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Customer Ratings & Reviews

Your price for this item is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 1953 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,953 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones arrived almost fully charged, Set up was relatively easy, but you really do need to use their app to complete the set up process. The app also allows you to change some settings and select equalizer settings that work for you. The switches have a nice feel to them. They do have raised areas designed to help you find the correct switch by feel. There are times however when I find that it is easier to adjust the volume using the phone or I remove the headphone to make a change. This is a very subjective items so you may not have the same issue. No stars were deducted for that reason. These are an on ear device. It was not uncomfortable to me, but it did take some getting used to and here again...Personal preference comes into play. On a warm and humid day you may experience some sweating where the ear cup rides on your ear. That may allow for some movement / shifting of the headphone depending on what you are doing. They may thus not work out well for use doing exercising as an example. The sound quality is great at this price point. I have Bose ear buds. The sound from this device is not Bose quality and you should not expect it to be Bose quality. It is good to very good however. The equalizer settings allow you to control all five typical equalizer settings PLUS a separate adjustment for th4 bass. Paring was easy and fast. The connection remains stable most of the time. There is a selection that allows you to select either top quality sound or a more stable connection. I chose sound quality an the vast majority of the time the connection was stable with no noise present. There may be times however, that due to local conditions / interference you may have a little popping or very brief drop out. I have worn these headphones a LOT since they arrived and while I have experienced that, it was very limited. Now I also have a lot of electric / electronic devices in use on my property and that will may explain what I experienced. I did have some interference from some household devices when I wass very close to them. The battery life seems to be very good. I have worn m for several hours and the voice system still indicates 100% at startup. Unlike my Bose products the battery monitoring system is not linear where it will call out 100%, 90%, 80%b etc... It may call out 100% until the battery hits 50% (As an example) and then te voice system will drop from stating 100% to 50%. I do not see that as an issue or negative given the very long stated by the manufacturer battery life, and I have no disagreement with their claims about battery life aty this point in time, So again...Thus far I am very pleased with the fit, quality, and sound quality of these headphones. Do bed aware that tey are NOT noise cancelling. There will be some outside noise reduction dur to the ear cups of course.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Budget Friendly Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to wear to the gym. I have Airpods but I tend to knock them out of my ear when I'm working out. These are amazing, especially at the price their offered for. The sound quality is great and gets loud. If you're next to someone at the gym or out in public, others can't hear what you're listening too even with it at max volume. They're easy to use, come with a simple app to track battery percentage and they don't die quickly. Very comfortable and won't slip even when running. I highly recommend these if you're looking for a budget friendly wireless headphone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, comfortable, good sound, good price, light weight, easy Bluetooth connection

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Very Good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a replacement for my other headphones that someone accidentally broke. These were less expensive and, to be honest, that’s why I got them. COMFORT: I wish they had a little more room at my ears. They don’t feel that secure when I move. Otherwise they are comfortable. SOUND: Not as nice as my JLabs- but very good for how I use them. BATTERY: VERY IMPRESSED! The charge seems to last forever! DURABILITY: I am hard on headphones and I find these to withstand the test with flying colors! WOULD I BUY AGAIN?: I use headphones so so much! I am hard on them- so I would consider repurchasing! I love saving money and not sacrificing a ton on quality. While I like my JLabs better, I find these worth buying, decent quality,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LRJH, we truly appreciate your detailed review of the Sony WH-CH520 headphones! It's wonderful to know you're impressed with their durability and the incredibly long-lasting battery life. We've also noted your feedback regarding the ear cup room and secureness, and we'll share that with our product development team. We're glad they're delivering great sound for your use and are a strong contender for future purchases, offering a great balance of quality and value. Thank you for trusting Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Versatile, economic, quality headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do the job I expected them to do. Ghey last almost a week of watching evening tv. If theyre almost dead i can get 3+ hours of charge in only 5 minutes. They connect effortlessly to anything I want and sound bettervthan expected. Theyre not noise canceling but do a good job of muffling unwanted outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Good sound quality and battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Good sound quality and battery life. Easily connects to my LG TV and PC. However the first pair failed after 3 weeks. Fortunately it was still within the Best Buy return period. I exchanged for another pair which is working ok. Hopefully the first pair was a one off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The charge can last up to 2 weeks. Microphone works great too. Light weight and easy to adjust. I have a smaller head and they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    I perfer my Sony headphones over my AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great quality of sound, when making a call the voice is so crisp and clear. They are so lightweight I forget I have them on. I love listening to music with them and the battery lasts up for days I will be purchasing my son a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the battery lasts forever! I never have issues with bluetooth connection with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coolteen,

      We're so glad you are experiencing the excellent sound quality of the Sony WH-CH520 and that you feel the battery lasts forever—with up to 50 hours of power, they are truly built for endurance! It's also great that you're enjoying the seamless and stable Bluetooth connection.

