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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,567 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Broke after one month

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones r really good for the price but I had them break one month after song replaced tho.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the better 900N version that failed after a year or so of use and I was looking to replace it. I use these for outdoor work, mostly mowing, so didn't think it was worth going back to the top of the line model in Sony. I've been disappointed with the sound quality on these and the build quality is noticeably lesser than the 900N as well. They are also less comfortable for wearing more than an hour or so.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    husband loves these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses the headphones all day, everyday. He uses them to watch tv late at night, and prefers the to Airpods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for everyday use, only reason I’m not giving five stars is because the noise cancellation is pretty weak. Other than that, great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dude, We appreciate your time sharing this feedback. The noise canceling effect may vary depending on how you wear the unit. You can check the reference guide for more details: https://docs.sony.com/release//Ref_4729820131.pdf
      Regards, -Jay Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for about a month now and use them frequently for travel. These are a great alternative to the $350 wh1000’s or Bose QC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones they’re make the best Product out there I love them I got three different Sony headphones they still my favorite brand .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on a Black Friday sale for a good price. Sound is good, but there are better quality headphones out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about it so far is that it can't connect to 2 different devices at the same time. My Bose sports can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my dad on a deep discount, probably should have grabbed a pair for myself as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are easy to set up and have a good quality sound. Very comparable to Beats but less than half the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eager to try the head phones since they were wireless and you cannot beat the review and the price. I'm glad that I bought one for my best friend too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my wife. She absolutely loves them. The built in mic allows here to receive calls while she is on the treadmill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I use it for many different things phone television and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was part of a promotional deal, so didn't "need" it but the whole family has found it a value. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN MY OPINION, THIS IS THE BEST HEAD PHONES FOR THE MONEY. VERY WELL MADE AND BEST PERFORMANCE FOR THE MONEY, FOR MY NEEDS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound quality is good , noise cancelling not so m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the headset prior to a long flight. Sound quality is good, noise canceling not so much.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andy,

      I am glad that you like the sound quality of the headphones. However, we are sorry if the noise canceling did not meet your expectations. The noise-canceling effect may not be pronounced in a very quiet environment, or some noise may be heard. Please refer to the Help Guide below for more details about noise-canceling. We can follow some recommendations on the Help Guide to help us isolate these issues.

      https://helpguide.sony.net/mdr/whch700n/v1/en/index.html

      If this does not help, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is not total noise cancelling. Can still hear a little when the headphone is on. It is still for the first noise cancelling headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WHCH 700 have decent sound quality and decent noise reduction for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    my ears sweat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are good noise cancelling headphones but i cannot stand that they make my ears sweat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-CH700N

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones - Black is a must buy

    I would recommend this to a friend