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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,943 reviews
  • Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending on the device you're connected to audio quality can drop but worth the price if bluetooth is the only option, included mic is a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FatMike,

      Thanks for the 5-star rating. We will surely take note of this feedback as it helps us improve our products/services. In case you need assistance with your headphones, our team is available every day via chat:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is only $100 compare to my previous $250 headphone. But I am happy with sound quality, connectivity and control. I was not even happy with my $250 Backbeet Pro which has lots of issues. Built material on this one feels plastic and cheep but it is OK for a $100 headphone. GO FOR IT!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi winsgraphics,

      We are happy that you love it! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super great, only problem that ive had is sometimes when call and having them on, my voice gets distortioned and have to take them off. Charing is a blast, evan with my phone they charge and last up to 3 days!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kresly,
      Thank you for sharing your great experience with us. We're glad to know you like the WHCH710N headphones particularly the long battery life of the unit. However, we are sorry if you are experiencing issues when using the headphones for phone call. You may try some steps on this link to fix noise or distorted sound issues: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752755.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best head phone ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best headphone I ever used It's highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edigbre,

      You made the right choice! The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and holds a charge for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danimal540, Thank you for giving the product a perfect rating! We're glad you like the great sound and long-lasting battery life of your new headphones. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best product for noise cancelling.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought these. I would like to have had in-ear noise canceling ones but I just have not found any that fit well. Battery life is very good. Use this on planes, for phone calls, and playing games on the computer. Buy when they go on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Airmack,
      Many thanks for the 5-star rating! We're glad you found the best headphones that perfectly suits your needs and expectations. Your satisfaction means a lot to us. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my sister, as she’s been having a lot of different kinds of headphones. She thought she’d give them a shot. So far, she hasn’t had any issues, and they are super comfy, even with all the piercings she has. Would definately recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Capmerica93,
      Many thanks for the 5-star rating and recommendation! That's very sweet of you on getting your sister a new pair of headphones. Nice to know she is enjoying the comfortable fit and functionality of the unit. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    So glad I purchased these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for blocking out airplane engine noise. Makes flying so much more enjoyable with these earphones. No jet lag after flight either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,
      Perfect! We're happy to know that it suits your needs and expectations. We're glad to know that you like the noise cancelling feature of the headphones that makes flying so much more enjoyable! The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Works well for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use. The price was great for the product. I've bought a few of these when they go on sale to give as Christmas gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Up to PAR or maybe even better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally priced @ $199.00, got it on sale at $148.00, This Sony - WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones is up to PAR or maybe even better with its competitors. The size of the muff are big enough to cover my whole ear which makes the sound really crisps and the noise cancelling features is really awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RanDeo26, We are glad to hear you are enjoying the crisps sound and the features of your WH-CH710N noise-canceling headphones. The WF-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Good product with value price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid is enjoying this product. She really loved it for her school work and other entertainment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bsuccess,

      We are happy that your kid loves it! The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older model. It doesn’t fold up like the newer model. The noise canceling feature isn’t super Strong but it works. Decent budget headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LionelLeft,

      Thank you for the honest review. We will surely take note of this feedback as it helps us improve our products/services. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best Product designed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price, use it often , robust and well designed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Onny23, We are glad that you like your new Sony wireless noise canceling headphones. Your new WH-CH710N wireless noise canceling headphones offer powerful, distraction-free listening wherever you are. With noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear. With up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Berryv good sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones got these for my son and I bought one also for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hecla,
      Thank you so much for an amazing review! We're really glad that both of you like the incredible sound and quality of the WHCH710N. These headphones: offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones got these for my son and I bought one also for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hecla,
      Many thanks for the 5-star rating! This is definitely a great gift for your son. Nice to know you like the WHCH710N headphones and decided to buy another one for yourself. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome at a reasonable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift, but charged them and tried them out - just to be sure of quality. They hold their own when compared to other Sony headphones we have in the house (WH-1000XM4 and WH-XB900N), but don't have quite the bass the 1000's do. Overall these delivery fairly high-end sound at a "medium" price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrMike,
      Thank you for the 5-star rating and for supporting Sony! We're glad to know we were able to meet your expectations with the WHCH710N. These headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We greatly appreciate your feedback and thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Sony headphones and for the price, these work pretty well. I would recommend these to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NW15, Awesome! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WF-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent sound quality and are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackie,
      Perfect! We are glad to hear you are enjoying the excellent sound and comfortable fit of your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Good battery life and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherrite, Excellent! We're glad that you love the battery life and sound quality of your headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Reliable affordably headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable affordably headphones for daily wear. I am glad I bought them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lamasitta,
      Awesome! We're glad your new headphones perfectly suits your needs and expectations. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US