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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,567 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these primarily for the office and taking calls over the web and by cell phone and for these applications they work well. The noise cancelling does not isolate you 100% from your surroundings but reduces the noise significantly. I can still hear people talking but it is just tone not actual words. If you are listening to something then you do not hear any other conversations. The range is excellent and the charge lasts as long as advertised. These are not bass thumping headphones but they are clear and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, light and comfortable. Only draw back is the noise cancelling. Didn’t think it worked as well as Bose Quiet comfort. Also alot cheaper than Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound, long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, long lasting battery, blocks out background noise, very comfortable and flexible to store or charge. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Random clicks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great - with and without noice cancelling feature turned on. Im not sure if I’m being a little sensitive but when the noise canceling is turned on, one ear tends to have a click. They are comfortable and the battery seems to last awhile (though I haven’t used them too much considering they are still fairly new). Oh and the iPhone app is lackluster at best... mostly adding extra steps to each process. I stopped using the app the first day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any other similar products to compare these headphones with. I purchased them to use on a 5 hour flight and they did effectively cancel most of the engine and other annoying aircraft noise effectively. I used them with a tablet to watch movies and TV shows and the sound was really good. I suppose it would also be good when just used for listening to music. They are well designed and appear to be rugged while still being adjustable for a very comfortable fit. I recommend this product based upon the use I had intended it for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent set of headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these when they were half off. Had to jump on the sale. For $99.... they are completely worth it. No complaints other than the 3.5mm cable didn't have the mic on it. So if you're plugged in there's no option to use the mic. It has to be through bluetooth. Kind of a step backwards in the technology dept. but it might be for a good reason. They're comfortable and light. They are built very well and not cheap like the CH500s. I wouldn't recommend those.... but I sure would recommend these. The controls are superb and the experience is a delight. Try them out for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling headache. Very comfortable, great sound, excellent price. Fast shipping

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good - Battery life is amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but what most impresses me is the battery life. I charged it up when I first bought them and it stayed charged for MONTHS and I used them quite often. I've had them a year now and I've only charged them twice. The battery life is incredible !! Expect to charge this up and use it for weeks without the need to recharge. Is it just my pair or is this the case with every pair. Again, incredible! These connect automatically and is Ask Google is always available!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    pretty darned good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no audiophile, but i know what i like. Highs, mids, and deep bass are all there without any one overpowering the others. Unless you only want to hear the crazy overwhelming thumping of distorted bass over the rest of the audio spectrum, these just work. If you're into that type of sound, crank it on your eq., they won't disappoint. The noise cancelling works well in my home but I can't comment on any other location as I'm only using them at home. More than happy with these and would buy them again for sure. Give them a try, just might like them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my teenaged son and he thinks they are great. Quality sound and super comfortable. The charge lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good ear comfort and best battery backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over the ear headphones are ideal for anyone who uses headphones for long duration. I use headphones for most of my day and even after a year from purchase I still recharge them only once a week. Also even after using them for a year they are as good as the day I purchase them. There is no wearing out of the ear and head cushions. However, the usage of the term noise cancelling does not seem appropriate for these since the noise cancelling feature can be barely experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great set of earphones for online teaching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to use mainly for my online classes and to be able to record high quality podcast. The price was very good although I have to admit that as of this review ( 8/7/20) the price dropped 30 dollars. I originally bought them on 8/5/20 and one day later they dropped the price significantly. These are Sony headphones so you know you are getting excellent sound and quality. Do not hesitate to purchase these headphones as they do a good job at recording and the fit is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do exactly what they are supposed to do. The battery seems to last forever which is great. Sounds are very clear and bass is very pronounced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Sony headphones.The sound is great. Easy to set up bluetooth. The headphones are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is comfortable! I can wear it for hours. Bass is awesome! Battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these at a Best Buy vending machine at the airport. They were easy to set up quickly and I was able to use them on my flight. These are my first noise cancelling headphones and I am in love with them! It was the quietest flight I have ever been on. My music was so clear to hear. I would recommend these to anyone. I realize I don't have any others to compare them too, but they seem great to me. And so comfortable!! They are very soft on the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Light weight. Can be used with aux cables or Bluetooth. Excellent noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound, can bump bass with app. Couldn't justify the higher price Sony's and glad I made the decision.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll get great sound from these headphones. You can plug them in or go wireless. It's also a comfortable fit over the earls.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This noise canceling headset is pretty durable and have a long battery life. I travel a lot and have not destroyed them yet. I recently had a 7 hour over lay in Mexico City International Airport and they worked well. Please know that this particular headset needs to be paired with your Bluetooth on your phone, or they will turn off after 10 minutes. You can choose to listen to down loaded books, podcasts or music. If you prefer just quiet, a simple pairing will suffice. Other than that, enjoy them for what they are designed for.

    I would recommend this to a friend