll make the sound. I hope this review is helpful

Just bought in mid 2025 and still sounds one of the best headphones. Best in class noise cancellation and battery life. I wear it almost all day and no complaints about its comfort too. Would highly recommend this.

Almost completely sound proof. I got these as a gift for my daughter and if i loved them enough myself I was going to buy a pair for myself. I want to statt by saying I was completely blown away and impressed with the noise cancellation these have. Without music you sound like you are underwater and if someone is trying to talk to you not even a foot away you can barely hear a whisper. With music or other sound going forget about hearing anyone. I also loved the bass these gave off. Some other features I loved is the easy way you can control everything right from the ear muffs. It was also very convinient being able to have an app to change settings and access all the features. Lastly, the case keeping everything protected and in one place. Great for traveling or for keeping it safe. BUT the one thing that I personally didnt care for was I felt it didnt go loud enough. Even after I messed with the settings on my phone and on the app the volume was not as loud as my powerbeatspro I have. However, my powerbeatspro did not have any of the other wonderful features aside from the app, that these headphones have. As I mentioned these were for my daughter and she doesnt care too much to have music blasting in her ears and loves them the way they are. I will probably keep looking for something more suited for me.

I just bought these headphones. They were rated quite highly and were well researched prior to my purchase. I love the noise cancelling. I feel like my ears go on a much needed vacation in noise cancelling mode. I would love to be able to afford the 360 Reality subscription as these headphones really shine. I have never had such an immersive experience with a headphone. I wish I could connect them wirelessly to my Tv, but apparently I have to buy yet another device if I want to do that. For now, using the audio jack to connect to the xbox remote. For me, I cannot use the ear but most people may use as my ears sweat so much, I get something like swimmers ear, even for short periods, so I prefer the over the ear headphones, otherwise, cost wise, there are probably more cost-efficient earbuds. I also researched Bose Quiet Comfort and Beats prior to purchase. Beats received really great reviews but can be super tight fitting, which with glasses was not going to to work for me. The Sony headphone are super comfortable, but with wear don't seem as snug. I also get nervous everytime I fold them back in the case as I am worried about breaking, but they fold and they take up less space, just read first before using. I do love the intuitive controls on the side of the headphones, and thought I liked the feature to stop the music while someone talks, but mine recently started stopping noise cancellation when I started talking or singing with the music. I wanted to do chores in the kitchen and sing in the morning. I'm not sure if there is a way to stop this and use it when I want. (I am new to these and probably still have more learning.) I love this device for audio books! I can listen to a whole book and not listen to my husband sitting right next to me watching his very loud sports channel. (I'm not saying ignore your spouses, just that I can enjoy silent companionship doing something I love, and husband can do what he loves, in the same room, and no fights ensue about turning the volume down or changing the channel. We have one tv and sitting area, which attests to the superior sound and technical specifications that went into the development of this product.) As to book reading, I have several books with French settings that contained many words I did not know, and having the audio pronounce the words in my ears was so effective. These would be great for foreign language learners! I kind of want to start learning one now that I have something so like this to do it with. These headphones make it so much easier to focus. As a critique, I do wish the charging cord were not so short, as it makes it difficult to find a safe place to charge as it has to be so close to an outlet, which depending on where your outlets are in your home may make things easy for animals or small children to get. (Literally, earphones are practically on the floor while using cord to charge.)I have neither children or pets, but be advised have a place in mind or be prepared to buy a longer cord, assuming I can find one compatible, which given the price point, would have been nice. That said, the battery life on these are amazing. I am living off one charge and bought these almost a month ago. I use them hours at a time on the weekend, listening to books, music, or just "nothing." For me, having had to stay at home for over a year, like many, working from home in a close space, these headphones were the best , staycation, vacation money can buy. I can't wait to see what more they can do.

These Noise cancelling headphones are the best. They had been comfortable, the sound is clear, noise cancelling function works excellent and the battery last a long time. All you can expect from a Noise Cancelling wireless headphones.

Bought these to replace my Beats, so far they’ve been great. The battery easily lasts the week and I use them daily. They’re comfortable to wear and don’t feel very tight around the ears (like the Beats did). Noise-cancelling works so great I don’t even need to put music on sometimes. All that said, I don’t like how they stay connected to the last device they were connected to as I switch between my phone and mac often. The volume adjustment or the pause function by touch seem to lag. I really like the voice when you’ve been connected. They are a bit pricy but I still think they’re worth it.