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Customer Ratings & Reviews

Your price for this item is $428.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 684 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 684 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used several brands of wireless headphones, and these are by far my favorite. The sound is great and they are very comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinD,

      We're so glad to hear that your Sony headphones have become your favorite among several brands, and that you're enjoying both the great sound and lasting comfort they offer. Thank you so much for the fantastic 5-star rating—your appreciation for the immersive audio and comfortable fit is truly valued. The WH-1000XM6 is designed to deliver an exceptional listening experience you can enjoy for hours.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, sounds, and amazing features. App is also very well done and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GavinK,

      Thank you so much for the 5-star review and for highlighting the great fit, sound, and amazing features of your WH-1000XM6 headphones. It's incredibly rewarding to know that the comfort and performance are hitting the mark.

      We also appreciate your positive comment regarding the Sony Headphones Connect app—our team worked hard to make it powerful yet truly intuitive, so your feedback on its ease of use is fantastic!

      Thanks for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding comfort, sound, and price. I prefer these over in-ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenJ,

      We are thrilled you've found the outstanding comfort, sound quality, and overall value of the WH-1000XM6 to be so exceptional. We especially appreciate you choosing the immersive over-ear experience! Thank you for the 5-star review and for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones M6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. Sound quality is an upgrade and along with the fit. These are by far the best head phones on the market. An uograde to the M5 and M4. Sony out did themselves with these ones. Thank you! Finally!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lito,

      Thank you for choosing Sony!

      We're beyond pleased to hear the WH1000XM6 headphones have exceeded your expectations, especially with their upgraded sound quality and fit. Hearing that they've stood out as the best headphones for you, even compared to previous models, truly encourages us. Thanks for your feedback and enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The hype is real

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the XM4s and it's like they're 10 years apart! Transparency actually sounds like it IMPROVES my hearing. These are worth every penny. Love the fit, and I have a big head. Sound is great for me, noise cancelling pushed to the test at a trampoline park on a Saturday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WillS, thanks for sharing your experience with the WH1000XM6! We are honored to hear that you've decided staying with Sony, upgrading from the XM4 to the new XM6 headphones! We love that you appreciate the improve in audio quality, comfortable design and the noise cancellation technology that we've developed. And testing the fit by jumping on a trampoline is brilliant! –we can't be more happy to know the headphones has passed the test! Thanks again for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones very comfortable just wish they were louder

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisP,

      We are thrilled to hear you find the WH-1000XM6 headphones great and very comfortable! If you're looking for a boost in volume, please check the Sony Headphones Connect app to ensure the volume limiter is off. Additionally, confirm that the volume setting on your source device (phone, tablet, etc.) is maximized, as some apps or operating systems have their own volume caps. Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pricey but you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality. I listen to mostly heavy metal and I would say they are decent out of the box for heavier music. After adjusting and messing with EQ it’s much better. The noise cancelling is insane and battery life has been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioC,

      It's great to hear you're enjoying the great sound and build quality of your WH-1000XM6 headphones! We appreciate your detailed feedback, especially regarding heavier music, and it's excellent that you found them even better after adjusting the EQ to your preference. We're also delighted that you find the noise cancellation insane and the battery life great. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not bad sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable for me, and the quality of everything, the noise cancelation, transparency and build quality are top-notch. If you want a headphone that is the best of the nest with features, these are tour go to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanL,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that you are enjoying the WH1000XM6 headphones! We are delighted to know that you find them comfortable and appreciate the exceptional quality, including the noise cancellation, transparency, and overall build. Your recommendation is truly valued, and we hope you continue to enjoy countless hours of amazing music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have trouble with headphones due to them being uncomfortable when wearing glasses but these feel freat even while wearing glasses. The fit is also great, I usually workout with earbuds because headphones slide off but these stay secured to your head without crushing you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for travelers. Block all noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Specifically to use on the plane for Noise Cancelling and watching movies and these work wonderful. It blocks off all sound and when needed, you can tap the headphones and hear so clearly. I actually amplifies the voices allowing you to hear people talking clearer than with out using them. If you are a frequent traveler then these will work wonders on the plaine/train

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Reese,

      This is an excellent summary of the WH-1000XM6's key benefits for travelers! We're delighted to hear that the superior Noise Canceling blocks all distractions for your movies, and that the Quick Attention Mode (when you tap the earcup) provides such clear, amplified voice awareness when you need it. They truly are designed to make your plane and train journeys wonderful.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great sound and feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they look and luxurious premium feel is top notch. The noise cancellation is out of this world. The downside is these cause a lot of sweat on the ear cups due to the material and ears get hot. Hopefully they end up selling replacement ear cups that are breathe able and don’t effect the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chirican!
      Thank you for sharing your thoughts with us! We are thrilled to hear your feedback on the WH-1000XM6 headphones. It's wonderful to know that you appreciate their luxurious design and exceptional noise cancellation features.
      We understand your concerns regarding the ear cups and the heat they may cause during use. Your suggestion about breathable replacement ear cups is valuable and we will take it into consideration for future improvements.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Don’t look at the price and get them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly some of the best headphones you can buy right now. Comfort, noise cancelling, and battery life are unbeatable. Worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaSa!
      We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

