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Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,943 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it everyday for more than a year now. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for the prise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. This is the 3rd pair of Sony headphones I have bought for myself and family as gifts. They are well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myhero, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for patronizing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good set of wireless head phones and these are the best for the price. Good sound, noise cancelling and ambient noise control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZenTiger, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for the price. I am not as taken with the physical ergonomics. Its okay. Worth the price for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nick,
      Awesome! We're glad that your investment with the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Wireless Noise-Canceling Over-the-Ear Headphones are great quality product. I always have high confidence in Sony products. I am fully enjoying my headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Osis,
      Thank you for this amazing review! We're glad to hear that you are enjoying your new headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sony headphones have good sound but still can hear noise . Not total cancellation. but are good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi niki,

      We're glad that you like the sound quality of the headphones. Your feedback about the noise canceling function is greatly appreciated. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. We hope you continue to enjoy these amazing headphones.

      The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Budget ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair of these I have purchased. They are great noise cancelling headphones for occasional flyers and our perfect for around the house or in an office situation. These really can't be beat if purchased on sale. The sound quality is good. The ANC works well. They are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DudeFromMinot,
      Awesome! We're glad to hear you like the incredible sound quality, comfortable fit, and noise canceling features of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony!- Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, my wife enjoys them. She can actually wear these with her hearing aids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wardog, That's awesome! We are glad to hear that you wife loves her new Sony wireless noise canceling headphones. Her new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever she is. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hears. With up to 35 hours of wireless playback, she can listen to music all day long. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony - WH-CH710N Wireless

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to set up. The battery holds a charge amazingly long and the headphones stay connected at a surprisingly long distance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WindRiver,
      Awesome! We're glad to hear you are enjoying the easy setup, long battery-life and Bluetooth communication range with your new headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to use and she loves them. Easy to use and cuts most of the extra noise from the room so she can concentrate on her school work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shewolf,
      Thank you for such a great review! This is a great gift and were glad your daughter loves her new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for about a month and so far they've been great. Bass and sound quality are both good for my everyday use and my only complaint is how cheap the plastic feels. Are there nicer, better sounding headphones out there? Yes but for what I paid for them, I'm happy with what I got.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gracey,
      Thank you for the 5-star rating! We're glad you like the bass and great sound quality of your new WH-CH710N noise canceling headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she loves it. She said it’s one of the best presents she’s gotten. She loves the noise cancellation feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benin,
      Awesome! That's really thoughtful of you on getting your wife a brand new headphones and nice to know she loves it especially the noise canceling features. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Sony WH CH710N wireless noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont play that loud but they are comfortable, also they only are noise cancelling when your playing music,but if the music is not all the way up you will hear your surroundings. it has an ambient and noise cancelling settings.when im laying down on a bench at the gym they come off little by little each rep and its annoying, other than that they are good headphones .

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ernesto,

      Thank you for choosing and purchasing our Sony WH-CH710N Wireless Noise-Cancelling Headphones. We value your feedback regarding the low sound level of the unit. It's good to know you like the comfortability and you appreciate the noise cancelling feature.

      You may need turn up the volume of the headset and the connected device if the sound level is low. Also, try playing different source to confirm the issue. If the issue still persist, connect the Bluetooth device to the headset once again. We will take note of your inputs in the improvements to our product.

      Should you need further assistance, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

      Name:
      Best Buy
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellers!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Use them while I am working with my diesel tractor. They do a great job of cutting down outside noise. Happy not to just wear ear muffs!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeBetty,
      Awesome! We're glad the headphones fits your lifestyle and happy to know that you are enjoying the noise canceling features. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value for money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. Decent battery though I wish it would last longer on one charge. Fit is good and adjustable--does a great job at removing surrounding sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi,
      Awesome! We're glad that you like the sound quality and comfortable fit of the WH-CH710N. We appreciate your feedback regarding the battery life. Note that Usage hours may be different depending on the settings and conditions of use. You may check this link below for information about available operating times of the headset with the battery fully charged:
      https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752809.html

      These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! We brought them on a flight with us, they don't completely block out sound, but for their price, they do a great job of it! They're also very comfortable! Also, we bought a pair for our eight year old, he's dropped them numerous times and thankfully they're still working!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,
      Thank you for the 5-star rating! We're glad to hear you like the comfortable fit and build quality of the WHCH710N. Please refer to this link if the effect of noise canceling is not sufficient: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset for the price. I carefully compared the top competitors and the Sony seemed to best fit my needs. I haven't been disappointed. It's light weight and well constructed. It eliminates outside sound very well and it transmits quality sound. It's easy to operate and recharge. I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snowbird, Thank you for the 5-star rating! We're very happy to hear you give the WH-CH710N a try and it did not let you down. It's good to know you like the amazing features, great noise cancellation, and superb sound quality. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp sound while canceling out all of the back ground noise! The wireless connection allows me to work without wondering about that cord getting tangled up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soundandquality,
      Awesome! We're thrilled to know that you are enjoying the crisp sound and noise cancelling feature of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gym headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for when I workout at the gym. Very satisfied with the sound quality. Definitely recommend these if you're in the market for headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappy,

      We appreciate the recommendation. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for loud surroundings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for warehouse work It does have noise cancellation it works pretty well it’s a great value for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aterry25,

      Thank you for the 5-star rating! We are so pleased that the WHCH710N suits your needs. he WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings.

      Thank you for choosing Sony!
      David Sony_US