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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.1 out of 5 stars with 430 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 430 reviews
  • Rated 1 out of 5 stars

    Not my bag baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt feeling these @ all I use my headphones when working out & i didnt like the fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Adjust.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound fair for the price, worked properly. They just are not able to adjust the headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were so uncomfortable. We took them back. Bought them for my 6 year old, and they looked kinda awkward.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pads are too hard. Sound quality not the best. Will return soon.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sjoy, We regret to hear that this unit failed to meet your expectations. We're always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Zac sony_US

  • Rated 2 out of 5 stars

    Not showing Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t show the Bluetooth connectivity on my phone now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not What I Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most ill fitting headphones that I have ever bought. They buck out from your ears and are uncomfortable. The shape is not the most pleasant. Plus, the Bluetooth connectivity goes in and out. The sound is not good or bad. I usually love Sony headphones, but this is a miss for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren’t loud and I didn’t like how they fit.!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aiko, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback.


      Regards,
      Erin
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Hard to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot turn on easily..need to press button many times before it turns on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Cant get it to work with my phone. Dont like it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cushions we to small and uncomfortable for my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH TRASH TRASH

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THROW THIS IN THE GARBAGE WITH OSCAR THE GROUCH. THIS HEADSET IS TRASH TRASH TRASH. IT WON'T LAST. ONE SIDE GOES OUT. I'VE REPLACED TWICE AND SAME ISSUE. DO NOT WASTE YOUR MONEY. AND NOW IT DOES NOT WORK AT ALL!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of the ear cups and microphone. I couldn't get the microphone to work and ear cups didn't sit flush to the ear and were uncomfortable. I returned them to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is a good looking Product but......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few months ago, I started using it as my main headphone in my computer but after a few hours of use are very uncomfortable it hearts your ears a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new phone because my old phone wasnt picking up the bluetooth. Still no connection. How can I swap the headphones?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Shauney!

      We regret to hear about this experience, please email us at [email protected] with the following details so we can help you out:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Sincerely,

      Zac
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Not a good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wasted my money on this. It very cheap and it’s not easy to have a grip when you use them. So I will not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how cheap you can get these, dont waste a dollar. These should all be trashed. Can get better quality at a Five Below.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pieces are too small to go over the ears and too small to stay on. They look great, but not a good fit for my 13 year old

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work with my Sony WH-CH400 Wireless Headphones as was represented by the sales person that sold both items to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do they not hold a charge long, they died on me in less than 6 months of use. I didn't even use them often at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter was using for job as an operator and they go out on her all the time and she loses the call

    No, I would not recommend this to a friend