Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and features. The noise canceling is great as well. Did get these on sale and they were way better then expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Salvy,
Awesome! We're so happy to hear your satisfaction with the incredible sound quality, noise canceling function and overall performance of your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sounds good, good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and effectively blocks out noise. Fits well and is sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexS,
Amazing! We're glad that you like the sound quality, noise canceling function, fit, and design of the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound amazing. I use them to watch tv. I have tendinitis in one ear and I have to have the volume up on our sound bar just to hear the tv. Now with these I can hear the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ringing,
Awesome! We're glad to hear your new headphones suits your needs and expectations! Nice to hear you are enjoying the amazing sound especially when watching TV. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
impressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our teen son is very impressed with these headphones. He says he can hear sounds in his game that he didn't even notice before, and the noise-cancelling technology works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momofteens,
Awesome! We're happy to hear that we were able to meet your son's expectations with the WHCH710N. Nice to know he likes the Noise Canceling/Ambient sound mode of the unit. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Weight
Good value when on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my 9 yo daughter. She loves them. Light and fits over her ears well. She uses them with her chrome book for school.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMac,
Awesome! That's really thoughtful of you on getting your daughter a brand new headphones and nice to know she is enjoying it and were a great help for her schooling. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. These headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Price
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best set of headphones, specially for the price. I totally will recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Sony - WH-CH710N
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio sound good, Noise conciliation ok, combatable with devices good. Plastic on head phone showing ware as in crack and I only had it for over a month.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Thank you for purchasing the WH-CH710N noise canceling headphones. While we're glad that you like the sound quality and noise canceling feature of the headphones, we regret to hear that there is a crack part on the unit. We take this matter very seriously into consideration of our products.
Have you tried contacting the store? If not yet, please contact them at your most convenient time and have this taken care of.
We also like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
- Pros mentioned:Sound quality
Sony Headphones Mostly Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have good sound. The only thing for me was that they become a little uncomfortable to your ears when wearing for a long period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HistoryDective,
Thank you for taking time to review the WH-CH710N. While we're glad that you like the sound quality of your new headphones, we regret to hear the discomforts that you are having when wearing the headphones for a long period of time. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. We appreciate your feedback as it helps to improve the performance of our product quality and services. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great mowing headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable, battery life is great! Price was very competitive!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjbu, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my dad because he wanted to watch tv super loud but it was always disturbing to every one else around. Only problem now is it is harder to get his attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AylaS,
Awesome! Thank you for the 5-star rating. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
Almost perfect, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. have them on now in fact. Use them everyday for work conference call. Minimum 10 hrs a day. One thing though, and I read this in a review before I bought them and didn't think it mattered too much, the padding is too thin or too soft or something. I am constantly moving them around so the plastic bit of the speaker doesn't touch my ear. I haven't found a workaround or heard anything from Sony, and don't expect to, but if they just made replacement/better ear pads these would be almost perfect. makes me wonder what the "1000's" have that these don't.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LFKjr,
Thank you for sharing your experience with your new headphones. We're glad that you like them and suits your needs. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your opinion regarding the padding. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thanks for your feedback and choosing Sony! - Kris
- Pros mentioned:Comfort
Definitely recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for work. Love them. Really comfortable and being wireless makes them so convenient. Would buy them again in future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joanna,
Thank you so much for the positive feedback and recommendation! We're glad to hear your new headphones suits your needs and expectation. Nice to know you like the comfortable fit and wireless capability of the unit. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Looking forward to your next purchase. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Bringing peace to car rides
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. They are absolutely great! Even turned all the way up - you can't hear anything (if you're not the one wearing them). Completely noise-cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamIAm,
Amazing! This is a great gift for your son. We're glad to know you like the headphones especially its noise canceling features. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Comfy to wear. Holds charge longer than any other.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeborahG,
Thank you so much for such a great review! We're happy to hear your enjoyable experience with the incredible sound quality, comfortable fit, and long battery life of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WHCH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Perfect gaming headset!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for my son. He mainly uses them to game (Fortnight). He absolutely loves them! Crystal clear sound and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ATVDAD,
This is definitely a great gift idea! We're ecstatic to know your son loves his headphones and enjoys it mostly for gaming. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
They work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter. Apparently the noise cancelling function works great because she acts like she can never hear me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mac10chap, We are happy to hear that the noise cancelling function of these headphones works great for your daughter. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever she is. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hears. With up to 35 hours of wireless playback, she can listen to music all day long.
- Pros mentioned:Sound quality
Solid Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bought a pair for each kid, now they never listen to me.
I would recommend this to a friend - Pros mentioned:Sound quality
good noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, range and does good at noise cancelling. Does make ears warm and sweaty also feels a bit tight and uncomfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for taking the time to write this review. We're glad to hear you are enjoying the great sound , Bluetooth range and noise canceling features of the headphones. We're sorry to hear the discomforts while wearing the headphones. We're sorry to hear the discomforts while wearing the headphones. Note that the unit is not waterproof and be careful when using the unit while you are sweaty.
The WHCH710N headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Comfort, Price, Sound quality
Awesome Headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Cancel outside noise as well. Comfortable to wear. Great headphones and reasonably priced. Great value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lovemyheadphones,
Wow! Thank you for such a great review. We're glad that you love the noise canceling feature, reasonable price and comfortable fit of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Decent, but workmanship needs improvement
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provide decent sound cancelling and audio. No issues using mic either. Battery lasts a reasonable amount of time. Had to take a star off for the stretched material on one of the earmuffs is halfway off. I use these 4-5 days a week but I had them 2-3 months before this started happening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmartShopperSav,
We're happy to know you like the amazing sound quality, noise canceling feature, and excellent battery life of your WH-CH710N. We appreciate your feedback regarding the build material of the unit. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for sharing your feedback and for choosing Sony!
-Jess