Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
Great all around!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around! Exceeded my expectations! Everything was nicely packaged! But you can tell they are a little fragile compared to higher dollar Items! Just have to be a little bit more careful during usage etc.!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron, Fantastic! Good to know that the WHCH710N has exceeded your expectations. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Classic Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is perfect. Good bass. Sony lives up to its reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ANBOR,
Thank you so much for an amazing review! Nice to hear your enjoyable experience with the excellent noise canceling features and good bass of your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
good but not the best, does decent job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it had more bass. I was replacing my Sony XB900 which is still my favorite. this does a decent job listening to music but when it gets heavy it disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phani, We appreciate your feedback on this WHCH710N. We value your feedback about the sound quality and weight of this unit. If the headset connects to the previously connected Bluetooth device, the headset may only establish the HFP/HSP Bluetooth connection when it is turned on. Use the connected device to connect via an A2DP Bluetooth connection. To improve the sound level, turn up the volume of the headset and the connected device, and connect the Bluetooth device to the headset once again.
The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. Thank you for choosing Sony. Jay
Good for the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless Sony headphones. However, noise-cancelling is not optimal.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
My video
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, noise cancelling really works. Glad I purchased these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moonwatcher121,
Thank you so much for an amazing review! We're thrilled to hear you are enjoying the comfortable fit and noise canceling features of the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great buy got it on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, love the noise canceling features. Charge last for a significant amount of time. Easy to sync...Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diva,
Awesome! We're lad you like the great sound, noise canceling feature, battery life and connection of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
StereoSound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stereo sound. Battery life is outstanding. I use them all day long for conference calls and only charge about once a week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BetterThanFitbit,
Thank you for the 5-star rating! We're glad that you like the stereo sound, battery life and feature of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Cons mentioned:Volume
Just ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones don't get very loud. The sound is pretty good, but not great. I wouldn't buy them again...not for this price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi beau,
Thank you for sharing your experience with the WH-CH710N headphones. While we're glad that you found the headphones sound pretty good, we regret that we were not able to meet your expectation with the loudness of the headphones. For low sound level, please the following solution below:
Turn up the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Regards,
Kris
- Pros mentioned:Price, Sound quality
Good sound, good price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced. Sounds good. Used on airplane trip and could hear perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nymomof4,That's great! We're glad to hear that! The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Comfort, Sound quality
Really Solid Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construction, comfortable to wear, high quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Awesome! We're thrilled to hear you like the amazing sound quality, build quality, comfortable fit with your new headphones. The WH-CH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thanks for choosing Sony! - Kris
Don't get these at retail price, not worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these because they were on sale and I had some best buy rewards. The only good thing about these is the over the ear fork fitting factor. They feel very cheap and I feel like my earbuds have better sound quality than these. If they are on sale and you are looking for somthing cheap and basic, then they are alright. I would not pay retail price for them. Can find a lot better in that range.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Connor,
Thank you for purchasing the WHCH710N headphones. While we are glad you like the comfortable fit of the unit, we regret that we were not able to meet your expectations with the sound quality. We'd like to help and make this a better experience. For low sound quality, please try some of these solutions below:
Turn down the volume of the connected device if it is too loud.
Keep the headset away from a microwave oven, wireless LAN device, etc.
Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth device.
Switch the Bluetooth connection to A2DP with the connected device when the headset and the transmitting Bluetooth device are connected via an HFP or HSP Bluetooth connection.
If you connect a device with a built-in radio or tuner to the headset, broadcasts may not be received or the sensitivity may be reduced. Move the headset away from the connected device.
If the headset connects to the previously connected Bluetooth device, the headset may only establish the HFP/HSP Bluetooth connection when it is turned on. Use the connected device to connect via an A2DP Bluetooth connection.
When listening to music from a computer on the headset, the sound quality may be poor (e.g., difficult to hear the singer’s voice, etc.) for the first few seconds after a connection is established. This is due to the computer specifications (priority on stable connection at the start of transmission and then switches to priority on sound quality several seconds later) and is not a headset malfunction.
If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
Go ahead... Do It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was nervous to purchase at first. Don’t necessarily like the way it looks. Headphones look a bit cheap. BUT they work perfect! My wife uses them in the shop as she builds and hasn’t complained one bit, SHE LOVES THEM!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Coach,
You definitely made the right choice! We're thrilled to know that your wife loves the WH-CH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Comfortable to wear and great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not huge into earbuds. I prefer headphones and have been satisfied with Sony’s for the past 5 years. This latest version just as good as any.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MC03, we're glad you like our product. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing SONY. ~Earl
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product, I enjoyed the experience It was a Worth price. Good deal
I would recommend this to a friendGreat Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones, used them for gym time and everyday use. Recommended!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Perfect headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is spot on, worth the money, also comfy if you have bigger ears like me.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, EzraQ! We are incredibly pleased that you are satisfied with the amazing sound quality, comfortable fit design, and superb performance of our WH-CH710N noise canceling headphones. The WH-CH710N offers noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. Additionally, it has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you so much for purchasing our WH-CH710N and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Sony no baloney
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Outstanding performance. So impressed, bought a 2nd pair for my wife. She agrees, excellent sound and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santa,
Wow! We're thrilled to hear that both of you loves the overall performance of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Good headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift bought as a Black Friday deal. Good sound and battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Decim1870,
Awesome! We're glad you like the great sound and long battery life of your new headphones. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for your positive feedback! - Kris
- Pros mentioned:Comfort, Sound quality
Bullseye for a great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wear them a lot and the sound is excellent! They are comfortable to wear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurieH,
Thank you for the positive feedback! The WH-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710N uses a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day.
Thank you for choosing Sony!
-Craig
- Pros mentioned:Comfort, Sound quality
Excellent! Comfortable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, quiet, comfortable. College student loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraB,
Awesome! We really glad you like the comfortable fit and noise canceling features of the WHCH710N. This is definitely great use for students. The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris