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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,567 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, they sound excellent and are very comfortable. The noise cancelling works very well. So far the battery lasts for hours, I have them synced to my Android phone. There are two mic's, one on each side, so I am able to make and receive phone calls. I have been told that I am very clear when using them and its very clear on my end also. They are very comfortable to wear. The only thing I don't like is there is no indication that they are charging when you first plug them in. But when charging is complete, a red light is lit so you know you can unplug them. Otherwise, I would suggest considering buying these for yourself or as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these ANC Headphones for two reasons: loud airplane rides and loud snoring! These headphones do a great job at cancelling out noise so you won't crank up the volume and blow out your eardrums. I wore these headphones for over 3 hours straight and had no fatigue and they weren't uncomfortable at all. Also the battery life is excellent. I had fallen asleep with them on and forgot to turn them off all day. The following night I did it again and when I woke up on the second day I checked the battery level and the voice told me "battery level: Medium!" These headphones are an excellent value for its price point and if you can get them on sale DO NOT HESITATE!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound quality, built-in mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find that these Bluetooth headphones have a mic built in. You can use it for phone calls or video conferencing. The sound quality is clear. Bass has some punch. The highs don't feel super sharp, but it's not really a detriment. Battery life is quite respectable. I haven't pushed the limits, but I've used it for hours and the battery level hasn't dropped below 50%. The noise cancellation is good. Some people complain that it doesn't work, but it does, it's just relatively mild. It doesn't completely drown out background noise, but it reduces it significantly. It's particularly good at removing background hum from fans and such. I got this on sale and it's a good value for the price. I wouldn't pay anywhere near original retail price for it though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are comfortable to wear, great sound, I wear these when I really want to block outside noise and really hear my audiobook and music in the house or outside working. my head is standard size and they do slip a little when I am bending and really moving. I like that they can be easily seen, stops people from talking to me without my attention. I have other headphones that are behind the head and not seen under my hair.. those cause misunderstandings. I use these to study sitting in the living room while my husband watches tv next to me. really good sound. and I love love the long battery life. My teen sons keep taking mine and I had to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A great mid-range headphone setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH700N wireless noise-canceling over-the-ear headphones are very high quality, have superb sound, are easy to use, and feel great to wear. Noise-canceling on this set is pretty impressive. I have yet to try it on a plane to see how well it cuts out the drone of the engines, but at home it is very effective. You can wear these headphones comfortably for hours. I've used them for binge-watching Netflix shows, and the 'fatigue' your ears or head go through is very slow to build up. These are very comfortable headphones. The controls are very intuitive to use, and the battery life on a single charge is incredible. I would highly recommend this set of headphones to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IronTalon, we're glad that you are having a good time with our product. We always want to make SONY better. Thanks! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    A great mid-range headphone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH700N wireless noise-canceling over-the-ear headphones are very high quality, have superb sound, are easy to use, and feel great to wear. Noise-canceling on this set is pretty impressive. I have yet to try it on a plane to see how well it cuts out the drone of the engines, but at home it is very effective. You can wear these headphones comfortably for hours. I've used them for binge-watching Netflix shows, and the 'fatigue' your ears or head go through is very slow to build up. These are very comfortable headphones. The controls are very intuitive to use, and the battery life on a single charge is incredible. I would highly recommend this set of headphones to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    A little early to give a full review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars since these are not the best-in-class headphones available but... They sound good and at the sale price, I think they were a good investment. We have only used them around the house so far. Over the next few months, we will travel with these and know if they are as good as we perceive them to be now. Hopefully, we will feel the same or come back to give them 5 stars. As for sturdiness, they feel good - not as sturdy as the top of the line. As for comfort , good so far. Haven't had a chance to wear them for a long period of time but for the short periods we have worn them no one has complained. I think all but the geekiest will enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Excellent value, even compared to Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair of Bose noise cancelling headphones for over a decade. Great headphones, but I needed Bluetooth to connect to my new phone, and the conversion kit I bought for the wired Bose set doesn't last long enough. So I took a risk and got these mid-level headphones. A little warm on the ears but that's normal if you want noise cancelling. I've flown with them a couple of times, sat in a noisy house, even had them on with a noisy fan and heater vent, and I like them a lot. Great base, treble, nice phone app, all good. Just one caution - does not come with a case, so count on having to buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent when playing drums

