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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 430 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the WH-CH400 Wireless On-Ear Headphones for their sound quality, comfort, and affordable price. Many users appreciate the long battery life and wireless connectivity, while some find them durable and well-fitting. However, a few customers find them uncomfortable, not loud enough, and have compatibility issues with older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 430 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony wireless headsets are a spectacular value. Priced far below other on ear wireless headsets, they nevertheless deliver first class sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Reasonably pric d.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to pair with an iPod for my dad, who has Alzheimer’s, but still enjoys his music. They fit comfortably. I don’t like the EarPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected. Sound is great and like to use them to watch TV as well. I’d definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The headphones are very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying them! They are very nice, they have noise cancellation. They far exceed expectation. Would by again in a different color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for some relatively inexpensive blue tooth headphones for music and these are just right. Comparing the sound to my pretty good wired headphones, the sound falls a bit short - not sure if it's just the nature of blue tooth or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adult child wanted wireless headphones for Christmas and I found these and with rewards coupon was a outstanding deal.Satisfied owner!!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice sound, Poor fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and use although the instructions are all pictures. The fit is comfortable but the ear pieces are at a weird angle and do not fit snugly. Constantly needs adjustment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight holds charge however can't get to sync with tablet which was reason for purchase sync easily with phone frustration

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for myself and I can not keep my wife from using them. They were easy to connect and the sound quality is good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing spectacular about these earphones. They deliver the sound crisply and consistently. On the other hand, they aren't very good when listening to music with highs and lows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GareOh, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They connect easily to any devise he uses and have great sound. He sometimes forgets he has them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set. Small fits perfect great sound and clarity. Make phone calls and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great value and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these headphones is very good. They are comfortable and work well with my computer, phone, and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headset Review.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headsets, I use them all the time. Easy to connect and battery last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I can get them to work, I really like them. I just have trouble getting them to work. (should be easy but not for me) My grandson bails me out when I can't operate them / he also set them up for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful for my grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson watches his tablet and these headphones is wonderful that I don't have to ask him to turn down the volume on his tablet, so both of us get to watch what we want without disturbing the other

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband to use with his Apple Watch. He loves them! Great fit, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like em

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were better than expected they were on clearance and they are really great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wireless Headphones from Sony are excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price point caught my attention for these headphones. Easily connected to my laptop and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses them all the time with no complaints. He breaks head phones and ear phones all the time but not these.

    I would recommend this to a friend