Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Just awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comparing this with my favorite headsets Beat Solo3, Beats Solo Pro, and SkullCandy Crusher, this Sony headset is the best! The noise canceling feature is very impressive. As soon as I turn it on, I hear a complete silence. No more buzz from my desktop fans. I love it! I can also walk away at least 3 times farther without losing signals or getting static noise. This headset is super comfortable. I think my head is slightly bigger than average women and the Beats headset just pinch my ears little too much. SkullCandy was nice, but the earmuffs were a bit bulky. I'm not into that Princess Leah headbuns style. This Sony headset is just right. Now I can stop looking for a better headset because I found one. I am hoping to find it in different colors. The color on the picture was a bit misleading. The actual color is gray and has no tint of cream. I was a little disappointed when I first saw it, but the headset itself is just amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marli,
You made the right choice with the Sony WH1000XM4! Your feedback about its color is greatly appreciated. We hope you continue to enjoy the amazing features of the headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Perfect Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and crisp. the noise cancellation feature is very cool. very comfortable and the battery life lasts forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelM,
Wow, that's awesome! We are truly happy that you are pleased with the amazing sound quality, superb noise canceling capability and long battery life of our WH1000XM4. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Best headphones out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones!!! High quality sound, extremely comfortable, nice accessories including a case and charging cord. Very comfortable to wear and even worked around the house without them slipping or falling off which happens constantly with ear buds for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyDAllen,
We are glad you love the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Helping to Concentrate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our younger son is on the Autism Spectrum and has ADHD. We're very excited about these headphones! He loves to listen to music and the sound quality will enhance that experience. Also, the noise reduction capability will help him focus on his tasks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertC,
That is wonderful to hear! We are incredibly pleased that the WH-1000XM4 headphones will enhance your son's music experience and that the industry-leading noise-cancelling feature will help him focus on his tasks.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality, Weight
SWEET PHONES ❤️
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony-WH-1000XM4 are truly a versatile head-phone for most genres of music. The noise reduction is SWEET ! Through a series of road testing and air travel application,I would recommend this head-phone. Light weight and a NICE battery capacity range, ROCK YOUR WORLD , rr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RocknRover, Great! We're glad that you love the sound quality and noise canceling function of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4 review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent feel around the head. Comfortable to wear for running and working out. Sound quality is excellent especially if you customize your equilazation. Best option for something more reasonably priced
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielD,
Thank you for your fantastic review of the WH-1000XM4 headphones! We're delighted to hear that you find them comfortable for running and working out. The excellent sound quality combined with the ability to customize the equalization truly makes a significant difference. We're proud to offer a premium product that provides great value and performance at a reasonable price. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
New Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Wireless Noise Canceling Over the Ear Headphones are the one I will hang my hat to say that I love them. Love the the clear sounds of the music I listen to as a dj I can actually hear the highs and lows of the the music. Clear sound of the spoken words I can actually hear the words very clean and clear. I also have the ability to turn on a setting that will allow for automatic stoppage of my music if a call comes in or if someone walks up to me while wearing these headphones. The fit over my ear is comfortable and not pitching. Nice snug fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fireplace,
Wow! Thank you very much for sharing your awesome experience with our Sony WH1000XM4. We are truly delighted to hear your satisfaction with the audio quality, noise canceling capability, comfort design and other awesome features. You can enjoy listening to your favorite music like never before. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
very comfortable with great noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and do an impressive job with noise cancellation. The sound quality is pretty good but not awesome. The bluetooth connection to my Samsung Galaxy S8 is decent, but could be better, but that's possibly the phone. Battery life is good. Overall I very much like these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bart, we're glad that you're enjoying the comfort and noise canceling function of the headphones. You can use the equalizer on the Sony Headphones Connect app to adjust the sound quality depending on your needs. The app also features a "Priority on stable connection" for better Bluetooth connectivity. Hope these steps improve your experience. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
Great noise cancelling and aound quality.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really great especially the noise cancelling. Download the app for more enjoyable customization and experience. For calling, it's allright but not spectacular.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MervinD,
We are happy to hear you are enjoying the great sound and noise canceling of your WH-1000XM4! To help improve your call experience, we recommend ensuring your firmware is updated via the app and keeping your phone at least 50 cm away from the headset during calls to reduce potential interference.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great over ear headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, great noise cancelling and sounds. Battery lasts forever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaylaT,
Thank you for choosing Sony!
