Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
Excellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it during Thanksgiving. This was a gift for my son who uses headphones for his school work. The product was in perfect condition when delivered. The Bluetooth connectivity and other set up was quite easy. He had issues in connecting with his school Chromebook using Bluetooth but the cable was quite helpful to manage the connection too. All in all - value for money. But watch out for price drops when you plan to purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santosh,
Awesome! This is a great gift to your son and we're glad we were able to give you a great deal. We're sorry to hear the issue that your son is having when connecting this headphones via Bluetooth. You may refer to this link on how to pair the Bluetooth headphones to a computer:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00008539
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great for office use. Sound quality is good, not great. For the price I’d recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinFrick,
Awesome! We're glad that the headphones suits your needs and expectations. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
We appreciate your feedback regarding the sound quality. Please check this link that may help with your concerns: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Thank you for shopping Sony! - Kris
- Pros mentioned:Battery life
Great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life; I used these headphones for five days and didn’t have to charge them until day 6.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingj86,
Awesome! We're glad to know you like your new headphones particularly for its long battery life. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and affordable, a huge plus is they use usb C charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathon,
Perfect! We're glad we were able to give you a great deal. Your satisfaction with the great sound quality and USB type C charging is greatly appreciated. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Nice Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sound quality and the noise cancelling feature works great! Got them on sale for a really good price too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer,
Awesome! We're glad you like the great deals that came with the unit. Nice to hear you are enjoying the incredible sound quality and noise cancelling features of the headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life
Listening extended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headsets, what I like the most is I don’t have to charge them constantly. Charge last a very long time.,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goheadsets, We are happy that you like your new Sony wireless headphones, especially their battery life. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase my daughter luvs them. Would purchase another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SusanB, We are glad that your daughter loves her new Sony wireless headphones. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, she can take control of what she hear. With up to 35 hours of wireless playback, she can listen to music all day long. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Great value. Good quality headphones.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, great value. Highly recommend for budget headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Value,
Thank you for your valuable feedback and recommendation! We really appreciate you like your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Noise Cancellation Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise-cancellation headphone ever had. Very good for people who travel in public transport, noise cancellation helps great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArunSelkan,
Wow! We're glad that you are enjoying your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but! Sounds amazing! The price was nice and my kid loved it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinD,
Terrific! We're happy to hear we were able to give you a great deal. Nice to know you like the amazing sound quality and how you kid loves the Sony headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Enjoyable headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as a birthday gift and enjoy using them. I mow yards and it helps make the day go quicker and more enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi neubs6, We are thrilled to know that you are having a great time with your new Sony wireless headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your feedback. -Vincent
- Pros mentioned:Sound quality
Great Sony headsets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headsets. I use them when flying and they work fantastic!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexurnr22,
Wow! We're really glad your WHCH710N headphones suits your needs and expectations. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect! Wore these on my flight to Germany, worked great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tracyg,
Thank you so much for such a great review! We're really glad you enjoyed your flight using the headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great for commuting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color, fits well over the ears and comfortable on the top of my head. Sound is great, blocks out commuting noise on public transportation. Would’ve been a 5 but I wish they came with a travel case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazeanne506,
Awesome! We're glad to hear you like the great sound, color, comfortable fit and noise canceling features of your WHCH710N headphones. We appreciate your review regarding the travel case. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Bluetooth Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great price. I fly routinely and these take all the noise away so I can listen to music without distractions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geek,
Perfect! We're glad to hear that you like the noise cancelling feature and reasonable price of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Good sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them a lot. The sound is very good. It’s great not having to worry about cords. Wireless is the way to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocktex, we're glad you like the sound quality of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Volume
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good but not loud enough if you outside with at
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bnicezx,
Thank you for sharing your experience with our WHCH710N headphones. While we're glad that you like the sound quality, we regret that you are having some issues with the volume level of the remote. We'd like to help isolate the issue. Here are some things you may check for low sound level:
Turn up the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
I hope this helps but should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Great value.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Works as expected with good sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigBoi,
Awesome! We're glad we were able to give you a great deal and that you are enjoying your new headphones.The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone. Bluetooth pairing is easy to do. Use it with peloton bike. Blocks out the noise. Sound is crystal clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myke807,
Amazing! We're glad you are enjoying the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good for smaller heads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise-canceling, but comfort wasn't there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aman,
Thank you for sharing your experience with us. While we are glad you like the sound quality and noise canceling features of the headphones, we're sorry to hear the discomforts that you are experiencing while wearing the unit. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Your feedback is greatly appreciated and thank you for purchasing Sony! - Kris