Customer Ratings & Reviews
- Model:
- WHCH710N/H
- SKU:
- 6408361
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the noise cancellation, comfort, battery life, price, and sound quality of the WH-CH710N Wireless Noise-Cancelling Over-the-Ear Headphones. Many customers find that the noise cancellation is excellent and effectively blocks out outside noise. The headphones are also praised for being comfortable to wear, even for extended periods. Customers appreciate the long battery life, which allows for hours of use without needing to recharge. The price point is seen as reasonable for the offered features. The sound quality is generally well-received, with customers describing it as good and clear.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my grandsons Christmas gifts. They will love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CathyW,
Sweet! This is a nice present that we're sure your grandson would love. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony wh-ch710n
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, little tight on ears, not that comfortable on ears after wearing for 20 to 30 min.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpartanGrenadier,
Thank you for your time writing this review. While we are glad you like the great sound quality, we're sorry to hear your discomforts while wearing the headphones. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. These headphones actually support super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit.
In case you need assistance with your Sony device, feel free to contact us by sending an email to by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WHCH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Sound quality
4.5 Stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True perfection, minus the ears could use some more cushion. Blocks out enough noise, but you could still hear a murder if they broke in... you know, just incase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KittyCatSassyPants2005,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony and enjoy your headphones!
David
- Pros mentioned:Sound quality
Great sound, not very durable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound and noise cancellation. However part of the swivel mount on the right ear and sticks out. Still works fine but looks funny when wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CompulsiveCustomer,
We are sorry to hear what happen. If you need further assistance, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Great Headphones for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise-canceling headphones for a fantastic Black Friday price. Sony makes good stuff and these pair easily with my computers, iPads, MacBook Pro, and iPhone 13 Pro Max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello srwilson,
That's very nice to hear! We're glad you like the noise canceling of the headphones. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I use them to cancel out the noise when my office is busy and loud. They work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karlen We're glad that the headphones work well in canceling noise during busy and loud office hours. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and quality. Blocks noise and good volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaswild,
We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I detest ear buds. This was a very good purchase. Used on airplane and worked as I expected. Would recommend if you want over head earphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okeedukefan, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Got it on sale for 45% off. I would recommend these for anyone that does not want to break the bank on noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrhappy, We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! Erin
Glad I purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling head phones for studying!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph,
Glad we can help with your studies. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Great Sound and Noise cancellation but bad Mic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headphone for listening to music, but it is not made for taking calls. The mic game is weak as people can barely hear me from the other side when I am taking calls through the built-in mic. The noise cancellation is really good as you would expect from Sony and the sound quality is one of the best I have heard. I don't know why Sony didn't pay a little more attention to their mic when taking calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SSAV,
Thank you for reaching out to us. While we are glad you like the great sound and noise canceling, we're sorry to hear the issue where you can barely heard when making phone calls. We'd like to help isolate the issue. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Use this headset and the phone as near to each other as possible. Resetting the headset may help is the headphones is not working properly. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752743.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this from my wife my wife is half deaf in one ear and they she said they sound amazing super good quality I recommend them for anybody
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cktrue69, Thanks for review and feedback. We're glad that you find our products useful. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality, Weight
Not as good as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight but not seem to be sturdy good sound quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RAMI,
Thank you for your time writing this review. We're glad you like the sound quality of the WHCH710N. All Sony products are manufactured to the highest level of quality control for the specific features for any model before distribution for sale.
