Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Durable & long lasting
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've owned several pairs of Sony headphones. You can't beat the quality of them. The 100-150 price point is the sweet spot for performance and quality. I've had a pair for 2.5 years that I have put through the paces. Still gives me top battery life, great sound quality and noise canceling. I would guess they have been used for 30ish hours per week since purchased. That's close to 4000 hours. I've only replaced the ear pads. Can't beat these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiniH,
You made the right choice! We're glad that you like the battery life, sound quality, and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 710 headphones deliver pleasant sound. They are lightweight, soft and comfortable to wear. The noise cancelling feature is fairly effective; stronger noise reduction is available on more pricey models. For me this model represents good balance between quality and value. It has several nice features: long battery life, wired connection if you wish and noise reduction ON/OFF.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maxie,
Thank you for such a great review! We're glad that you are enjoying the amazing sound, lightweight, comfortable fit, battery life, wired connection and noise canceling feature of your new WH-CH710N noise headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great noise cancelling for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these when they went on sale. I've had other noise cancelling headphones that worked great but were too expensive to justify, these are awesome. Not as good as Sony's flagship noise cancelling headphones, but for the price I haven't found better. Comfortable to wear long periods of time, extremely good battery life (best feature), and clear sound. Definitely worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad,
Thank you for an amazing review! We're glad that your investment is worth it with your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and comfortable. Only slight issue is with volume. Doesn't get very loud, and may be due to the TV I am connecting it to. I have not connected to anything else as this is dedicated to the TV so it doesn't matter anyway. Managed to snag this on clearance for a super low price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fscroggs,
Thank you for the 4-star rating. While we're glad that you like the comfort and sound of your headphones, we regret you are having volume issues. This issue may be resolve by turning up the volume of the headset and the connected device. You may also, try to connect the Bluetooth device to the headset once again.
May we contact you to help? If so, please email the below information to [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
- Pros mentioned:Battery life, Sound quality
Great for school & office use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an over-the-ear headset to use at work. Our office is located next to a major road so I get a lot of road noise. The noise was accentuated during the time of pandemics and virtual meetings. I was looking for a decent quality headset that would cancel out noise when needed but also offer clarity during conference calls. For the price, these are a decent option. Pros: -Decent sound quality (again, specific to my use) -Noise-canceling feature (drowns out all highway noise) -Holds a decent charge Cons: -Aux cable (too short even for use at a desk) -Sound quality (for serious music listening, I would purchase another option) Overall I think these are great for general use. I’m not traveling with them so I don’t need them to fold up or come with a case. I’m not connecting them to my sound system but when it comes to listening to music through the computer or the clarity of a Zoom call, these work perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRLtx,
Thank you for you detailed review with the WHCH710N. We're glad to hear that the headphones suits your needs particularly with its noise cancelling feature. We appreciate your feedback with regards the aux cable and sound quality. Please refer to this link with information about low sound quality on the headphones. https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html. The WH-CH710N headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony. - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Worthy Noise Cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling headphones. Block out noise without having to raise volume all the way. Compared to my AirPods Pro that are also noise cancelling I prefer these specially when editing or studying. They don't hurt your ears even after long period of use and the battery last long. Great choice and recommend for anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Freya,
Awesome! We're glad you like the noise canceling features of the WHCH710N when comparing headphones to other brands in the market. Nice to know you like the comfortable fit and long battery life of the unit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Average headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this wireless headphones since I have large ears and needed comfortable headphones on the go. Dont expect too much out of this product, like people say you get for what you pay, sound quality is ok, noise cancellation is good enough to block noise. Battery life is quite good and works well to pair with apple devices. Noticed that after quite some use my ears started hurting a bit, had to adjust the position towards more to the front to ease the pain of the back ear lobe, takes time getting use to it, I guess with time will adjust.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aleluna2002,
Thank you for your time writing this review. We are glad you like the sound quality, noise canceling features, connectivity, and long battery life of the WHCH710N. However, we're sorry to hear if your ears hurts while wearing the unit. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. You may want to check this link with reasons why your ears may hurt when putting on or wearing headphones:
https://www.sony.com/electronics/support/articles/00015243
The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We appreciate your input and taken note of your feedback. Thanks again for purchasing Sony. - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound for the price, the battery lasts a super long time. wear them frequently to the gym and school. when i first purchased them the battery lasted about 3 weeks. only leaks when at full volume but very comfortable and adjusts easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BriB,
Fabulous! We're thrilled to hear your enjoyable experience with the excellent sound quality, long battery life and comfortable fit of your new headphones. Nice to know it perfectly suits your needs and expectations. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable lightweight headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a solid mid range option if you are looking for a lightweight, minimal headphone design. These come with an active noise cancelling mode that works well. It has an ambient sound mode as well that also functions as it is designed to do. These are comfortable, have a great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsraelR, we're glad you like the noise canceling feature, comfort. and batter life of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Ya mon, great beach headphones!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love 'em! Great battery life, very comfortable, and survived 2 trips to Jamaica!! Great value, awesome sound!!!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great for work or plane rides
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I orginally bought these for work, as im easily distractable by noise. The noise cancelling is good enough on these that i found myself not hearing co-workers knocking on my door (i had to leave it ambient mode because of that). The sound quality is middle ground to slightly above middle ground (they are budget models after all, so dont expect them to perform like a pair of $1000 DJ headphones) but its good enough for me. Theyve also served me well battery life wise on cross country flights. The mic audio quality is surprising good, and i use it regulary at work for zoom meetings so people can hear me and not all the chatter around me.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Pretty Awesome Headphones!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because I needed the noise blocking feature and at the time they were about 60$ish. They have easily been the best Bluetooth headset I have ever owned. I charge them overnight on my pc and the battery stays charged the whole day. The noise cancelling works great! Only two complaints: If I need to switch devices it is a huge pain and I can only go out to the kitchen about 7 feet away from pc before signal gets wonky.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Light good sounding Headphone.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Bluetooth 5 Headphones in Gray are comfortable, decent sounding headphones fro the price $69.99 during Black Friday sales. Perfect for watching TV wireless or wired. The noise cancelation works incredibly well when used in the house. Works so well it drives the wife up the wall. "I am not ignoring you, I just can't hear you honey". These Headphones are lightweight with soft foam ear cushions that are not overly big but completely surround my tiny ears. If you have larger ears, your ear may not fit comfortably inside these head phones. I also have the previous version of these headphones, the Sony WH-CH700N Headphones which are Bluetooth 4. Comparing the 2, the WH-CH710Ns have a less sturdy feel with thinner, softer padding but very similar audio quality. I do find the old 700N a bit more enjoyable to where for a 2 hour movie. The buttons on the WH-CH700N are less responsive and slightly less intuitive than on the WH-CH710. This may be partially due to the thinner more curved sleek styling of the WH-CH700N I have connect the 710s to a new Samsung TV and an older Samsung Phone with no problems. I have had issues connecting to Bluetooth transmitters that are capable of connecting 2 Bluetooth headphones to one device. I am in the process of trying the headphones connected to the 3rd such device. The previous 2 devices an MEE Audio Bluetooth 4 transmitter and a TaoTronics Bluetooth 5 transmitter with less than desired satisfaction. MEE Audio worked great with the 700s but not he 710s. The TaoTronics was returned as defective. The battery life is great. I charge them every other week with 1 to 2 hours of use per day. The gray color is awesome since most headphones, and all my family's are black, I can easily determine which pair is mine while not standing out while wearing in public. Overall I am happy with the purchase. I don't think the $30 to $100 extra you would need to spend to get the next level up in Sony's Bluetooth headphone line would be money well spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CKtoday,
Thank you for sharing your experience and detailed review with the WHCH710N. We are glad you like the comfortable fit, decent sound, noise canceling feature, connection and sale price of the headphones. These headphones have self -adjusting headband and soft cushioned earcup that cover the whole hear. You may try adjusting the headband slider to cover your ears. As far as your experience with using the Multipoint connection of the headphones. When 2 Bluetooth devices have already connected to the WH-CH710N in a multipoint connection, and one is used for music playback (A2DP connection) and the other is used for calls (HFP/HSP connection), another NFC-compatible Bluetooth device cannot connect via Bluetooth connection with one-touch (NFC) even if you touch it with the WH-CH710N. In this case, disconnect one of the already connected Bluetooth devices and touch the Bluetooth device you want to connect with WH-CH710N again.
Should you need assistance, please email the below information to [email protected]. Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Sony ANC headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how these function between 3 modes of dealing with background noise. Those being active noise cancelling, an ambient noise setting to help hear people talking or door bells ringing, and a no noise filtering which let's you listen to your music/video. They have a fantastic charge life and build quality is great. I use them about 10 hours a day since covid hit my day to day life. A great purchase from the 20 usd corded headset's I usually have on hand. Enjoying them so far and plan to buy a more premium headset when I can. What I don't like is that between my android phone and my windows laptop with discord and zoom these headphones over bluetooth get confused or maybe it's from the applications side on my laptop sometimes I have to click around the apps I'm using to figure out what device is being used as the speaker and microphone. So confusing when remote working/learning is a necessity. I hope manufacturers can figure out that transition from hardware to software sides.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bomberoo24,
Thank you for trusting Sony and we are glad you're happy with the amazing sound quality of the headphones. The WH-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Battery life, Comfort, Sound quality
Great purchase and pairing with Sony tv!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been an excellent purchase for my kid. The noise cancellation is great too and the overall sound quality and comfort to wear is great. Pairs well with our Sony tv and HT. No issues in last many months since purchase. Battery holds charge well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Naveen,
You made the right choice! The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Call Center Agent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call center agent - love these - they block out the noise from loud talkers - I do have to remove from ears to listen to someone talking to me, not on phone - the charge lasts a good 2 days; very comfortable not too heavy. A bit pricey but worth it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quietness,
Awesome! We're happy to hear you are enjoying the noise cancelling feature, comfortable fit, and long battery life. Nice to know that it suits perfectly to your lifestyle. We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
No bad, great sound quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds was good but the pair I ended up getting had something wrong with it, but it was just a manufacturing issues that had nothing to do with the product over all. Great sounds and fantastic fit. Mine was an outlier, but I would still recommend these headphones for the quality they bring. Be sure to get the protection plan so if something weird starts happening you can get your money back and get a different pair.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are replacements for a gaming headphones that got broken. Overall, extremely happy with them. Comfortable, lightweight, has bluetooth and fast charging. Gaming headset had better sound and was cheaper than this set, but wasn't bluetooth capable. But overall, excellent headphones, very happy with this purchase. Purchased on sale, wouldn't be as happy with them if purchased at full retail.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wilw,
Thank you for taking the time to review the WH-CH710 Headphones. We're glad to know that you like the comfort, built quality, Bluetooth feature and charging capability of the headphones. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them alot. Great noise cancling and are comfortable to wear for long periods. Would recommend mend them if you are planning to buy. They easily connect to your devices and have great battery life. You cant go wrong with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatheadphones,
Thank you for such a great review and recommendations! We're glad to hear you love the great sound, comfortable fit , easy connection and long battery life with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. These headphones have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Price, Sound quality
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were a good buy. The price is right. The quality is pretty good and they are very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt, We are glad that you like your new Sony wireless noise canceling headphones. Our WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent