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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4567 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, battery life, and price of the WH-CH700N Wireless Noise Cancelling Over-the-Ear Headphones. They appreciate the excellent sound quality, comfortable fit, long battery life, and affordable price point. However, some customers have expressed concerns about the bass, volume, lack of accessories, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,567 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent buy, Shuts the World off

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, the noise cancelling bit might be too good for this price point. It does really shut out the world. The sound quality is good aa well. Affordable, no real reason to splash cash on supposedly other premium quality units - just an upsell. Wonderful unit, good price, does the business...good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good Heaphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks sound off when you want it to, good bass, overall good pair of headphones won’t be upset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product. It is very comfortable and does cancel the outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and the battery last long time. Noise cancelling is good but is not totally.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, We appreciate your time sharing this feedback. We're always looking to make Sony better. Thank you for choosing Sony.
      Regards,
      -Jay
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good deal when on Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup-decent battery life-sound is clear but not very loud-range is good for apartment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable with good sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones. I play games and edit videos and these are good for what I use them for. The left speaker is not far enough back for my ear so it will rub against it which is uncomfortable but this will be different for everybody’s ears. I use these wired so I can’t say anything about the Bluetooth. It was nice to have the firmware on the headphones updated when they arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their comfort and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound and noise canceling work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound and noise canceling are great. Light and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    They were for my daughter and she loves them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and my daughter loves how comfortable they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. noise canceling is terrific. very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is so clear and it’s so comfy that the headphones are wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Decent for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good price. Only negative is that it is hard to see where the on/off button is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this set for a month. The ear cuff fell off while I was walking through an airport. I had tethered it to my backpack. Yes, the ear cuff just fell off, and I did not notice until I was through security. Called Sony to see how I could buy a replacement cuff. They referred me to their parts partner (Sony doesn't sell parts directly) After a month's worth of calls between Sony and their parts partner, everyone agreed that there is NO WAY TO GET A REPLACEMENT EAR PAD. SONY offered to sell me a replacement at a discount. Seriously? I cannot buy a $5 replacement pad for a $150+ headset? I will not buy SONY again. As a side note, I travelled with my Boze headset for 6 years and it did not suffer at all from the "abuse" of walking through an airport. SAVE YOUR MONEY!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dlow, Thank you for your feedback on your experience with your headphones. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. -Erin sony_US

  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    Functional with a flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, the bass on headphones are punchy when tuned correctly through the phone software. The only real flaw to this is if you plan to have Noise Canceling while plugged into a PC or Phone. There's a hissing sound when the headphones are actually turned on that you cannot get rid of when plugged into a device. I'm going to return these more than likely due to this, as I thought the noise cancelling would work for my home PC however this device is only made for phone users. After doing research, this is a common problem with a lot of these Sony noise canceling headphones so I recommend not to get any for a plug-in device until they fix this hissing sound. Note: Plugged in, not turned on = no hiss sound Plugged in, turned on. noise cancelling off = hissing sound Plugged in, turned on, noise cancelling on = same hissing sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son and he loves them! Comfortable and cancels noises.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with high quality sound. Fits comfortably over the head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very fine sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones with sharp, pristine sound quality. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great wireless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and very comfy! Typical great Sony quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, funtimes5!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Bluetooth Headphones for late nite listening

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to watch TV late at night. The noise canceling works great it removes the sounds from cooling fans and from my furnace and makes the listening experience much much better than regular headphones. I use this with a generic bluetooth transmitter from a headphone jack on a home audio receiver. Works GREAT!

    I would recommend this to a friend
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