Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
honest opinion- pretty awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are honestly really pretty good! 99.00 so i cannot complain (wish they had a wee bit more base or maybe a little louder but I also may be a little hard of hearing...lol) 48 year female bought to use solely at the gym. I listen to rock, rap and pop while working out and the sound (noise control blocks out other sounds beautifully!!!!) adapts to dif types of music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AWESOME,
Glad to know you are enjoying the overall sound and excellent noise cancellation of your WH-CH710N headphones. We're also sorry if you feel the volume level on your headphones is low. Unfortunately, this unit does not support the Sony Headphones Connect app to fine tune sound frequencies to your music. For low sound level, turn up the volume of the headset and the connected device.
If your device is not connected to a Bluetooth device, try pairing the connected device with the unit once more. Please follow the help guide link to troubleshoot low sound level of your headphones: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752812.html
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your purchase! -Jess
- Pros mentioned:Battery life, Sound quality
Good sound and battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound but a little soft on the bass. Great battery life. Very easy bluetooth connectivity
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkZ,
Many thanks for the 5-star rating! We're glad you like the sound quality, long battery life and easy Bluetooth connectivity with your new headphones. We value your feedback with regard the bass sound of the unit. The sound quality may vary depending on the source and music you are playing. If available, please try to adjust the bass on the connected device. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Noise canceling head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling head phones are comfortable and were an excellent price. They work really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curlygirly, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Good, but not completely noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are a nice quality at a nice price. There are two settings, with one being better at blocking the noise, but they aren’t completely noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NCMom,
Thank you for sharing your feedback. We're glad to hear that we were able to meet your expectations with the quality and reasonable price with your new headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If the effect of noise canceling is not sufficient. Please make sure that the noise canceling function is turned on and adjust the headset into a comfortable position.
The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Totletech Member
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice product. Very comfortable and convenient to use. Used for my work since 6 months ago and Enjoyed so far. Best deal in terms of quality.
I would recommend this to a friendGood infusion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a good team and does perform what the include information
I would recommend this to a friend- Pros mentioned:ComfortCons mentioned:Volume
I love them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only con about these are: they are not really THAT loud but vv comfortable and cute! <3
I would recommend this to a friendBrand response from SonyListens
Posted .Hi evania,
Many thanks for the 5-star rating! We're glad you love your new headphones. However, we are sorry if you feel that sound level is low. Try adjusting the volume on the headphones and connected device. You may also find this link to troubleshoot if the sound quality is low:
https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752820.html
In case you need any assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WHCH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. Noise reduction works well. Fits comfortably over the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hardhead,
Perfect! We are very pleased to hear your enjoyable experience with the incredible sound quality, noise canceling features and comfortable fit of your WH-CH710N.These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Muy buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for the price. Great connectivity excellent battery life and clear sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lolito4484,
Many thanks for the 5-star rating! We're glad you like the clear sound, long battery life and easy connection with your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Build and quality is above average.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it in thanksgiving sale for around $85 (with taxes). Are good for using between long work from home meetings. The over the ears cushion fits perfectly on my ears. Sound quality and the beats are captured very well. The noise cancellation feature takes you to other world. It would better if folding facilities are added to these big headphones, that will help for storage and carrying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VSJADHAV,
Thank you sharing your great experience with us. We're glad to hear your new headphones suits your needs and expectations. Nice to know you like the comfortable fit, build, sound quality and noise canceling features of the unit. We greatly appreciate your feedback with regards the design of the headphones. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great study headphones so far. Charge lasts forever. Sound is good and great for working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danni, We are thrilled to hear that you are pleased with your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling Headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing Sony! -Craig
Not for business
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for watching TV or listening to music from my phone, unfortunately does not play well with my work PC laptop. It will work for a while, then suddenly drop the signal during a meeting. Thought it might be an issue with the specific pair, so replaced them through warranty, but the new pair does the same thing.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is really good. Battery lasts quite good. Good purchase during black friday deal
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiramisu,
Perfect! It's great to hear your enjoyable experience with the incredible sound quality and long battery life of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good sound, average fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great, but the fit is not as good as I was expecting. The ear cups are not as large as my older Sony phones, so they do not cover my entire ear. Plus there is a hard spot right in the middle of the cup that causes some discomfort after a short listening session. Only been using them wired so far, so I can't comment on connectivity or battery life at this point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ARBuyer,
Thank you for sharing your experience with us. We're glad to hear you like the wired connection and long battery life with your new headphones. We're sorry to hear the discomforts that you are having while wearing the unit. We suggest to adjust the can help reduce discomfort headband and the earpads properly for better fit and help reduce discomforts. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones,soft on ears, nice noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
Amazing! We truly appreciate your satisfaction with your new headphones. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sony earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these Sony earphones. Great sound, easy to connect, and comfortable. Would recommend!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidE, We're glad that you like the sound, comfort, and ease of connection. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Comfy with great noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my hubby. He loves how the headphones fit over his ear and the noise cancellation is great !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zanimarie,
Awesome! That's really thoughtful of you on getting your hubby and brand new headphones and nice to know he loves the comfortable fit and noise canceling features of the unit. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love listening to her music so i picked up these for her to use but she also uses them for conference calls. The team can hear her alot better over her other headphones. Now she can use em for work and pleasure..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roadblock,
Thank you for a great review! This is a great choice of gift and we truly appreciate you wife loves her new headphones. Nice to hear the headphones suits her needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Cons mentioned:Volume
Sony headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up around Christmas for my son. And they aren’t to loud and fit him prefect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinK,
Many thanks for the 5-star rating! This is definitely a great Christmas gift for your son. We're glad it suits his needs and expectations. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Good buy on Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable and deliver the quality of sound and noise cancelling I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the comfort, sound quality and noise canceling feature of our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for choosing SONY. ~Earl