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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony head sets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for noise cancelling headphones primarily because I do a lot of flying. Was pleasantly surprised how soft and easy they are to use. I love the way I can change the volume with just a touch. Also the quality of the headphones are excellent. I had Bose before and I liked them. My Bose had seen better days and I decided to try something different. My friend had this same pair and I borrowed them to take on my flight and I was hooked!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laura,

      You made the right choice! The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, super comfortable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them to use for Zoom meetings. I was surprised at how well the noise cancelling feature work. It has a built-in microphone, so it's perfect if you have to talk in meetings. They're really comfortable, I can wear them for several hours just fine. I love that you can use both Bluetooth or a headphone jack (which you will need if you run out of battery). I also use them to listen to music and watch movies, great sound. The only little thing that I find annoying is that the USB cable to charge them from a laptop is super short, so you're not able to use them while they charge. BUT this type of short cables seem to be more and more common, so if you choose a different model it might come with the same short cable. I've had them for a while now, I use them basically every day for several hours and they work just as well as the day I bought them. I'm really happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loulou, That's amazing! Thank you so much for the 5-stars review! We're really thrilled to hear you're having a wonderful listening experience with our WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. It's amazing to know you like the superb features, especially the noise canceling, exceptional sound quality, and you are extremely comfortable using them for long periods of time. Your feedback about the supplied USB Type-C cable length is greatly appreciated. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are comfortable to wear for hours. Great sound, deep base, and fantastic noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chucker,

      Perfect! Good to know that you're enjoying the sound quality, noise canceling function, and comfort of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    WFH essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I would love these so much, but really great product. Easy install on almost all devices. I wish I could pick and choose which device it could connect to automatically, but that is a software upgrade in development! I use it for my work calls and it lasts all day, no problems. And you know how comfy you need to be working from home. In between calls, I like to listen to my music and it's comfy to wear all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheGoose, That's great! We are so happy you gave the XB900N headphones a try and we did not let you down. As an audio company we strive for perfection and love to hear your feedback. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used these headphones, as they were a Christmas gift. I can tell you they are great, sound is amazing, can clearly hear the highs and lows, extra bass is a great feature. Still trying to get used to all the functions. I did receive a call while wearing them and the voices on the other side were clear, no distortion. So far so GREAT!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, You made the right choice with these headphones! Good to hear that you are enjoying the amazing features and sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had success with Sony products, and I had an opportunity to purchase these headphones. I cannot adequately express my satisfaction with this product. The sound is amazing and nine hours per charge is nothing to wink at. In addition, I value the warranties offered through Best Buy. I have never been questioned when I need to return a product. The salespeople are friendly and helpful. Keep up the excellent work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mried, Wow! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality and features of your new WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good When On Sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit really nicely on my head, they don't have that poke into the ear like other Sony headphones have so they are very comfortable to wear all day. The only problem I have is because the ear muffs are leather it occasionally gets hot under them but other than that no complaints. The battery life is great at the end of the day after using them from 7 am to 10 pm they are only at 50%. The sound quality is really good I can clearly hear everything coming out of the headphones. The noise cancelling is nice but I do not really use that feature so I cannot give a good opinion on that feature. They do everything I need them to do so it was definitely worth the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stan, Wow! Thanks for the 5-star review of your WH-XB900N headphones! We're happy to hear you love how they feel exceptionally comfortable to wear for an extended period of time. Good to know as well that you like the great battery life and incredible sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Perfect bluetooth headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Bass!!! Very comfortable & great bluetooth. Very satisfied with quality and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dgb1, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. We're glad that you found the perfect headphones and you're satisfied with the overall sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. To get the most out of your WH-XB900N, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Best mid range headphones on the market.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is great. The comfort is great. The battery life is fantastic. Overall a very strong contender for best headphones for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. I bought these to use at work. I love that there is an ambiance mode, this allows me to hear when a coworker calls my name. The sound quality is also great. These can be considered bass heavy, but thats expected due to them being the extra bass model. I personally enjoy that. If you're looking for something that you can use for a long period of time, these may be what you're looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, We're very grateful for this positive feedback! Thanks for sharing your experience so far with your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. We're glad to hear you're enjoying the amazing features and overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Adjustable Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very comfortable to wear around the ears. It works well for long airplane trips. The sound quality is very good. The only downside is these headphones adjust to become larger, but they do not adjust to become smaller. If I had a larger head, this would be great. However, I have a small head, so these headphones are a little loose when I wear them. It would be nice if they could adjust to be smaller as well as larger. This may not be the right product if you have a small head and want a snug fit. If you have a large head, you should enjoy wearing these.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $128 for these on sale, and they are well worth that price and more. Over $200 I would see if there are any fancier newer models of headphones on sale though. These sound great but the build is just plastic, nothing extravagant if that is important to you. They have good noise cancelling and deep bass. I like that I can use them passively through the 3.5mm if the battery goes dead. Bass isn't quite as punchy when they're off but they still sound good. You can also use them through the 3.5mm jack when they're powered on for the full sound even if you don't want to use bluetooth. It appears that bluetooth shuts off as soon as an audio cable plugs in. Battery seems to last a very long time. The gray color is very nice too. I like the glossy accents by the vents.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi reviewer, we're glad you like the noise canceling feature, sound quality, and battery life of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for purchasing our WH-XB900N and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Price and Performance Worth Listening To

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found these headphones to be a great balance between price and performance, especially for those who like a little more bass in their music (almost too much for my taste, but I definitely liked the ability to adjust them down just a touch, especially when it did barely clip on a couple classical organ pieces, strangely enough). The noise cancelling is good, and the controls are very intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dbelken, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent Purchase - Sony THE King of Headphones?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of Sony headphones and boy do I wish I knew how good they were before. These headphones are super comfortable - I cannot stress that enough. Having a larger head I am always have a tough time getting the perfect fit. I can wear these for hours and have no pain or overheating issues on my head or ears. Battery runs for a crazy amount of time between charges. Bass is solid and vocals are among all the other top brands. I'm not an audiophile, but I can tell the range definitely competes with other headsets I've had from Sennheiser, Bose, Beats, etc. The only downside I've remotely come across is the noise cancelling is decent, but not quite as... aggressive (?) as some others. However, I think the mobile app can change that. Even if that's the sacrifice you make for SUPER COMFORTABLE, accurate, affordable headphones, I'll gladly take the trade any day. =)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CookieHustler, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    noise canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones, block out construction noise. they are comfortable, fit really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi constructionnoise,

      Great! Good to know that you like the comfort, fit, and noise canceling function of the headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Decent High End Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones is fantastic. The bass comes through really well, and the noise cancelling works excellently. Super comfortable also because of the top padding and not overly heavy so it doesn't weigh down on your ears like other over-the-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones I really wanted to upgrade to something better than my old JBL’s. These are PERFECT for me. I could have went one step up in the SONY line, but I thought it wasn’t worth twice the money for my needs/wants. These sound great and are comfortable. BTW, I am a big fan of SONY. I have TV, Speakers, Blu Ray and now headphones. None of their products have ever let me down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jimmyjam,
      Thank you for a remarkable review! This is a great choice of an upgrade and we're glad these headphones suits your needs and expectations. The WH-XB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Mid Value headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I will say when it comes to headphones you have headphones that are 10 dollars and headphones that are 1,000 dollars. For something in between these are great. The mic doesn’t work on PS4 but other than that they are really comfy and sound good. I didn’t notice the bass as being super heavy and if you do there should be settings to change that. The battery life is insane and I hardly have to charge them. Switching between devices with Bluetooth is kind of a pain but I’ve done the same thing for all my Bluetooth devices before. Your ears might get a little toasty after awhile but even with glasses they didn’t really pose a problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clint,

      Thank you for the superb review of your WH-XB900N. It's really nice to know you like the excellent sound quality, great battery life, and overall sound quality of these headphones. We value your input and appreciate the feedback using the mic function of the unit on PS4. The headphones are not designed for PlayStation used. It may work, however, we cannot guarantee that all functions or features will work. Additionally, the mic function is disabled when using the supplied headphones cable. We recommend using headphones that are designed for PlayStation.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Comfortable around ears.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a Sennheiser PXC 550 first and could not get it comfortable around my ears. Switched to the Sony and it was a perfect fit. The ear holes are wider and don't taper at the bottom like the Sennheiser. Additionally this Sony has better bass (if your into that). I like the ability to put my hand over the right earcup to temporarily deactivate the noise canceling and amplify the outside noise so I can hear someone talking to me.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    One of the best bluetooth headsets I've tried

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many different bluetooth headphones, some way more expensive and some cheaper. I would say The first gen Beats were the best and this takes second place(well first since you can't get the first gen Beats anymore). They are are some of the most comfortable headphones with the best sound. Decent bass without destroying the high end. The connectivity to my phone is easy and flawless. Battery power on this device is probably the best out of all the headphones I tired. One thing I hate is one of the earpieces is used for dialing but it's hard to use and random. So I used to sleep with them on and accidentally call random people(once some very important people in my line of work at 5am). If there was a way to disable it, I'd give these headphones a higher score but I still recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam,

      We really appreciate the time you took to share so many details about your experience with the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US