Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headphones.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Cancel noise. Easy to use. Sony’s good. Got them cheap. Boom !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MottoM,
Thank you for sharing your experience with your new WH-CH710N noise canceling headphones. Good to know that your like the noise canceling feature, ease of use and great deal that came with the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Great and Reasonable Price Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent voice quality and reasonable headset. However, I returned it to exchange for different type. Maybe it's my personal reference that I felt that my ears were warm because of the ear set covered the entire ears. If anyone is used to with covering the entire ears, this is a great choice for quality and price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincent, while we are glad to hear that you were happy with the sound quality and price of the WHCH710N, we are sorry to hear that it did not meet all of your expectation and it had to be returned. We hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Sound quality
Headphones are good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound good for what I was able to get them on sale for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SweetLou,
Thanks for the purchase! The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Great Headphones for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to pair up and use. Does a good job of blocking outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TabA, we're glad you like the ease of use and sound quality of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY;. ~Earl
- Pros mentioned:Battery life, Sound quality
Comfy headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them on sale and couldn’t be happier :) the Bluetooth connection is the fastest I’ve ever seen! Nice sound quality with nice bass , the battery last forever! No case for them that’s the worse thing I can say about them…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Thank you for sharing your great experience with us! We're glad you like the amazing sound quality, easy Bluetooth connection and long battery life with your new headphones. We appreciate your review with regard the case. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Listen2Tb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good however the charging cord should be longer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isanybodylistening2me,
Thank you for taking time to review the WH-CH710N Wireless Noise-Canceling Headphones. We're glad that you like the sound quality. The WH-CH710N offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We value your feedback regarding the length of the charging cord. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Love my Sony - WH-CH7ON headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Very comfortable...great sound reduction...good price. Perfect for my casual needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrFarf, That's awesome! Good to know you love the comfortable fit, excellent noise cancelation, and overall features of your new Sony headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Price
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although they are great headphones for the price, they aren’t the absolute best. For the price, they are amazing
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to use! Bought as a gift and was one sale too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mb2home,
Perfect! This is a great choice of gift and we're glad that you like the comfortable fit, ease aof use and great deal that came with the headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, bluetooth connection is sometimes hard
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carolina,
Many thanks for the 5-star rating! We're happy you like the comfortable fit of your new headphones. However, we're sorry to hear if you are experiencing Bluetooth connection issues with the headphones. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions.
When there is a human body between the headset and the Bluetooth device
In this case, put the Bluetooth device in the same direction as the antenna of the headset to improve the Bluetooth communications.
There is an obstacle, such as metal or a wall, between the headset and the Bluetooth device.
In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
You may try some solutions on this link if you are unable to make a Bluetooth connection: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752747.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Battery life
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second pair we purchased. Last one was 5 years ago. Lasted awhile with a 8 year old
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anickname,
Thank you so much for your patronage! We're happy to hear your satisfaction with the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Looking forward to your continued support. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Not too bad.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, wouldn't like them for $200 but a $100 is a good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThaOneGuy, thank you for sharing your feedback on your experience with the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Regards, Erin
Good bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is very good to listen to music and had great bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DJEros, We are glad you are having a great time listening to music with your new Sony wireless noise canceling headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! Vincent
Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No cord is the best also came with a separate cord in case you don’t want to use Bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great, Perfect! We are gladthat you like your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
You get what you pay for!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound quite good, but the noise cancelling feature is not very effective, and the battery life is not very long. Fortunately, the headphones still deliver sound when the battery is dead.
I would recommend this to a friend- Pros mentioned:Sound quality
headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones vs. airpod style. The noise cancelling is terrific!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi headphones,
Awesome! We're glad to hear you like the WHCH710N when comparing to other brand on the market. As always you can be assured of our product's quality and functionality. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Paying for name not quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know they're SONY but I don't know how anyone justifies paying over $100 for these headphones.. I purchased them during the holiday and got them for $70 and didn't think they were worth that price. These headphones are classified as over the ears which in reality are on the ear. They barely covered my ears and become quite uncomfortable after 10 mins of usage. The ANC feature on these headphones is barely noticeable even with music playing on a decent volume. They're not foldable which become a nuisance when commuting daily to work. In terms of sound quality, for the price they charge they should have a much better bass response and clearer vocals. I would stay clear of purchasing these at full price (179.99) and would 2nd guess them even at a sale price. There's a plethora of options for headphones at the price range that blow these out of the water.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BBLiF3r,
Thank you for reaching out to us. We're sorry to hear that we were able to meet your expectations with your WHCH710N headphones. Allow us to help make this a better experience. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. If the effect of noise canceling is not sufficient, make sure that the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752735.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We greatly appreciate your feedback and we are sorry for the inconvenience. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for cmas. Son sd comfortable and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPuser,
Perfect! We're glad to hear you like the comfortable fit and great sound of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Not bad for $100
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price the noise cancellation works. They aren’t that heavy. They seal around my ears and sound ok for the amount
I would recommend this to a friend - Pros mentioned:Sound quality
love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Would recommend them to anyone i only paid $88.00 for them on sale they usually run at $200.00.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collector66,
Awesome! Thank you for your recommendation. We're glad to know that you love it and you got it on a great deal. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris