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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,567 reviews
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Pair of Headphones!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the Box: -Sony WH-CH700N Headphones -USB to Micro USB Charging Cable -Headphone Cable for Wired Use Features: -Digital Sound Enhancement Engine (DSEE) -Bluetooth 4.1 interface -Rechargeable battery with quick charging -Built-in microphone -Artificial Intelligence Noise Cancelation (AINC) -Rotating Earcups First Impression: The packaging is pretty basic with only the items mentioned above in it. The headphones themselves are very lightweight! These have a very noticeable difference compared to say my Sony MDR XB950N1. Those are very comfortable but fairly heavy compared to these. BT paring is very simple or use of the NFC also works great. After seeing the blue variant of these headphones I wish I would have chosen that color instead. The blue isn’t too in your face but it is a nice change from black which still look great, just the standard issue these days. Sound Quality/Impressions: First off I have some comfort issue despite the light weight of these headphones. The headband isn’t padded enough for my head. I have no issues with the XB950N1 even though they are heavier but these need adjusted after about 1 hour of use or less due to less padding or a different material used. Moving onto the sound quality, they sound great! The bass is not as prominent as the XB’s mentioned above but they are not advertised as such. Given that fact they still put out a punchy amount which can be adjusted though the Sony Headphones Connect app. The highs and mids are very crisp with very clear playback. Overall a very balanced set of headphones. The noise cancellation is about the same as the XB’s mentioned above which I find about right. These seem to do a more refined job of the NC than anything else I have used. I find these have less white noise “hiss” than the XB’s which is nice! That can degrade the overall quality of music at lower volumes but these have little no none. The battery life seems as rated which around 35 hours of life. Taken straight out of the box I got about 5 before I started charging them. Never fell off the “medium” level that entire time. One feature I like over other headphones I have used is the “fade in” these provide when playback of media is started again. Instead of coming on at full volume it quickly fades in which is very nice when listening at louder volumes. Pros: -Colors -Features -Battery Life and Quick Charge -Sound Quality -Adjustability Via App -Lightweight Cons: -No Bag or Carrying Case -Micro USB vs USB Type-C Charging -Uncomfortable Headband Overall: These are another set of great Sony headphones! I would definitely recommend taking a look at these headphones if you are in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones with NC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I am very much satisfied with these headphones from the day I bought it. It’s having all the cool and nice features I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great set, but not for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit of the phones is good on the ear, but the noise cancelation piece is not on par to other ones I've owned (Bose, for example).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi usersony, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great value for good headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several wireless headphones in the store and found the Sony to be the best in it's price range. They fit medium to large heads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sold them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them free with a Chromebook. They're old and don't use USB C. I use the 1000XM3s and they're better. I wouldn't pay more than $50 for these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas gift for teenage son. He loves it. Battery life is awesome. Didn't cost me $100s compared to some other brands. Sony is one of my favorite brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound; lacking noise cancellation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit well; yet, the noise cancellation left much of the ambient sound present in the environment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, good quality- however, sound quality is slightly less crisp from Bose. Overall, better base quality than Bose. Give and take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Sony Wireless headphones for my brother in law. He has loved using them and they are now his main headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8yr for xmas. Easy to set up with laptop, tablet, switch. Took a long road trip and boy did they come in handy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximus, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But also not the best. Material feels flimsy and non durable. Sound is all right and noise canceling works just wish it had more substance to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use with reasonable sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first over-the-ear headphones. The bluetooth connection is easy to access but must be connected manually if using more than one bluetooth device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounded nice in the atore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded nice in the store, not on my computer. It was probably an issue with my settings, but I just didn’t want to mess with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Standard Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t bad if you want them for just around your house and its not too noisey. I ended up returning two pairs to up grade to the two higher end sets made by sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones have awesome sound quality and comfortable. The option to have a cord or go wireless is great. The wireless setup is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I have only a month with these headphones but I have to admit I really like them and for the price I got them not bad at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound take care of them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my son and he likes them the downside is that they look fragile so time will tell how long they will last on a 12 year old hands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally Sony has good products, but when it comes to a “noise canceling headset,” cost of product seems to be directly proportional to quality of noise Cancellation. The headset was sufficient in blocking background noise only with music playing. Returned the product and purchased the Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear headset ($345.99) with outstanding results :)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, FlyArmy!

      We regret that the headphones did not meet your expectations. We'll take note of your feedback and forward it to the proper team.

      Thank you for choosing Sony!

      Erin Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these!! They are great on the airplane when he travels to/from school and pretty sure he wears them around campus every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought under $100 from Best Buy makes this a great value. Could have considered a $200 to $350 alternative without corresponding increase in quality.

    I would recommend this to a friend