It brings us great joy to hear that you love your WH1000XM4 headphones. We're glad the noise cancelling, sound quality, and battery life are all exceeding your needs. Thank you for your feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort, Sound quality
Great sound and comfort, poor noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and super comfortable! The battery is also amazing! The only reason I took off a star is that the noise canceling is not the greatest. Even with all the settings optimized for the best experience, I still find myself being able to hear what’s around me. Additionally, I have been told that others can hear what I’m listening to even if the volume isn’t that high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPedro, we're glad you like the sound quality and comfort of our industry-leading noise canceling headphones. We understand your feedback on the noise canceling feature of our product. If the effect of noise canceling is not sufficient, please follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Great Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These wireless headphones are truly noise cancelling. I love wearing them as I teach online and have many papers to grade. Well made quality headphones, very comfortable, great sound. Turn off automatically to save battery when I take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello happycamper, We are glad to hear about your awesome experience with your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Sound quality
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones in the game. No Complains. Insanely good battery life and sounds great. The world is silent with these on
I would recommend this to a friendBrand response from SonyListens
Posted .We are thrilled to hear that you are enjoying your WH-1000XM4, SCARLET! Their battery life is indeed impressive, allowing for extended listening sessions, and it's great to know the sound quality has met your expectations. The noise-canceling feature helps create a beautifully silent experience, letting you immerse yourself fully in your music.
Thanks again for choosing Sony and for being a valued customer!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Solid pair of headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these headphones have been great. Comfy feel to them, dont slip off when I use them for running on a treadmill or lifting weights. I bought silicone covers for my ear muffs that are specifically designed for this model of sony headphones. And if you need to buy specific parts to the headphones then amazon is great for extra ear muffs or the leather on the top middle of the headphones. The noise cancellation is really nice. My mind set was come in looking to buy bose headphones but after trying the sony samples, these were much better quality. I give these a 5 outta 5.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Jonnysolis! It is delightful to hear that you are enjoying the noise canceling and comfort of your new WH-1000XM4! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for the 5-star rating! -Carl
- Pros mentioned:Sound quality
GET THEM NOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair because they are just that good. Sound is amazing and compatible with all devices. Noise cancellation is TOP TIER. No negatives about these to be completely honest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessyN!
Thanks for the awesome review and for coming back for a second pair!
It brings us great joy to hear that the WH-1000XM4 are still hitting the high notes for you.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
best headphones i’ve tried yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.going from airpod pro 2nd gen’s to these is a religious experience. I didn’t even have to touch the EQ for me to notice the quality difference right away. happy with my purchase and i’m sure in a few years i’ll buy the newest pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerW,
Thank you so much for sharing your amazing review of the WH-1000XM4 headphones!
We are immensely pleased to hear that you are so happy with your purchase.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
HIGHLY RECOMMEND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these headphones. No doubt about it, they are expensive. But I definitely see it as an investment and not so much “breaking the bank”. If you’re annoyed and want to shut out the world, THESE ARE THE HEADPHONES FOR YOU! If you want to feel like you’re in the studio whilst listening to your favorite song, THESE ARE THE HEADPHONES FOR YOU. No joke. Also, they double as earmuffs lol because the ear part is very cushy. Anyway, 10/10, I definitely recommend, plus I would get the warranty… I’m an anxious person and I always get it just in case lol. ONE DOWNSIDE, I feel like on the website the silver color looks more cream colored, and in person they give more silver/gray. I didn’t like that at first but it grew on me!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oliviasmith, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound qualityCons mentioned:Touch controls
Sony Excellence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Bose, I've had Beats, I've even had JBLs. Nothing beats the sound quality and noise cancelation of these headphones. The battery life is great and these were super easy to pair and update to my Galaxy S20. The touch controls can be a bit finicky at times, but nothing too major.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse, You've made an excellent choice! We're very happy to hear you're enjoying the excellent sound, long-lasting battery, easy Bluetooth pairing, and industry-leading noise cancelation of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best Value and Most Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest head phones I have owned to date. Features I never knew I would need; stops my movie when someone talks to me and restarts with he tap of a button on the earpiece. great sound canceling and crystal clear audio.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
I Love The Sony - WH-1000XM4 Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony - WH-1000XM4 during the Black Friday sale to program to my Bluetooth on my 2022 Samsung S95B OLED 55-inch 4K Smart Television to watch sports, HBO-Max, Showtime, Starz, Epix, Netflix, and Amazon Prime. I love these Sony Headphones and the noise cancelling. The sound quality of these headphones is awesome. I originally purchased the Samsung - Galaxy Buds2 Pro but they didn't feel as comfortable in my ears and sometimes they would get loose in my ears and fall out. Also, I get up to 30 hours with the Sony Headphones before they need recharging. I can practically watch television all day before I need to recharge them. The Samsung Galaxy Pro 2 Earbuds only last about 5 hours before needing to be recharge
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DCResident, You've made an excellent choice! We're pleased to hear you love the amazing noise cancelling feature, great sound quality, and long-lasting battery of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam