Customer Ratings & Reviews
- Model:
- WH1000XM5/S
- SKU:
- 10947882
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Best in the Market
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using headphones for years now, after searching and spending hundreds of dollars on different brands I can say these are undoubtedly the best headphones i've bought. Their great for school, working out, and travel. I can't emphasize how great they are when going on runs, it feels like there's nothing on your head. Even after hours of wearing them I dont feel any discomfort. Would highly recommended 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
You made the right choice! We're glad to hear that you found the best headphones in the market. We're glad that you appreciate the comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -
-David
Strong recommend to buy these awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smoky pink is a beautiful mix of pink and lavender…. Love it! Great sound quality, connectivity and battery life, these are by far the best headphones to buy…go for it without a doubt.
I would recommend this to a friendExtremely Comfortable Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are honestly the best headphones I’ve ever had. I never use overhead headphones since they get uncomfortable after awhile, but I use these at work and I can wear it for hours and not feel any discomfort at all. I also wore these on a 6 hour plane ride and the sound cancelling is the best I’ve experienced. If you are in the market for headphones, don’t think twice and get these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Times,
Awesome! We appreciate the 5-star rating and we're happy to hear that you like the comfortable design and noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Great Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super light and comfortable and the sound quality & noise cancellation are amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllisonH,
That's awesome to hear! We're happy that you like the lightweight, comfortable design and sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Sony greatest headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after going through various noise cancelling headphones and without a doubt it is the best for price range. The best part is how comfortable and light they are and the features like the adaptive sound make it easy to enjoy ur music and still have conversation. They are super user friendly, anyone can pick them up out of the box and use them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RicardoC!
Thank you for sharing your experience with the WH-1000XM5. We are thrilled to hear you find them comfortable, lightweight and easy to use.
We're glad you chose Sony!
Kind regards,
Estefany
Great travel headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for the first time on a trip and it worked great on the plane. You can hardly hear anything from your surroundings, which is a great feature for people that have flying anxiety. They’re very light and can fit flat in your carry on, if you don’t want to carry the carrying case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrianaLee, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Super Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy and great sound quality. Comes with a charger, and aux type cord, and a carrying case. Has great noise cancelling and ambient mode. Bluetooth connects super fast and the mic works really good. Battery life lasts forever and charges really quickly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YadiraF!
Thank you for sharing your review of the WH-1000XM5 headphones.
It is truly wonderful to know that you find the headphones super comfy and that you are impressed with the sound quality, fast charging and the incredible battery life!
We appreciate your decision to go with Sony!
Best regards,
Estefany
Just great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the xm3 for years and left it at a hotel room. This version is way more comfortable and sounds even better, as well as the anc. Love them. I personally don't care that they don't fold like previous XMs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjay, Thank you for the positive review! We're very pleased to hear you like the ultra comfortable fit, excellent sound, top-notch noise canceling feature, and overall performance of your Sony WH1000XM5. Thank you for your continued trust in Sony products! -Sam
AMAZINGG
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never shut up about this headphone, i used to think getting headphones was a very unnecessary purchase as an airpod user, trust me when i say it absolutely isn’t when it’s these ! super lightweight & comfortable! doesn’t give you a headache like the apple ones. will forever recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shay,
You made the right choice with the Sony WH-1000XM5! We're thrilled that you are enjoying the weight and comfort of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Sony WH-1000XM5 Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and easy to set up. Light weight and great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephG, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud. Good quality, easy to use you comfortable. And compatible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelP, Thanks for the wonderful feedback. Enjoy and thanks for choosing Sony. -Craig
Poor hinge design causes it to snap off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to love these headphones. I wore them very often, but I was always really gentle with them. I purchased them about a year and a 3 months ago. One day the hinge just snapped off. I wasn't doing anything strenuous. It just broke randomly because of the poor hinge design. The warranty is only one year (for the price it should be longer!), so I can't get a replacement, but it's not even covered by the warranty because they don't include physical damage. As much as I love these headphones for their comfort and sound quality, they are not the investment I thought they would be. Plenty of other better quality headphones that will last longer for this price.
No, I would not recommend this to a friendSony XM5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone were just great. They had superb comfort while also meeting my expectations of sound quality. The Sony app allows for more preference on sound quality and is great for alternative audio formats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aiden,
Awesome! We're glad that you are enjoying the comfort, sound quality, and dedicated app (Sony Headphones Connect) of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Want the best sound for your music and movies?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounds, I didn’t even realise there were sounds I have never heard before on songs I have been listening to in forever. Love the adaptive sound, so light and stylish. Really a great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Desiree,
Fantastic! We are so happy to know your satisfaction with the exceptional sound quality, adaptive sound control smart function, and very lightweight & stylish design of the WH-1000XM5. The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hi-Res audio support, the WH-1000XM5 headphones provide awe-inspiring audio quality.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great buy; headphones 10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I understand all the hype about them now. Love the noise canceling and how it stops when it hears you speak. The music sounds really clear, really good sound quality. I'm in love with the color and shape of the headphones, very aesthetic, and the case is super useful. Also like the fact that it has a headphone jack, perfect for flights. Haven't tried the 360 reality audio yet, but I've read that you have to pay for an app to have that so I don't think that's something I'll do. Overall in love with these, no problems so far, and so it's worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FabiolaSR, We're glad that you like the sound and noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
SONY WH100XM5
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! Amazing audio and high tech, I love them for the gym especially and just perfect for anytime anywhere. They also charge very quickly and the battery life lasts very long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariT,
Perfect! We're glad that you like the sound quality, battery life, and charging function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent active noise cancelation and very comfortable on head and over ears, can wear for hours no problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyN, Awesome! We're pleased to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Pretty solid.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally rock these bad boys to bed. I have AirPods and these headphones but bought these headphones because I sometimes wanted that “I’m listening to something go away” look. These headphones do the job and are very light weight comprised to the apl ones and other Sony headphones. I bought the white versions so they do stain easy but also wipe off as quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sena, This is great! We're also glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
sound amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life is amazing! sound quality also amazing. all in all amazing! Worth every $.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi annnnyx, Awesome! We're thrilled to hear that you're enjoying your WH1000XM5 headphones. Your feedback is greatly appreciated! Thank you for choosing Sony. Erin
Pleasantly Surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very happy with these Sony Headphones. It does way more than I knew!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi louis122757,
We are thrilled to hear that you are very happy with your silver WH-1000XM5 headphones and that they are exceeding your expectations! It is wonderful to know you're discovering all the "hidden" smarts we packed into them, like Speak-to-Chat, which automatically pauses your music when you start talking, and Adaptive Sound Control, which adjusts the noise canceling based on your surroundings. We designed these to be much more than just a pair of headphones, and we’re so glad you’re enjoying that premium, feature-rich experience. Thanks for choosing Sony.
Best regards, Eliab
