Customer Ratings & Reviews
- Model:
- WHCH400/B
- SKU:
- 6196201
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the WH-CH400 Wireless On-Ear Headphones for their sound quality, comfort, and affordable price. Many users appreciate the long battery life and wireless connectivity, while some find them durable and well-fitting. However, a few customers find them uncomfortable, not loud enough, and have compatibility issues with older devices.
This summary was generated by AI based on customer reviews.
awesome headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This are some great wireless head phones. easy to use.
I would recommend this to a friendSo so headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for listening to books on tape but were a bit uncomfortable
I would recommend this to a friendFirst Headset I Have Ever Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit bulky but I intended it for use at home. It works as intended.
I would recommend this to a friendSound quality just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for better sound quality from Sony, would not purchase again.
No, I would not recommend this to a friendDon't know why they aren't over ear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moderate reception and hearing experience. Thinking of taking back.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-CH400 Wireless On-Ear Headphone is a good headphone.
I would recommend this to a friendGift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift and the person says they really like them
I would recommend this to a friendDifficult to set up. Still trying to set up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have attempted to integrate the headset with our large screen SONY TV. After 4 hours of watching YouTube videos, instructions found on the internet, and enclosed instructions we are still unsuccessful. We are not real happy with the purchase, but we are stubborn!
No, I would not recommend this to a friendGood quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most comfortable headset for long periods of time...
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was okay The look when you wear it was bad
No, I would not recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price point,is not that bad but also not the best.
No, I would not recommend this to a friendIt's ok...not a lot of base
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall you can get a better quality for the price I paid
No, I would not recommend this to a friendgood headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.grate headphones but not completely noise canceling.
I would recommend this to a friendToo small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a Christmas gift for my daughter. Turns out they were to small even for her tiny ears. They rested on her ears instead of covering them. Plus the material over the ear cups was very rigid and uncomfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AnimeFan, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
- Cons mentioned:Fit
didn't pair because uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not comfortable, might work for a conehead. too much spring makes it tight and constricting.\ never bothered pairing and trying due to discomfort
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LuckyGoldstar, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Not the easiest to connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones serve the basic purpose but i faced a few issues while trying to connect, thus making them harder to use than wired headphones.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones right before my vacation. They kept dropping Bluetooth connection, and I had to forget the device each time and re-add the headphones. Needless to say, I bought new headphones and took the WH-CH-400 back to the store to get my money back. Note: Be sure to include all items that come in the headphone box, or you will be charged $20.00.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HeadphoneGuy, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
Did not work with my iPhone X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to download an app just for the headphones, and they still did not work. Took them back and got some Jlabs for 20 bucks. They work great.
No, I would not recommend this to a friendVery uncomfortable and disconnects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed with this line of products from Sony. Not at all comfortable to wear. On top of it, the pair disconnects for every few minutes. I see the phone in my bluetooth listing devices and I connect it, I hear connected and after a few minutes I hear disconnected even during the call is in progress. Glad to note Best Buy's awesome return policy and the pair got back to them
No, I would not recommend this to a friend- Cons mentioned:Fit
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was less than stellar. Fit is uncomfortable
No, I would not recommend this to a friend