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a set of headphones for drum practice. These are noise-cancelling and fit over my entire ear. They can work by wire or by bluetooth. Excellent noise-cancelling and a nice light weight for comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and the comfortable fit. The noise cancelling works well, especially for the price. Battery life is sustained for at least 15 hours with constant usage. The battery life is NOT drained while having a direct connection to the computer / phone via headphone input cable. Only drawback: The buttons for turn on and bluetooth connection are the same. It is different depending on how long you hold down the power button. The instructions included tell you they are the same button but DO NOT warn you that if you don't hold down the power button to connect them through bluetooth, you have to turn off the headphones again to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Pretty Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, things I noticed and wanted to compare to my AirPods... first of all, the battery life is amazing. I love how Sony provides an app where you can customize sound settings and pair it with any device. Sound is great, I don’t have complaints about that. The comfort of the over-the-ear fit is a plus, I wanted something that was comfortable whether I’m sitting at my desk or on the go. I think the only con I have is the fact that I have to use the cord it came with at my desktop in order to listen to any audio, I figured I could pair it as easily as I could on my phone and tablet. It’s all good though.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been researching noise cancelling headphones for quite awhile. It was a toss up between two (2) brands. Based on what I was looking for in the headphones - I settled on this brand and model. I wanted the over the ear style, these fit me perfectly (no problems at all), they stay in place. I wanted noise cancelling so I can enjoy my action movies without disturbing my neighbors (this works beautifully). I hooked these up to my t.v. without much of a hassle. Still loving these headphones. Wanted the blue as my first choice but they were sold out so I got the gray pair. Glad I did for the price, it was a wise decision. I am still getting used to these headphones and as of this review, I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to connect to my smart tv and to be honest i like those.sound quality is decent for the price i paid.(got it for $89 as a black friday deal) Those are comfortable enough but of you are looking for something very loud and powerfull look somewhere else. As for noise canceling i dont see much different between on and off and definitly i have seen beter but netter comes with a price increse. Like i said for 89 bucks i like em bit if i paid full price close to 200 i would probably spent more money and got better model. Up to you how much you are willing to spent. Battery life is really good.lasts for hours. Hope it helps and enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect headphones for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have been perfect for me. Received as a Christmas gift. I wanted over ear headphones because the earbuds I wear get annoying after a long time. these are perfect size for me and fit softly over my ears. I am not too concerned about the noise cancelling aspect, mainly how they sound, and they sound really good to my ears. The battery life has been amazing so far. I have never had an electronics manufacturer tell the truth about battery life before...but I got these on Christmas, charged them, used them on average 3-5 hours a day for 2 weeks and the battery has just now gone to 'medium'. They paired effortlessly to my phone as well. All in all could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned these headphones for a bit now and I have to say they are rather incredible. Most of the headphones I buy are well under $100, so I was in for a treat. Now I have to say, I am in no way an audiophile, I listen to MP3's on my phone and computer, I don't have an amplifier or anything like that. But, I must say that these things work nicely. I tend not to use noise cancelling since it actually gives me a headache, but at the same time I prefer to leave it off to extend the battery life further. What's really nice is that you really don't need an equalizer to make these sound better, their base sound signature is great. The bass is good and the mids and highs are decent too. I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a really sweet price between the sale and rewards they were a steal. Pros: light weight. Comfort. Unbelievable sound quality. Seriously, I'm in awe at the beautiful sound they produce. If you use the Sony App they're even better. Cons: The noise cancelling isn't very good. Pretty disappointed about that. They don't come with a bag or a case. These retail for $199 regularly price. They should come with, at the very least, a bag. Sony has always chinced on the things that make a good product great. Overall I'm quite pleased with these maybe one day I'll hit it big and go for their big brother...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on name brand noise cancelling headphones. Easy to pair long battery life and decent sound quality. could have little better bass response and a little more volume it won't exactly shout of your world turned all the way up. when flying there is still some of the engine noise and flight noise it doesn't completely mask it but it does bring it down to a very nice and tolerable level. I'm sure there are better but at this price point I feel like it was a very good deal. wish it would have come with a case like it's newer slightly more expensive models do or if they sold a case as an option would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The noise cancellation feature works as expected especially when in a noisy airport or plane; it's set for 35 hours of battery life and although I haven't timed my usage, I can say that I can comfortably use them in bluetooth mode for a few hours each day for about two weeks without issues. They are very comfortable and are easy to adjust if you need. I'm an audiophile and although you won't get the full experience as higher end headphones, even at the current price it's good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    GREAT HEADSET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heaset looks very cool, sturdy and comfortable. I looked at online/youtube reviews and they were right with their concerns which is not much. Only problem I have is breathing room for your ears. I only wear for short periods at a time sitting down working. If I used them w hile exercising, I worry how sweaty my ears and this headset will get. Besides that, they are comfortable, sound quality is really good. I got them on black friday deal for $99. Well worth the price. Not sure I would hunt them down for $200. Only other thing I hate is they dont work when plugged in to be charged. I had a set of Logitech that had that capability. Fortunately, 13 hour battery life is more than enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound quality okay noise canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for work travel. This is my first pair of Noise cancelling headphones. The Sound quality and battery life are fantastic. I went to China and one charge lasted for the flight there and back (~28 hours) with much to spare. They are pretty comfy but the weight of the speakers sort of pulls the band down onto my head which gets a little uncomfortable but I just reposition them and problem solved. The noise cancelling is okay but not as good as some others I’ve tried (Bose). They are also kind of difficult to travel with if you don’t have a proper case as they don’t fold or anything like that. I’d recommend these if you can grab them on sale.

    I would recommend this to a friend