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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,943 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, these headphones deliver awesome sound and good noise cancellation. I bought this item as a secret Santa gift for my friend's wife. She reports that the sound quality and the noise cancellation is perfect for use around the house; even when a fussy teething kid is being fussy at nap time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomelessTadpole,
      Thank you for an amazing review. This is a nice Christmas present and we're glad that your friend's wife loves her new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones. Hold the charge for really long time. Comfortable fit. Really happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricG,
      Terrific! We truly appreciate your satisfaction with the amazing sound quality, noise canceling features and comfortable fit of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No frills, no flashy packaging solid NC headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat disappointed with the cheaper plastic housing as compared to the WH-CH700s that I have for myself, but if you can get over the aesthetic, then they are fine headphones with noise cancellation for the price. The sound is just as good as the WH-CH700s, and these are currently on sale. Can't beat the price if these are on sale for less than $100. Bass is more than adequate, the highs provide great clarity and detail, especially compared to Airpod Pros. As long as you don't mind over the ear headphones, these work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul,

      Thank you for purchasing the WH-CH710N.While we're glad that you like the sound quality and noise canceling feature of the WH-CH710N noise canceling headphones, we regret to hear that we were not able to meet your expectation with its design and material. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. Thank you for sharing your feedback as it helps us improve our future products.

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value & features for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good value & features for the price. Sound quality is very good considering the price and is very good for listening to TV programs and music. An true music audiophile should invest a little more money for better fidelity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,
      Thank you for such a great review! We're glad your investment with the headphones is worth it. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2021 Best Buy Sony Wireless HeadPhones Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2021 Excellent, Investment on my upgrade with 2pairs of Sony Wireless HeadPhones Black, With Great Sound & Quality > For My New 2021 Mac Pro Or Cell To Listen To My Favorite Playlist WOW! Thank You For Great Service and Product Choice Appreciated. 2021 Best Buy I Recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2021VintageSealed,
      Thank you so much for taking your time to write this review. Your kind words encourage us greatly. We're glad you are happy with your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product- good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these exclusively for watching TV early in the morning and they are great. The noise cancelation completely blocks the noise from the heater so I no longer need to adjust the volume to compensate. For those who complain that there's no carrying case it comes in a great box, try using that!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RCinOC,
      Awesome! Thank you for an amazing review. We are glad to hear that your new WH-CH710N noise canceling headphones suits your needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Your feedback is well appreciated. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son and he loves them! They’re way better and of higher quality than the Beats we bought for him last year - those ended up breaking in less than a year but Apple wouldn’t honor their warranty. This is our third set of Sony earphones/speakers, I think we’ll continue to use Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate,

      Thank you for trusting Sony and we are glad you're happy with the amazing sound quality of the headphones. The WH-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I have difficulty understanding the tv, but I can understand most dialogue with the headphones. My only issue is that the charging cord is very short

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones,
      Thank you for sharing your experience with your new headphones. We're glad that its your needs and expectations. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your feedback regarding the length of the charging cord. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good sounds, good value.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. It's lightweight and easy to lug around. I love the color I got, which was the gray one. It sounds good. The noise canceling works well for me. When switching to ambient sounds, I can really hear my surroundings. I got this when it was on sale, so it's great for what I paid for it. The only thing I'm not sold on is how cheap the plastic feels. It feels like one of those $30 headphones you can buy at a bargain place. BUT! The metal frame on the headband is very sturdy and it's not too tight for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mack,

      We're very grateful for this feedback! We're also thrilled to hear you're enjoying the great sound quality, noise canceling feature, ease of use, and you appreciate the gray color. We’ve also taken note of your feedback about the built quality, it helps us improve our future products.

      The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome black friday deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome black friday deal. I got this for a friend of mine. He uses it daily now. A very good choice for Work from home folks. He only ises it for work calls , and has no problems so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HelloWorld,
      Awesome! We're really glad we were able to give you a great deal. Nice to know your friend's enjoyable experience with his new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best mid-priced noise cancelling headphones out th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, stable sound performance, two levels of noise cancelling (or none) makes it a flexible solution. Mid-priced and the sound is very good, covers the sound spectrum without a tin like sound and doesn't burry me in too much bass. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mcapistrant,
      Thank you for the positive feedback and recommendation! We're glad to know you are enjoying the excellent clear sound and noise canceling with your new headphones. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter. She has been using them daily for over 9 months and loves them. She’s had other “higher end” brand headphones and says these are much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-ch710N Wireless Noise Ear Headphones bla

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are in good quality. I would recommend these to anyone. They may be costly, but it is worth the price. If you are looking for a good pair of headphones, try these. Sony always have great products, including these headphones. These headphones are better for your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones, Excellent! We're glad that you like the quality of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset noise cancellation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Got it for my job purpose, and it’s great . Not anymore surround noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No noise, clear music

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They keep out unwanted background noise. I wear these while on my riding mower. They block the engine sound and give me great music to listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Head Phones are a Deal!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted good headphones that wouldn't kill me with the price. These head phones have the quality needed for mixing music on the computer with a very low price. Great phones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality was good. It takes a little time getting used to what the buttons are for. The power button is a little cumbersome to get used to. There is a little delay in the sound in my case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Choice,
      Thank you for sharing your experience with us. While we are glad you like the quality of your new headphones, we're sorry to hear your difficulties on the actual buttons and the delay issues on the unit. Allow us to help make this a better experience. Please refer to this link below about location and function of parts of the unit: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752814.html

      The audio playback on this unit may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games. You may find this link helpful to troubleshoot sound issues with the headphones: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752755.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable Quality Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an affordable Sony brand headphones. It features noise cancellation. It has 3 settings. It has wireless connectivity abilities via Bluetooth. The quality of sound is pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoldLeader,
      Awesome! We're happy to hear we were able to give you a great deal. Nice to know you are enjoying the incredible sound, easy Bluetooth connectivity and noise canceling features of the headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    rgb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sounds clear and crystal sound.specially the bass and comfortable to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glenn357,
      Awesome! We're glad to hear you like the clear sound, bass and comfortable fit with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 9 year old boys headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this as he now can hear his mobile device with out him telling us that the music. Is too loud in car

    I would recommend this to a friend