      We really appreciate you choosing Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    good hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple pair of headphones to use while doing homework and these ones were a great fit. the noise cancellation is good, i can control the bass. the battery seems to last a really long time. they’re comfortable to wear for a long period of time (hours). there’s only one thing i have to complain about and it’s that these don’t come with their own little case :(

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound, low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great overall sound system. The battery life is 50 hour long as stated. They are very comfortable and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AlejandraG!

      We are absolutely delighted to hear that you are loving the overall sound system of your WH-CH520 headphones.

      It is especially rewarding to know that the 50-hour battery life is living up to its promise, giving you days of listening without worry. We also designed these headphones to be both comfortable and easy to use, so your feedback on those points is greatly appreciated.

      Thank you again for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout pretty often and my AirPods never stay in my ears. I needed something that could withstand my high intensity workout. These are amazing, they are secure and loud. The battery life is amazing and they are extremely comfortable. I’ve fallen asleep with on several times. Once you use these AirPods will be a thing of the past.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Portability

    Rated 5 out of 5 stars

    LOVE LOVE LOVEEEE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are such a good quality headphones on top of these being a good brand, they are affordable and do what’s needed, since being a sonographer student these has helped me focus on studying while I’m either at work, school or gym. The only thing that I could say that I don’t like is that they aren’t foldable but that’s just a preference thing but other than that they are AMAZING and once you charge it up one good time the battery last pretty long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kayla,

      That's wonderful to hear! We're thrilled your WH-CH520 headphones are helping you stay focused while studying to become a sonographer. It’s fantastic that you find them to be such great quality and appreciate the long-lasting battery life—we designed them to be the perfect affordable, everyday companion. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best price for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the price for these headphones. The battery life lasts o\really long and the sound is amazing. When I go on my walks and have phone calls, everyone can hear me clearly, no issues at all. They're also comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessie, thank you so much for your fantastic review! We're very glad to hear you're enjoying the Sony - WHCH520 headphones. It's great to know the long battery life, clear call quality, and amazing sound are making a difference in your daily walks and comfort too! We truly appreciate your support and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones for the price - 35$ at the time. I use them at work. they connect easily enough and the sound quality is fine enough for what I need (i.e., work, zoom, listening to music while working, etc.). so far the battery life is really good (at this point I've had them ~3 weeks and only charged them twice. I wish their were like lights to show how much battery life there is (it talks to you "you have 70% battery life"). so its not a big deal for me but thats one thing that comes to mind. They are good if you are looking for "good".

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Sony - for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a win with Sony headphones. I bought these to use for our TV in the workout room. It was a nightmare trying to connect my airpods - taking close to 30 minutes and making me so frustrated to the point of not wanting to get on the treadmill. These Sony headphones connect automatically right when I hit the power button so I can start my workout. Great investment. Cute and comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyR! It's fantastic to hear that your Sony WH-CH520 headphones have completely eliminated the connectivity frustration you experienced with your older setup.

      The WH-CH520 headphones are designed for both convenience and quality, offering up to 50 hours of battery life so you don't have to charge them constantly.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. A solid buy for the price. good battery life too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Astrosree,
      It is truly wonderful to know that you're finding the WH-CH520 headphones to be a solid purchase!
      We really appreciate you taking the time to share your feedback about the comfort, sound quality, and battery life.

      We designed these headphones to be a convenient and powerful daily companion. For example, the long battery life means you can go for many hours without worrying about a recharge, and the Lightweight Design ensures all-day comfort, just as you mentioned.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    High Quality Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Its good enough for enjoying music and for me, really great for meetings remotely. The mic is good enough and I find these headphones to be very comfortable. Can't really beat the price and quality combination. In my opinion, these are a great deal for daily headphones. For hi end audio, other headphones would be more suitable but I've found these headphones to be not overbearing in the audio spectrum. Battery life also appears really good. Used them all day and it says it has 70% remaining. Plus I like how fast it syncs to my devices, another plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer a lot of utility allowing pairing with two devices. They hold a charge very well and are comfortable to wear as they are lightweight. Would buy again if I had too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresH!
      We are truly delighted to hear your positive feedback about the WH-CH520 headphones!
      It's great to know that you appreciate their ability to pair with two devices simultaneously, as well as their impressive battery life and lightweight design, making them comfortable for extended use.

      Thank you for choosing Sony. We look forward to serving you again in the future!
      Best regards,
      Estefany Sony_US

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