Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is very good and the noise cancellation on this thing is ridiculous. It is compared to my airpods and for the price, this is totally worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelprz,
Wow! We're glad we were able to give you a great deal. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great N/C Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a really great option for Noise Cancelling head phones compared to Bose. They really come in handy on airplanes as hours on a plane can sometimes be like attending a rock concert leaving your ears fatigued after the flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shongo2020,
Awesome! Thank you for such a great review. We're glad to know that you like your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality, Weight
nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light weight good sound and comfortable to wear i recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Great! We're glad that you like the sound quality and comfort. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
defiantly would buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Would put them head to head with beats for 1/2 the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Nice value headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. He loves the noise cancellation and the sound this puts out.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and great sound. Easy to connect to devices and charge last 2 days with 14 hour use each day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turkf26,
Thank you for such a great review! We're glad to hear you are enjoying the comfortable fit, great sound, easy connection and long battery life with your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing they have 3 different settings full noise canceling just ambint sound or just normal working headphones crystsl clear sound as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Shad, We are happy that you like the sound quality and noise canceling feature of your Sony headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life
Money for value!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: VERY GOOD battery life (10/10). Easy to use! (10/10) Cons: Durability 3/10 | Sound Quality (5/10) *you get what you paid for* | Comfortability: 5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evo3,
Thank you for your feedback. While we're glad to hear you like the long battery life and ease of use, we sorry to hear the issues that you are having with the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. For sound quality issues, you may try to isolate the issue by following the steps on this link: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far these ear phones have been wonderful. I went cheap first and it didn’t work out. While these aren’t the most expensive, it is a Sony product. I have always had pretty good luck with Sony stereo components and TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello snak, We are glad to hear about your great experience with your Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for the price range. If you ar first time buyer of noise cancelling head phones. You will love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raju,
Thank you for such a great review and recommendation! We're glad we were able to give you a great deal. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Nothing special though. Just the normal quality that you would expect from Sony. Got them on sale which was nice, which added to the value of this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jglick327,
Thank you for sharing your experience. We value your feedback as it helps to improve the quality of our products and services. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
If you need help, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Battery life is amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! The battery life is amazing! They are comfortable and the sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leya,
Awesome! We're glad you love your WHCH710N headphones especially the long battery life, comfortable fit and great sound quality. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Best in the price range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have similar price headsets and this is by far the best one. The buttons are a bit complicated to use without looking at them. Great quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maximiliano,
Perfect! We're happy to hear that your investment with headphone is worth it. We're glad to know that you've noticed the difference when comparing our headphones. We always strive to deliver the best in our products. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Some good headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones a good bit. They have pretty good sound quality and are generally comfortable. It took a bit of time to get used to them though. I am not sure if it is my head or the headphones, but I had a hard time finding a size setting that seemed to fit well without pushing on one of my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenK,
Thank you for your time writing this review. We're glad you like the great sound quality of the WHCH710N. We're sorry to hear your difficulties in finding the right size setting for comfortable fit. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these noise-cancelling, wireless Sony headphones. Got them on a great sale at Best Buy, Reno, and use them all the time at home and for traveling. Directions are easy to understand and the audio is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cindy,
Perfect! We're thrilled to hear how you love and enjoying the amazing sound quality of your new headphones. Great to know that its suits your needs. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Some of the best I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great! My son and I game together, and these work perfectly for communication - he can hear me clearly. I also love to listen to my music (and they don't have a tinny sound to them). Great item!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi msaonika, We are truly glad that you like the sound quality of your headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Silence away the cacophony !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my listening preferences. Keeps me comfortably cocooned in my musical choices all the while simultaneously silencing the relentless cacophony that surrounds us daily. Just perfect !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pipo,
Thank you for the 5-star rating and we are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Battery life, Sound quality
Bluetooth connectivity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphone as a gift and although they have enjoyed the effectiveness of noise cancellation, they have experienced difficulty in connecting the headphone to multiple devices. The quality of music is good but it could have been even better. Charge goes well, and the look of it is also nice and chic. Overall recommend this product on sale, but I don’t think it’s the greatest option for full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi asal,
Thank you for your detailed review with the WH-CH710N headphones. While we're glad that you like the noise canceling feature of the headphones, we regret to hear that you're having issues connecting the headphones to multiple devices. We'd like to help and troubleshoot the issue. The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device. The headset can be paired with multiple devices, but can only play music from 1 paired device at a time.
I hope this helps but should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Battery life, Sound quality
Excellent price for its features and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this on airplanes, yard work, house hold duties, and just connecting it to the tv while everyone else is resting. I have 5 devices saved to its memory and I think it can save even more for quick connectivity. I’ve only had to charge 3 times since its purchased, about a 5 weeks ago, with moderate use. It’s easy to clean and the over all sound with nose canceling option is correct for this device in its price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jensen, Thanks for this amazing review! We're really glad you like your new WH-CH710N Wireless Noise Canceling Headphones. Good to know that this delivers amazing noise cancellation, especially when doing yard work, house hold duties and great sound quality without disturbing others. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Quiet
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for use with my computer. I tried them at a dirt track race, and am VERY satisfied.
I would recommend this to a friend