Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Recommended for everyday use.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional but not to be compared with high headphones for orchestral or jazz music. Very good for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Wireless Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. When I turn them on, I receive a notice on my Samsung TV that asks if I want to use them versus the speakers. Fit comfortably and sound quality is great. Also the noise cancelling feature lets you focus on the movie rather than distracting sounds around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatMovies, Thanks for the positive feedback! We're really thrilled to hear you're having a wonderful listening experience with our WH-CH710N Wireless Noise Cancelling Headphones. Good to know it works great with your setup and you're enjoying the noise cancelling feature as well. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
2nd set of these head phones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful head phones, I had a set gifted to me and liked these so much, I bought a set for my son when they went on sale ahead of a plane ride we are taking. the sound is good, the set up is easy and they do a good job with noise cancellation, but have the option to switch off if you want
I would recommend this to a friend Worth what I paid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the top line model but it works well. I bought it on sale and it has the basics down pat. The only thing I miss from the model one step above this one is the tap on the ear to adjust volume and skip or repeat a song. This model requires you to push the button on the side once to pause, twice to skip, and three times to repeat. It's a small button and a bit tricky. It's not as convenient, but if you don't want to pay for the ease of use, this is a good pair of over ear headphones.
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Heavy, but a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them...Sound quality us good, and battery charge lasts a long time. It's a bit heavy on my ears, but they are good headphones overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 082605,
Thank you for sharing your experience with us. While we are glad you like the great sound and long battery life of the headphones, we're sorry to hear the discomforts that you are having while wearing the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We greatly appreciate your feedback and thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Quality Sony Noise-Cancelling Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this noise cancelling headphone when it was on sale at a great price. The Bluetooth connectivity works great and can reach all the way to the other side of the house and outside. The sound quality and noise-cancelling effect work really well. I am happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nintor, Thank you for the positive feedback! We are glad you're happy with the amazing sound quality and noise-canceling of the headphones. The WH-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome headphones. The noise canceling capabilities are good and the sound is great!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Okay pair of headphones, some issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay. Noice-cancelling is good and they're comfortable but I have issues with turning on and off the headphones and maintaining connectivity.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RuralAsianBuyer,
Thank you for sharing your experience with us. While we are glad you like the noise canceling features and comfortable fit with your headphones, we're sorry to hear the issues that you are experiencing. If you having problem in turning ON the unit, please make sure that the headphones is fully charged. To turn ON/OFF the unit, press and hold the (power) button for about 2 seconds until the indicator (blue) turns ON/OFF.
For Bluetooth connection issues, you may find this link helpful:
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752755.html
Resetting the headphones may also help to resolve issues on the unit. For reference:
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. These headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. If you want to escape the world around you from time to time the noise cancellation works wonders. Just pick some relaxing music and float away,
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After testing several sets of headphones, I bought these for my son, who likes to practice drumming along with music. It's not quite as good as the $200 and up headphones, but the audio is extremely clean. My boy is very happy with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigPaulieFL,
Awesome! That's really thoughtful of you on getting your son a brand new headphones and nice to know he is enjoying it for his drumming practices. The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and the noise-cancelling feature is a must-have for working in busy cafes/coffeeshops or outdoors.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Start the music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. Sound quality is great. Lightest over the ear headset I’ve ever owned. Very comfortable. Sometimes I forget that I’m wearing them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happyguy,
Thank you for an amazing review! We truly appreciate you are enjoying the amazing sound, lightweight, and comfort fit with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones/Great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has always made nice headphones for years. The sound is clear & sharp. This headset is no exception. Got a great price from Best Buy. My budget would have been for something a bit less expensive but thanks to Best Buy having them on sale I got this one & love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancycat116,
Amazing! We always strive to deliver the best quality to our products and we're glad that you are enjoying them. Great to hear that you like the great deals that came with the unit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
surprisingly good and it was a great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.actually got these for my nephew to use as he is always complaining about my mother singing around him. -- needless to say we still have them because he can hear whatever it is he is doing and can now block out the sounds of my mother.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi noahjm,
Thank you for sharing your experience with us. That's very thoughtful of your on getting your nephew a brand new headphones. Nice to hear that it suits his needs especially with its amazing noise canceling features. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are great quality and can have them on for hours without them getting uncomfortable. The sound quality is deep and rich and base is good. The build quality is very good this is second pair of the same headphones and I have had the first one for over 4 years and have not had any issues this pair I got my wife. I would recommend these headphones to anyone that likes good sounding and comfortable headphones with just the best noise canceling system that is customizable using the Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimjamslam, Thanks for the 5-star review of your headphones! We're very happy to hear you love how they feel exceptionally comfortable for long periods of time. Glad to know you are enjoying the incredible audio quality and great noise canceling function. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for sharing this amazing feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Headband cracked in less than 3 months.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for work and the audio quality has actually been quite good. unfortunately the headband portion of the headphones began to crack from normal wear. the plastic is not very strong and doesn't have enough give to stretch over a head. Today a piece of the plastic broke off. I haven't even had them 3 month. I tried contacting Sony support, but they said that this kind of damage isn't covered by the warranty. So now I'm stuck. Hopefully the cracks wont get bigger.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AaronD,
Thank you for sharing your experience with the WH-CH710N headphones. While we are glad you like the audio quality of the headphones, its unfortunate that there is a crack portion on the headband portion of the unit. Unfortunately, the limited warranty of your headphones does not cover any kind of accidental or physical damage.
We value your feedback and should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter over beats... I was skeptical at first but she enjoys the Sony headphones more than my beats which makes my pocket happy
I would recommend this to a friend - Pros mentioned:Sound quality
Have never let me down
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these things everyday. The noise canceling is pretty good. I wear them to the gym and clening in the house very goos volume and super easy to connect to.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound with ok ambient sound suppression. The earphones fit my large head comfortably. Holds a charge for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CordCutter,
Awesome! We're glad to know that you like the ambient sound and comfort of the WH-CH710 Headphones. We're glad to know that you like your new headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality, Weight
Headphone satisfaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price ! Very good sound, comfortable, light and cancels out noise around you. Live the grey color too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Niecy,
Awesome! We're glad to know we were able to give you a great deal. Nice to hear you are enjoying the incredible sound quality, comfortable fit, color, and noise canceling features with your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris