Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good Headphone for the $$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good quality headphone, above average sound for a very good price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeremy22801,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Sony wireless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price and compact enough to use for traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Championtheory,
Thank you for sharing your wonderful experience with the WH-CH710N headphones. This is really great use for travelling and we're glad that you like the quality and reasonable of the hedaphones. This offers noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy for me. The quality of the sound was supper.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi demon,
Awesome! We're glad that you like the overall quality and performance of the WH-CH710N.These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Cheap build quality and the sound is even worse.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very dissatisfied with these headphones. If you’re into heavy bass when listening to music, these headphones perform ok. For the price that they cost, these headphones should sound way better than they do. The audio is terrible when listening to anything that has a speaking voice. You can barely hear the treble when listening to music. I’ve had a pair of $25 headphones that sounded better than this. They also got terribly on my head and ears. They are way too big and my head is not small. Honestly, this was a waste of money.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TiffenyC,
Thank you for sharing your experience with us. We're sorry to hear we were not able to meet your expectations with the sound quality and comfortable fit of the WHCH710N. You may try some steps on this link that may help improve the quality of sound on the unit: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Adjusting the length of the headband and earpads properly for a stable fit and reduce discomforts while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
If you need additional support, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
Not what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They seemed like nice headphones when I connected them to my phone. But I don't think they had microphone capabilities with a laptop, which was half the reason I was buying them. So I returned them, but they would probably be great if you just wanted them for music or calls on a phone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Courtney,
Thank you for purchasing the WH-CH710N. We regret to hear that headphones did not meet your expectation and unit was returned. We value your feedback as it helps to improve the quality of our product and services. We hope that you will shop Sony again in the future. Thank you for purchasing Sony!
Regards,
Kris
Nice but no mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the headphones but was disappointed it didn't have a mic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mateo1699,
Thank you for purchasing the WH-CH710N. While we're glad to hear that you like the headphones, we regret to hear about your disappointment. We'd like to help and make this a better experience. The Microphone is available on the left side of the headphones which picks up the sound of your voice (when talking on the phone) and noise (when using the noise canceling function).
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Average sound and quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice sound nothing special but nice for an inexpensive pair of headphones does not really feel like they are built very well
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi horseman, Thanks for the review and for the feedback. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. -Craig
- Pros mentioned:Sound quality
Don’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Not really noise canceling and Cheap quality material. Headphones fell apart in 3 months of use at gym.
No, I would not recommend this to a friend Extreme difficulty in connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth connectivity is a huge problem when it comes to pairing it with laptop. Very often goes blank and couldn’t hear anything. Have to always switch off and on during conversation
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great price! Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clear. Blocks out sound ‘ I would recommend to everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daisygirl,
Thank you for such a great review and recommendation! We are glad to hear you are enjoying great sound and noise canceling feature of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just awesome headphones. Nothing bad at all to say about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi B0rnbad,
Awesome! We're glad that you are enjoying your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Noise canceling earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very comfortable earphones, the sound quality is pretty good my only complaint would be the noise canceling it's not as good as Summer of the other higher end noise canceling earphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGCREID,
We're glad that you like the comfort and sound quality of the headphones. We understand your need for a great noise canceling function. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Adjusting the headset into a comfortable position may also help improve your experience.
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WHCH710N.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones with great sounds. Perfect for school or work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Powerbank,
Very nice! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thete ate very good quality headphones and have good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good,
Perfect! We're glad that you are enjoying the excellent quality and sound of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Sound quality not worth the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew within just a few minutes of trying these out that I'd be returning them. While the sound quality isn't objectively terrible, it's definitely not nearly as good as other headphones I've used, one of which is, ironically, another pair of Sony over the ear noise cancelling headphones. There are other features of this that I wasn't particularly fond of, such as the long charging time and insanely short charging cable that came in the box, but none of that matters as much as the sound quality. That's arguably the most important part of any pair of headphones, and it's sad to see that something premium like this just doesn't measure up
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi phillies3454,
Thank you for taking the time to write this review. We're sorry to hear we were able to meet your expectations with the sound quality, features, and supplied headphones cable and WHCH710N headphones had to be returned. We have troubleshooting steps that may help fix if the sound quality on the unit is low. We greatly appreciate your feedback and thank you for purchasing Sony. - Kris
- Pros mentioned:Price
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones and were an unbelievable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottBB,
Thank you for the 5-star rating! We're glad that your investment with the headphones is worth it. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
awesome noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product! the noise cancelling feature is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi juliog,
Perfect! We're thrilled to hear that you are enjoying your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound good and block out outside sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Just, we're glad you like the sound quality and the noise canceling feature of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
Sony brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item itself is a great option. I use it for gym, so it can get a little bulky from time time, especially when on the bench, At home or just for fun - these are great. I do wish the sound was a little stronger, but that is minor note. All-in-all great set for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernie, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice itttt sound is amazinggggggggggggggggggggggggg
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loveit,
Perfect! We appreciate to know that you love your new WH-CH710N noise canceling headphones. The WH-CH710Nheadphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris