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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,567 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good over the ear headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have exceptional quality. Sometimes my kids just want regular ear buds, but these work great when they don’t. Especially if they are doing something ina room filled with other people. It really does cancel out the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Sony headphones for my boyfriend, and he loves them. They are super clear and they sound awesome! The are wireless and we haven’t had any connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound,but I can still hear enough outside .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones.I listen to a lot of classical music and really get the wide range of quiet to high brass and percussion with these headphones. I can hear enough outside noise to be able to respond to an emergency or something important.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I tried out several pairs of noise canceling headphones recently. These were less expensive than many that we tried, yet the sound quality was just as great, and the noice cancelling works well! Great purchase at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good product with this price. As specified you will get 20 hours of battery life without problem & Bluetooth connectivity is also good. I would recommend this to anyone who is not willing to spend too much money on the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do the job, they cancel a continuous noise but fo not cancel speech or random sounds. I do not think they are supposed to. The music sounds are very good. Over all I think they are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great on planes, around the house and anywhere else you require private listening. Whether listening to a book or music, i have zero complaints and the price (black friday) made it all the more of a win.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted a pair of noise canceling headphones for a long time but the prices were prohibitive. I found these on sale at Best Buy for $100 and just couldn’t resist. I’ve had them since Christmas and haven’t had to charge the battery yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the headphones for my wife who has trouble understanding some of the dialogue in tv shows. Now I can keep the volume down on the soundbar while she can control the volume on the headphones so we can both enjoy the show.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality, cheap price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphone that were purchased during Black Friday and I couldn't be more happier with the choice I made. The noise cancellation, to the sound quality are comparable to the high end headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great set of headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of headphones for the wireless, noise cancelling, and over-the-ear features. At times I think the noise cancelling feature could be better. But for the price, I am very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was deciding between Bose and this (obviously more reasonably priced) Sony option. Love these. Have compared to my friend's Bose headphones and think the difference is negligible unless you are an extreme audiophile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for listening to music through Blue Tooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for listening to TV but would need a blue tooth receiver to accomplish this. So I gave them to my husband to use with his phone to listen to music through his blue tooth and he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work construction and love these. Blocks out a lot of noise and the quality of sound is amazing. Plus no one try's to talk and annoy me anymore when I'm wearing these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not what I expected, but not horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The for around the ears is decent. The audio sounded good, but the noise cancellation feature didn't seem to make a difference. Overall not as emersive as say the Bose version of this, but this was 1/3 the cost

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good purchase experience, but will be returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been reading reviews on these and indications were that these were a great mid-level headphone. Tested them in store on the Sony display and they sounded very good. Found a cheaper price online and the store staff happily matched that price for us. Unfortunately got them home and found that while the sound quality is very good, the noise cancelling feature to be essentially non-existent. In comparison to another Sony headphone, a Skull Candy and a generic brand we purchased online, the noise cancelling on this really made no change to the level of ambient sound. So we'll be returning these and looking for another option, but fortunately the Best Buy return policy will allow us to find the right ones for us.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, We value your opinion and we would like to apologize if our product did not meet your expectations. Rest assured that your feedback will not be unseen and will forward this to a relevant department. Sincerely, Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my child for Christmas so he can watch his videos without everyone else having to hear them. 2 months later and so far so good. I’ve used them a few times and love them. Very happy with the purchase and a name I trust

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at Best Buy sale price thinking they could always be found at that price (cynic in me), And was a bit low in my expectations on their performance. Pleasantly surprised on both points. They are a good value and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return it, because it didn't fit properly. I have a weird shaped head and it is very difficult to find head sets that fit. The sound quality was very clear and, with a normal head shape, it would have been a great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for all around lissening plesure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I, we use these to watch TV movies to get the best of every bit of dialog and to get the best from each note when used for music. I have only good things to say about this product and would be buyers will not be disappointed.

    I would recommend this to a friend