The WH-CH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WHCH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable sound,great quality and very happy with my purchase .I would recommend these headphones sony did a great job with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatsound,
Perfect! We're glad that you are satisfied with your purchase. We always strive to deliver the best in our products. The WH-CH710N Wireless Noise-Canceling Headphones offer powerful, distraction-free listening wherever you are. With Noise Canceling via Dual Noise Sensor Technology, as well as Ambient Sound mode, you can take control of what you hear—and with up to 35 hours of wireless playback, you can listen to music all day long. Thank you for your recommendation and for purchasing Sony! - Kris
Excellent for everyone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing, I recommend it................./::/:/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi George1,
Thank you for the recommendation! We are glad to hear you are enjoying your new WH-CH710N noise canceling headphones. The WH-CH710 headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710N use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Decent Pair of ANCs
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best budget ANC. Not a sound expert but audio was quite good. Build wasn't sturdy though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nel4tron,
Thank you for your time writing this review. We're glad you like your new WHCH710N. These offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. Thank you for choosing Sony! - Kris
Not Impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as replacement for my Sony WH-CH700N headphones which failed once i dropped the, These 710's seemed to have a lest frequency response and dynamic sound. I wasn't impressed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ccmm,
Thank you for your feedback with the WHCH710N. We regret that we were not able to meet all of your expectations with the headphones. We'd like to help and make this more a better experience. For best sound quality, please try some of these solutions below:
Turn down the volume of the connected device if it is too loud.
Keep the headset away from a microwave oven, wireless LAN device, etc.
Bring the headset closer to the Bluetooth device. Remove any obstacles between the headset and the Bluetooth device.
Switch the Bluetooth connection to A2DP with the connected device when the headset and the transmitting Bluetooth device are connected via an HFP or HSP Bluetooth connection.
If you connect a device with a built-in radio or tuner to the headset, broadcasts may not be received or the sensitivity may be reduced. Move the headset away from the connected device.
If the headset connects to the previously connected Bluetooth device, the headset may only establish the HFP/HSP Bluetooth connection when it is turned on. Use the connected device to connect via an A2DP Bluetooth connection.
When listening to music from a computer on the headset, the sound quality may be poor (e.g., difficult to hear the singer’s voice, etc.) for the first few seconds after a connection is established. This is due to the computer specifications (priority on stable connection at the start of transmission and then switches to priority on sound quality several seconds later) and is not a headset malfunction.
If the sound quality does not improve after a few seconds, use the computer to establish an A2DP connection. As for the operations on your computer, refer to the operating instructions supplied with the computer.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
Regards,
Kris
- Pros mentioned:Sound quality
Stopped after little use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working on one side after about 6 months of light use. Got a replacement pair from Sony, which also stopped working on one side after about 6 months of light use. Now no support from Sony and the headphones can’t be repaired. Waste of money. Sound was good while it lasted.
No, I would not recommend this to a friend Noise Cancelling?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying out a less expensive NC headphone that did not perform well, I returned them and got the WH-CH710N for over twice the price hoping that the performance would be twice as good. It has not proven to be better and unfortunately I missed the 15 day deadline to return them. So I am now stuck with them. Sony offers a newer model for much more money, that are claimed to be the Industry Setting Noise Cancelling headset available. I am not going to cough up the money that they think they are worth unless I can test them myself before I leave the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby, Thank you for purchasing the WHCH710N Headphones. We are sorry that the Noise cancelling of the headphones is not sufficient for you. We'd love to troubleshoot the issue and make this a better experience for you. For this, please try these steps. First, make sure that the noise cancelling function is turned on. Adjust the headset into a comfortable position.
Please take note that the noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Should you need further assistance, please feel free to contact us for help.
Please email the below information to [email protected]
Full Name:
Best Buy Username:
Telephone Number:
Issue:
Model Number:
Regards,
Carl
- Pros mentioned:Sound quality
Thoughts on headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product sound quality is great but thought the nose canceling would be better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuleinyH,
Thank you for your time writing this review. We are glad you like great sound quality the WHCH710N headphones. However, we are are sorry if we were not able to meet your full expectations with the noise canceling features of the unit. Please check the following below if the effect of noise canceling is not sufficient.
Make sure that the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH710Ns use a powerful Li-ion battery which provides up to 35 hours of playback on a single charge, or 60 minutes of playback from a 10 minute charge using the Quick Charge feature. They are designed to provide a powerful and distraction free listening experience for the entire day. We value your feedback and thanks again for purchasing Sony! - Kris