      They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Simply amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, the only thing that isnt perfect is the touch controls. The design/comfort is exceptional as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CabelV,

      We're so glad to hear that your Sony headphones have impressed you with amazing sound quality and exceptional comfort. Thank you for your outstanding 5-star rating! We truly appreciate your feedback about the touch controls—your input is important to us as we consistently look for ways to enhance our products. The WH1000X6’s immersive audio and ergonomic design are crafted to elevate every listening experience.

      Thank you for choosing Sony—hope your day is an amazing one!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Get these headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony XM6’s with added Best Buy plus membership so I could truly test them out. The voice technology is unsurpassed by any other headphone I’ve tried. I talk on my headphones at work, in the car, while working outside and to go to sleep. People report (clearly) being able to hear my voice without any idea of what’s going on around me. The noise cancelling muffles exterior noises so I can focus on who I’m talking or listening to. I returned these headphones to try out the Bose headphones that are the same price and exchanged those for the Sony’s again the next day. The sound tech in these headphones excites me. The 360 sound is something that not even all music applications are capable of, yet. Overall, I am a 150% Satisfied Customer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickleD,

      We are absolutely thrilled to read your feedback! It sounds like the WH-1000XM6 headphones are delivering the world-class experience we designed them for, especially in the areas of call clarity and Adaptive Noise Canceling—it’s fantastic to know the AI-powered voice technology is performing so well in all your work environments. We also appreciate you noting the competitive comparison and the excitement of the immersive 360 Reality Audio. We aim to offer a sound experience that truly excites our customers.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The BEST headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the nicest overear headphones i have ever used. They sound amazing, the noise canceling is phenomenal and they are super comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caleb,
      It's a true pleasure to hear that you're so happy with your new WH-1000XM6 headphones. We appreciate you sharing your thoughts. It's awesome that you're experiencing the incredible sound quality and phenomenal noise canceling and we're so glad you're finding them comfortable.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade from the XM5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered the XM5,I liked everything except that they weren’t foldable. So I ended returning them. The XM6 are exactly what I was waiting for. The case is smaller and no longer has a zipper. Probably best case out there. The noise canceling is better than the XM5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great over ear headphones, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from a lot of the online hype. They truly are great over ear headphones, doing a great job with audio quality and a lot of great bass. The active noise canceling is really strong, and it’s pretty good at automatically switching to transparency mode when it detects you are talking. The pass through audio from your surroundings is crystal clear when that happens. It’s not for me, though, because I was trying these out to see how much better they were than AirPods Pro (2nd gen). To me, the delta was not nearly good enough to warrant something so much larger and harder to travel with (though the case is very nice). AirPods work great for me, so I’m just going to stick to those.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, block out outside noise good and the music is clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyR,


      We are delighted to receive your feedback on the WH-1000XM6 Noise Canceling Headphones! Knowing that you find them comfortable, that the noise canceling is working well to block out outside noise, and that the music is clear truly highlights the best features of our flagship model. Enjoy the pure, uninterrupted sound!

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones but a slight upgrade from XM5

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great just like the XM5 were but in my opinion I think the upgrade from the previous model tends to be good better battery, case and new folding cups and background feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MessiIsTheGOAT, thanks for the fantastic review!
      We are immensely pleased to hear you're enjoying the WH1000XM6 and noticing the improvements over the XM5. The better battery life, the redesigned case, folding earcups, and new background features –one more enhancement worth nothing is the updated noise cancelling processor, which takes ambient sound control to the next level.
      Thanks for appreciating the effort we put on these headphones, and for choosing Sony!
      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Smart features disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the sound quality was excellent. I have never cared for over-emphasized bass of many popular headphones. These stay clear and distinctive, even in a crowded soundscape. The noise cancelation is excellent, even allowing me to lower the volume and listen at a quieter volume without outside noise at the gym drowning out the music. I ended up returning these for a couple of reasons. The smart features on these headphones are not as good as I am used to. My pixel buds have spoiled me for voice detection and auto-pausing, and sensing when I remove the earbuds. The Sonys would detect sound from outside as me speaking and pause randomly. Finally, I have an existing pair of noise canceling headphones which are not as good, but not better enough to justify a $500 purchase. If you have nothing else recent, this is a great place to start. I don't think you will be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewB,

      Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

      It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

      We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

      Thanks for considering Sony products, have a great day!
      DiegoV Sony_US