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Customer Ratings & Reviews

Your price for this item is $127.99
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The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 2943 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,943 reviews
  • Rated 5 out of 5 stars

    Robert cook

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my wife, she loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 12345boss
      Thank you for such a great review! That's very sweet of you on buying your wife a headphones and we're happy to hear she loves them. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was a gift from family, never owned a set but now that I do I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmg21,
      Wow! This is a nice gift and we're glad that you love your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and still working thankfully! Good product for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikemel, We're glad that the WH-CH710N noise-canceling headphones work great. The WF-CH710 headphones offer noise-canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise-canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for choosing the Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value especially with coupon points. Working good for less than Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Customer,
      Thank you for the 5-star rating. We're glad to know that you like your new headphones. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    greatly appreciated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and made a great purchase buying this. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ckent07,
      Amazing! We're glad to know we were able to give your a great deal and how you love your new headphones. The WHCH710N have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sony sound. The noise cancelling function is not great, but enough for the price. The headphone is light so comfortable to wear for a longer period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dknim,
      Awesome! We're glad to know you are enjoying the great sound, lightweight and comfortable fit with your new headphones. We're sorry to hear that we were not able to meet your full expectations with the noise canceling features. If the effect of noise canceling is not sufficient. Make sure that the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Your feedback is greatly appreciated and thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for a month now. I did not expect them to be the quality that they are. I would definitely recommend these headphones to anyone Who is looking for a great price headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfie,
      Thank you for the positive feedback! We're glad to hear we were able to give you a great deal. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    i suppose they were ok headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took it back because it wasnt what I expected. cant fault the item

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi greatportabledrive, we're sorry to hear that you had returned your SONY unit. We would like to know more details about the issue so we can better improve our products. We have our support team that always happy to assist you. You may email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you reconsider SONY again. ~Earl Sony_US

  • Rated 5 out of 5 stars

    DVD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the the use and easy of operation of the DVD player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Huck,
      Awesome! We appreciate your positive feedback with our products. We also hope that you like the WHCH710N. These headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. We appreciate your feedback with regards the color options available for the headphones. Sony takes into consideration all feedbacks as it helps to improve our services. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Value to the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, excellent experience with this item, strongly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Venki,
      Terrific! We're glad to know your investment with the headphones is worth it. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson for gift. He loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dlk78,
      Awesome! This is definitely a great choice for a gift and we're really glad your grandson loves his new headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Not really worth the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I don't think it's really worth it. There are better, higher quality speakers, for a similar and sometimes cheaper price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed, Expected better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use a no-name brand headphone which I enjoyed for over 3 years. I needed a replacement, I thought Sony would be a better brand. The main complaint is the cushion effect over the ear is bearly enough, secondly, not enough base power.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xscorpiox,

      We are sorry to hear that the headphones did not live up to your expectations. The headphones is designed for playback of bass sound. When the audio source does not contain much of bass sound, the bass sound may not be audible. We will surely take note of this feedback as it helps us improve our products/services. Thank you for sharing your review.

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and comfortable I like being able to workout without worrying about them falling out of my like ear buds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djbackz88,
      Thank you for your valuable feedback! It's great to know how you like the comfortable fit and ease of use with your headphones. Nice to hear you enjoy the headphones while working out. The WHCH710N offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks good and have good voice quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mouse,
      Awesome! We're glad to hear you like the design/built and sound quality of your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, Passive noise reduction is better than what I expected. We also tested the active noise reduction, but for our use at home, it reduces external sounds so much that I lost all sense of what was going on in the home. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi discgolfer,

      Thank you for the 5-star rating! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing for Everyday use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super amazing quality and the noise-canceling feature is a game-changer. Use them for studying and at night to watch TV and not disturb my partner while she sleeps. Connects easily and carry them everywhere I go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JtoG2021,
      Perfect! We're happy to know that the headphones suits your needs and expectations. We're also glad you like its Bluetooth connectivity and portability of the unit. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Grandpa Can Hear Now the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound cancellation. Also good for hard or hearing grandpa.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brooklyn, We are glad that your grandpa can now hear the TV. You chose the best brand for him. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever he is. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, he can take control of what you hear—and with up to 35 hours of wireless playback, he can listen to music all day long. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good affordable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good affordable headset! Would recommend if you’re looking for a headset with noise canceling but don’t want to spend a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KerryJ, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small ears cups

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones looks great , good quality, but the over ears cups are small for my ears, sounds good and pair with the Bluetooth are really easy-to-use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColMaster,
      Thank you for taking the time to write this review. We're glad to know you like the quality, great sound, easy pairing to your Bluetooth devices and ease of use with your new headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710N has a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10-minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction-free listening experience for the entire day. We greatly appreciate your feedback with regards the ear cups of the unit. Thank you for purchasing Sony! - Kris Sony_US