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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,943 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought them since I had gift cards and rewards. Overall they sound good but feel simple. They don’t fold or have a bag to put them away. Not worth 200 but are worth the amount I did pay for them. Also don’t connect to the ps4 which sucks.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ohhshotz, thank you so much for the 4-star review. While we are glad you are overall satisfied with the sound quality of our WHCH710N, we are sorry if the design of these headphones did not live up to your expectations. We appreciate your input, and we will surely take note of it as we always strive to make this a better experience.

      The WHCH710N is designed for audio devices like music players and smartphones and not intended for PlayStation4. However, we do have headphones that are specifically designed for PlayStation. For more information, please visit our support website sony.com.

      The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.

      Thank you so much for purchasing our WH-CH710N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound, nice design and reasonable price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones,

      We are happy that you love it! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Some good and some significant bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, sound ok, noise cancelling works but haven't tried around LOUD NOISES! Head phone jack cable doesn't fit very well and may not go in all the way because the plastic around the jack on the headphones wasn't designed to handle the size of the cable collar.Cable length is almost worthless without buying an extension. Wireless works but on a plane, the reason I bought them. Well...On sale for $100 I guess another 10-20 isn't that bad but still....WHY WHY WHY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlieB,

      Thank you for the feedback. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Quite clear. Comfortable on the ears. Definitely a good value for the price. Very good battery life as well. Yes, I am satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FoBa,
      Amazing! Thank you for a great review. We're delighted to hear that you like the great sound, comfortable fit, good price value and battery life of your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really good headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones since I am a fan of Sony headphones in particular and this did not disappoint. Pros: good battery life. Folds sideways which makes it easier to carry. Effective noise cancellation and built in mic. Amazing sound quality. Has a headphone jack which can come in handy at times. Easy to pair up to my phone. Cons: Comfortable to wear for short periods of time. Even though these are around the ear and quite comfy, I find myself readjusting them quite often. I have only had it for a few weeks, so can't speak to durability yet. Overall i would definitely recommend this to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sbrg,
      Thank you for sharing your experience with us. We're glad to hear you are enjoying the long battery life, portability, easy connection, and amazing sound quality with your new headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for the recommendation and for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great help

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noice canceling headphones. Also helped my mom with the air pressure affecting her ears at high altitudes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Voice isolation headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good use for listening to music and talking casually on personal calls. I personally purchased them looking for voice cancellation and was advised these would work, these are definitely not for that. So overall I love them but just hate I can't use them for work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meka, We're glad that you are having an enjoyable listening experience with your new headphones. Your feedback is greatly appreciated. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good starter wireless headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wireless starter headset. Especially for people who aren’t audiophiles, kids, etc. let them try it out and if they’re committed to wanting more and will take care of the equipment, then step up into something on the higher end.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baker, Excellent! We are happy to hear that you are enjoying your new headphones. These are perfect for starters indeed. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are practical as well as great options. The most important of these options are the noise cancelling options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise-cancelling, easy connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason my old Beats stopped connection via Bluetooth to my computer. So I was a little concerned that the Bluetooth wouldn't connect easily, but it's very easy and super responsive to switching from one device to another. The noise-cancelling is very good. I have lots of street noise outside my windows, and these eliminate almost all of it. My only mild complaint is that the cushion in the ear pads could have been thicker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheeEmCee, Thank you for this awesome review! We're glad to hear you like the easy Bluetooth pairing and excellent noise cancelling feature of these headphones. We appreciate your feedback about the ear pads. We take into consideration all feedback to improve the performance and quality of our products. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headsets!!! The noise cancelling works well! I can play music and watch my favorite movies! I definitely buy for my family as a gift! You should try this!! So perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while on sale. Actually bought two sets for just less than normal price of one. Easy to use and sounds great. Also like that thet fold flat for storage. Bought a case for each set off Amazon that was specifically made for this model of Sony Headsets. They fit like a glove.....perfect in the cases.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headsets,
      Awesome! We are glad that you like the great deals that comes with the WH-CH710N noise canceling headphones. Great to know that you are enjoying the ease of use and great sound of your new soundbar. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphone value!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a Christmas gift for a friend. She seems to love them as I see her constantly using them for listening to movies, listening to music, and also for helping to get to sleep (noise cancellation). I got a great deal on these from a Best Buy sale. Sony makes a solid product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TXLONGHORN, This is a great Christmas gift idea! We're very happy to hear that your friend loves her new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there amazing had them for a couple months now and still work they have good sound quality and the noise canceling is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly! Our family room and living room are back to back so the TVs share the wall space. I can wear these headphones and they block out the sound from my husband’s tv and he can’t hear mine. They fit comfortably and I have a small head so I am happy they fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewSamsungTV, Awesome! We're glad that the headphones fit perfectly. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the i pods so this product has been a great replacement. It's very clear to both the person talking as well as the person you are talking to. I never have a complaint that it's not clear. I lost my first one so this is my second. Also great to use with my Samsung tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dj29464,
      Perfect! We're glad that you like our headphones better when comparing other brands in the market. Nice to know tat it suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for sharing this amazing feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not fit for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give this a 5 stars due to the fact that the actual inner base touches my ears. It feels uncomfortable. That could be only for me. Maybe my head and ears doesn't fit.this headphones. I have Logitech and Skullcandy headphone and they are comfortable to me. I think the earcups are not too deep. I also have a small ears soni think its not my ears. I might fit you well but for me is a.no go. I will be returning back and waiting for my Wyze headphones. The sound donis great and easy to connect to my TV for watching at night.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xbox,
      Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. We regret to hear that the size did not meet your expectation. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. We regret to know that the unit had to be returned. We hope you will consider Sony again in a future purchase. Thank you for sharing your feedback as it helps us improve our future products. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH710N

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It's Sony. Exactly what you can expect from Sony. I got it for the Mrs for her early CHRISTmas gift and she loves it. She connect it to the Smart TV, Cell Phone, Laptop, Music devices. Good clear clean audio and she can answer her cell phone with it. I Got it at an extremely great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechHandyMan,
      Wow! Thank you for a remarkable review. This is a nice gift and I'm glad that your wife love it. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best bang for you buck!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great value for the money. They are comfortable to wear for extended periods of time, battery life is superb 6+ hours of play time, and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamLewis,
      Thank you for an amazing review! We are glad that WH-CH710N noise canceling headphones is worth it. Great to hear that you like the comfortable fit, battery life and sound quality of the headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great audio, slight discomfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and build quality for the price. Some issues are that it is a little tight with glasses on and the padding isn't very deep so the speakers' hard surface is in contact with your ears making it slightly uncomfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Averageuser,
      Thank you for sharing your experience with the WH-CH710N. We're glad that you like the great sound quality, build and reasonable price of your new headphones. We regret that you are having slight discomforts with the unit. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. We appreciate your feedback as it helps to improve the quality of products and services. Thank you for choosing Sony! - Kris Sony_US