Customer Ratings & Reviews
- Model:
- WH1000XM4/S
- SKU:
- 6408357
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WH-1000XM4 headphones highly for their exceptional sound quality, comfort, and impressive battery life. Many appreciate the solid bass, lightweight feel, and great fit of the headphones. However, some customers have experienced inconsistent connectivity, find the touch controls less than ideal, and feel the price could be more competitive, while others desire a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
XM4's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, by far a great battery life and the best sound quality and settings by far. 100% worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickM,
That's absolutely fantastic to hear! We're thrilled that the WH-1000XM4 headphones are delivering such an amazing experience for you. Knowing you're impressed with the sound quality, noise cancelling, and especially the battery life really validates our efforts to pack top-tier performance into a compact design. It's incredibly rewarding to hear that they are 100% worth it for you
Thanks for choosing Sony, have an amazing day!
DiegoV
- Pros mentioned:Battery life, Comfort, Sound quality
Wireless for audiophiles
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. So comfortable. I don't need to charge them for days at a time. Good eq, not overwhelmed by bass like beats. Highly recommended for audiophiles wanting to go wireless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gregphomet, That's awesome! We are glad you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Worthy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones worked out pretty well the function of some of the multiple point pairing is sometimes a bit sluggish while using screen readers as I am but the overall experience is not terrible at all they offer a decent way of changing the EQ which helps make music filled more rich I have been confused between these and the momentum 3 as before they came out the momentum threes had a good value proposition as you could use USB c and the only downfall for the momentum free was that it only offer 17 hours whereas the XM for offers anywhere from 20 to 30 hours give or take I do think that sometimes they slide off my ears a little too easily but well see how it turns after some adjustments as it might be the way it lays on my head another thing is that song called quality is not extremely the best but does sound pretty clear where people could understand what you are saying maybe some updates will tweak to make that better but the main thing is it is a good overall worthy opponent in the headphones arena and I would say between this and the momentum three those two seem to be really good headphones the only thing that the nc700 have to offer is better audio quality because it has more Mike's but the sun profile for the x and 4 is pretty good for listening to music and having clarity in using screen readers either on a laptop or a phone and still will have some experience learning more about it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TLHershi, you definitely made the right choice with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your feedback about its name. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Comfort, Sound quality, Weight
The best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of headphones I've ever owned in my entire life. Its light weight and durable for long wear and the sound quality is next level tech . Truly essential for any creative .especially if you have piercing its so comfortable over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scarlet,
Awesome! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Great sound, comfortable, ambient sound miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound clear, crisp and decently balanced. I have an average sized headand they fit comfortably while still holding secure. Transparently mode not all that great especially compared to the airpods pro 2. Great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoshuaP,
Thank you for choosing Sony!
We're delighted to hear that you find the sound clear, crisp, and decently balanced, and that they fit comfortably and securely on your head. It's also truly wonderful to know you're experiencing great noise canceling with them. Thank you for sharing your feedback on the WH-1000XM4 Transparency Mode. We greatly appreciate your insights, as they play a crucial role in our ongoing efforts to enhance our products.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
The best noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought an older version of these headphones years ago. Somehow they have improved the quality of the sound produced. With the multiple ways to hear ambient sound when needed, this model will stay my favorite. The battery life is also second to none.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derrik, Thank you for the 5-star rating! We're glad you are impressed with the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design is beautiful, sound quality is superior, and fits comfortably on my head. What’s there not to like. Sony lives up to its esteemed reputation once again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GH98335, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Excellent live audio experience ever...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones has one of the best quality sound i hear. If you want live audio experience this is the bet product to go with..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RakeshR,
We are thrilled that you’re enjoying the "live audio" quality of your WH-1000XM4 headphones! We designed them with our HD Noise Cancelling Processor QN1 to deliver the immersive sound and clarity you are experiencing.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Small But NecessaryUpgrades from the Xm3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is my favorite. It provides the best noise cancelling in the market, has superb comfort, and an app that doesn't drink. It is definitely a bass heavy sound signature to start but the app allows for in depth eq adjustments. Included, you can now use the eq with ldac so that's a huge bonus. The touch controls work great, the headphones now pause when you take them off and auto start when you put them on. The call quality is far superior to the 3s. Overall, these headphones are well worth their price. I use them 5 to 6 hours a day at the office and am more than happy. Also I wear glasses and have big ears if you're worried about that. No comfort problems at all.
I would recommend this to a friend - Pros mentioned:Sound quality
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service overall and best headphone purchases I’ve made so far! And can we talk about the quality of the headphones wow! Definitely recommend
I would recommend this to a friend - Pros mentioned:Sound quality
THIS is the noise cancelling you want!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't typically review products or give unsolicited recommendations, but I've gotta say, if you need headphones with some SERIOUSLY effective noise cancelling, these are what you want. I loaned mine to my boyfriend last night so he could watch TV while I practiced drums, and he fell asleep on the couch with them for a solid 2 hours while I banged on drums 6 feet from his head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoguePisigit!
We are thrilled to hear how well our headphones performed. It's a great example of the powerful noise-canceling capabilities of the WH-1000XM4. We're glad they provided such a peaceful listening experience, even during a drum practice. We really appreciate you sharing that story with us!
Thank you for choosing Sony!
All the best,
Estefany
- Pros mentioned:Battery life, Sound quality
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Sound quality is insane! The noise cancellation is also amazing. My favorite feature is definitely the pass through, being able to put your hand on the ear cup and hear others around you is so useful, especially since I am in a busy household. I love how they come with a carrying case, and fold!!! A lot of headphones now do not fold which is wild to me. Easy to transport, and store, oh and the battery life is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudeG,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality, battery life and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Great Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones, comfy on ears, little heavy sometimes, noise cancellation is pretty good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, AshleyS!
We are so happy to hear that you are enjoying the comfort and the industry-leading noise cancellation of your WH-1000XM4 headphones. They truly are a favorite for finding some peace and quiet! We appreciate your feedback regarding the weight during longer listening sessions; we always aim to balance premium tech with a comfortable fit, so your input is very helpful for our team.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, Weight
Best of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones with ANC. Period. Comes with a case and usb type c cord. (Could be longer). Light weight and comfortable on the ears. You have download the app on the phone to fully utilise all the settings. At 279 it is really excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyro,
We're glad to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the supplied cable is greatly appreciated. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Sound quality
Best pair of over ear headphones I’ve had so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my best pair of over ear headphones. Sound quality is great, as is the battery life and ANC.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich,
Great! It's nice to hear that you are satisfied with your WH1000XM4 having such an awesome sound quality, long battery life and ANC. You can now enjoy listening to your favorite music. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Went wireles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time had come to upgrade from my trusted wired Bose noise cancelling headset to a wireless version. After some research it became clear that for the most part a decision between Bose and Sony was just about a toss-up with each having features that would apply to specific users. I went with the Sony due to some sharp pricing, longer charge life and a "killer ap" the headphones turn off when removed. In use, I am not disappointed with my decision, they are comfortable for extended use, even without noise cancellation do a great job of keeping noise out and provide an excellent listening experience. Have not yet had the opportunity to test battery life but don't see myself ever testing the upper limits of battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dealzguy,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Best pair of headphones I've ever owned.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've ever owned. Amazing sound. No ear fatigue. Only negative is they do get a little warm after about 30 min. Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaleB, That's great! We're thrilled to hear you like the amazing sound quality, comfortable fit, and excellent battery life of your new Sony WH-1000XM4. To ensure a more comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Unbeatable headphones!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones then any other company, i have now had this for almost a year and they so far are still the best in the world. I have been using them for the gym and it works just fine, all you need to do is take them off for at least 5 minutes so that it wouldnt mess up the sensors inside or too much sweating. I have used them for 2 flights and i love the noise cancelations. It allows me to listen to my music peacfully and the sound is on point, the bass is super accurate and i can hear every sound and beat. Also great for gaming, makes me feel like if im in the fields which is cool, just need to buy an aux mic to be able to chat. Overall best headphones that are unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooSugoiToDie, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Best Noise Cancelling. Love these Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones! Easy to pair with my devices. The Sony App is easy to navigate and set up. I don't like that Sony advertised 360 sound. You need certain music services if you want to utilize that. So I took a star off for that. Sound is amazing! My wife thinks they are loud at 50 percent. I love how they sound though! You can play with the different equalizer settings in the app to your liking. The battery life on these are great! Love the Noise Cancelling feature. I can sit in bed watching stuff on my phone while my wife watches TV and I cannot hear what she is watching. The USB C cable is very short, which I wish Sony would make it longer. But thankfully I have other cables that are long enough. Tried these and the Apple on ear headphones. They both sound great but having an Android phone I couldn't utilize all the features the apple one has. Plus they are twice as expensive. I was able to get these at a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMondo, thank you for your detailed review. We're glad that you like the ease of pairing, setup, and navigating the Sony Connect app, noise canceling feature, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality, Weight
Amazing wireless headphones!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise cancelling headphones are actually amazing. I was actually going to purchase a pairs o Bose at first but, after reading reviews on Sony's I decided to go with these. I am so happy that I chose these Sony headphones. Very light weight, easy to set up, sound quality is amazing and the pitch that plays in your ear is amazing. I highly recommend these headphones to anyone that is looking for the best bang for your money. Absolutely worth it!! Thanks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusM, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! ~Earl