Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Volume
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. Could use a bit more range on the volume level, but not a deal breaker. Nice noise canceling and blocks out about 85% of ambient noise. I used it on a recent trip to FL on the airplane and had no complaints. The background noise was virtually eliminated and I feel that an airplane is pretty much the bar/standard!!! If you don’t want to spend the high $$$ of B0SE but still want a quality sound with wireless connectivity & good noise cancellation this is worth a try. I have the B0SE QC15 and of course they are better, but they costed considerably more. They were not Bluetooth so I decided to try the Sony. Very happy I did!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Invtec13,
Thank you for the feedback, We are glad you are happy with your purchase. Please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Regards,
David
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived on time and easy to charge and set up. Headphones sound great and are comfortable to wear. Base sounds are strong and full.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
Perfect! We're thrilled to hear your enjoyable experience with the incredible sound quality, comfortable fit, easy setup, and overall performance of your new WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Sony - WH-CH710N Wireless Noise-Cancelling headpho
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very decent noise cancelation. Great battery life. Comfortable padding.
I would recommend this to a friend - Pros mentioned:Comfort, Price, Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Writing this as I sit by a loid window of a plane and all I hear is music. Very comfortable. Why spend $450 when you don't have to?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chezland,
Thank you so much for sharing your great experience with us! We're really glad to hear your enjoyable experience with the incredible sound quality and comfortable fit of your WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a picky audiophile, but I think this headset is fantastic! The sound quality is very good, it is comfortable on my head and ears, very lightweight, and the battery lasts a long time. I have only had to charge it once since I bought it, they seem to last about 35 hours for me with heavy use. I have paired them to my Galaxy S22 phone, my Switch, and my PC. They had great sound quality for all of my devices so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
Thank you for an amazing review! We're glad to hear you are enjoying the amazing sound quality, comfortable fit, light weight and long battery life of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality, Weight
Don't Need anymore than this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and good sound quality plus good batter life
I would recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Volume
Sony-WJ-CJ710N Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is awesome, the sound is great, and the battery life is long. The only down point is the volume could go just a little bit higher (but I'm nitpicking). These are awesome headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DT727, we're glad you like the sound quality, noise canceling feature, and battery life of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Comfort
Effective Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, easy-to-use headphones that easily adapt to Bluetooth. Also like the cord that hooks into my laptop audio. Very comfortable on the ears. The headphones also let you know verbally what the battery usage is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RegCustomer, We are happy that you like your new Sony wireless headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. -Vincent
- Pros mentioned:Battery life, Comfort
Not completely noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: comfortable to wear, charge lasts a long time. Cons: not completely noise cancelling. This is my biggest con since this is why i bought them. The USB charge cord is ridiculously short. Kind of hard to find the control buttons, really tiny. Also, can't connect it to the bluetooth in my ipad for some reason, but maybe that's me not doing something right, need to look into it. Connected to my iphone's bluetooth, no problem. My laptop's older, doesnt have bluetooth but i connected it by plugging it in, no big deal. Overall, ok for the money, just know what you're getting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fayette,
Thank you for sharing your experience with the WH-CH710N. While we are glad that you like the comfortable fit and battery life, we regret that we were not able to meet your expectations with noise canceling feature, supplied USB cord and control buttons. We appreciate your feedback as it helps to improve the quality of our products.
As far as your experience with noise canceling feature, please try some of these solutions.
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
For pairing cannot be done, please check the following below:
Bring the headset and the Bluetooth device within 1 m (3 feet) from each other.
The headset automatically enters pairing mode when pairing for the first time after purchasing, initializing, or repairing the headset. To pair a second or subsequent device, press and hold the (power) button of the headset for 7 seconds or more to enter pairing mode.
When pairing a device once again after initializing or repairing the headset, you may be unable to pair the device if it retains pairing information for the headset (iPhone or other device). In this case, delete the pairing information for the headset from the device and pair them again.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I used these on a transatlantic flight. The noise cancelling was very good. The headphones are comfortable and the listening time is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doppen,
Terrific! We're glad that your new headphones suits your needs and expectations! We're glad to know you like the amazing noise canceling features, comfortable fit, great sound and reasonable price of the headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Good deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price, noise cancelation, manual controls, wireless and long battery duration. The bass is decent too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JNor, We are so glad to hear that you are happy with the battery life, price, and noise canceling of your new WHCH710N! These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Carl
- Pros mentioned:Comfort, Sound quality
Solid Product From Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I left my other wireless headphones back at home. Needed to make a quick trip to the Passport Agency in El Paso, TX (from Los Angeles) by bus. That is 13-14 hours each way. The return trip was much more tolerable with these headphones. They were comfortable on my head, proving to me they will be just as comfortable on long plane flights. The noise cancelling feature works well. knocking down the turbo diesel and road noise in the bus. One thing I don't like is that you can't charge them and use them wired (vis USB) at the same time, while remaining connected by Bluetooth to my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Plugs,
Thank you for the positive feedback! We're glad to know your new headphones were a great help for your long road trip. Nice to hear you like the comfortable fit and noise canceling features of the unit. We do apologize but when the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752803.html
The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good sound quality and very good battery life. Decent noise cancellation. The only downside is the ear paddings are not thick enough and become uncomfortable after a few minutes. I wouldn't be able to wear these for a long flight but are fine for a work out at the gym. tI'm going to replace the paddings with thicker ones. I got these for under $100 and I'd say they are excellent headphones for the price. Just minus one star for the ear paddings not being thick enough. Other than that, great bang for your buck
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arcane,
Thank you for sharing your experience with the WHCH710N. We're glad you are enjoying the great sound quality, long battery life and noise canceling features of the headphones. We regret to know the discomforts while wearing the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Price, Sound quality
Good choice for a headphone
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound quality and durability. Good price point and easy to carrry.
I would recommend this to a friend - Pros mentioned:Comfort, Price, Sound quality
GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Amazing price. It pretty much matches the higher price headphones. Comfortable and good quality for what you pay. I got them on sale for almost half so i can’t complain. Lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javi,
Wow! we're glad that you like the great deals, sound quality and comfortable fit of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort
Great headphones at this price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my sub 10 year old kids, the other products out there that sit on ear and in ear are uncomfortable for long drives and plane journeys. These sit over the ear and provide much better listening experience and comfort for them gentle ears, decent battery life too. If you are not spending on something like a Bose, this is a great bet. I bought two.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Use them everyday
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones and use them almost daily. The noise cancelling is great for someone with sensitivity to ambience and easily distracted, but you can still hear people talk so you don’t have to take them off to speak with someone. The audio quality is also amazingly good! Also the battery feels like it lasts FOREVER! I usually only have to charge it once every week or two!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are an absolute game-changer! As an avid music lover and tech enthusiast, I am constantly on the hunt for the perfect audio experience. These headphones have left me awe-inspired with their exceptional sound quality, impeccable noise cancellation, and luxurious comfort. It's no wonder they have earned their rightful place as the leading headphones in the market.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, best I ever owned. Great noise cancellation, very comfortable on ears, do not interfere with glasses. Great battery life. Very happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PianoGuy, we're glad you like the noise canceling feature, comfort, and battery life of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life, Comfort, Sound quality
Sony headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair with devices and excellent sound quality. Battery lasts a very long time. Comfortable to wear and love that it blocks extraneous noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jean,
Thank you for the 5-star rating and we're glad you like the sound quality and battery performance of the headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony!
Regards,
David