Customer Ratings & Reviews
- Model:
- WHXB900N/H
- SKU:
- 6347799
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Battery life, Comfort
Great pair of Noise Cancelling Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WH-XB900N is Sony’s latest offering in its line of noise cancelling headphones. And one can say it is also a younger sibling of Sony’s hugely popular and arguably the best noise-cancelling headphones the flagship WH-1000XM3. That said, how would now one compare the XB900 to the MX3? The most obvious difference one would note would be the price difference of the two headphones which is $100. So obviously the XB-900 would have some features left out. Both headphones have generally the same design but notably the XB900 has an over-the-ear design whereas the other would have an around the-ear-design. For some this may be a big deal, but for me as long as my ears are comfortable, there would be no big deal. And the XB900 is quite comfortable. Being designated as an XB device indicates that the XB900 is heavy on the bass. And it does deliver! I’ve tried this for over a week. It also supports the A2DP, AVRCP, HFP, HSP, SBC, AAC, aptX, aptX HD, and LDAC codecs. But surprisingly, the XB900 does not have the Hi-Res Audio seal like the XM3. And for those who are not really into bass, the music app can adjust the bass levels. The XB900 also does not use the highly rated QN1 chip, but nonetheless can compete with audio quality but supposedly cannot control air pressure inside an airplane. (I cannot attest to this as I haven’t been inside an airplane in years.) And like the flagship, both only support Bluetooth 4.2 which is really disappointing given that Bluetooth 5.0 has been around for some time. Both do support NFC. The battery life of XB900N like the XM3 is superb rated at 30 hours between charges. I have been using this headphone unit for several hours a week and I’m only around half of the battery life of this unit. The unit takes roughly four hours to fully charge which is a downer for me. But thankfully it has a quick charge mode via USB-C which can give you at least an hour for a 10 to 15 minute charge, enough for it to last until you get home. The controls of both units use touch controls which is a nice touch. But the XB900N scrimps on others such as it having carry pouch instead of a case and does not include an airplane adapter. Also the cable included does not have gold connectors unlike other Sony headphones. But so far, I haven’t seen anything really negative about the XB900N. As such I am still giving this a five-star rating and would recommend it to anyone looking for a bass heavy pair of headphones.
I would recommend this to a friend TV Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and extra bass is perfect. Can watch sports and movies without inconveniencing anyone. Wireless function is superb
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simplicity, Thank you for the awesome review! We're thrilled you like the great sound quality, extra bass, and stable wireless connectivity of your Sony WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam
I like em
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That’s what she said. The microphone is better as a noise canceling agent than when used for phone calls.
I would recommend this to a friendGrear for beginners
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build and quality are not at the level of Sony's WH1000XM3. I would say if you want basic noise-canceling headphones go for these. If you are more serious about noise-canceling abilities then upgrade to the WH1000X
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TChart, We are glad you like the build and quality of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
Sony noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my son loves the feature that you place your hand on the ear phone and it pauses the music so you can hear your mom calling for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie1972, Wow! That's really good of you to say. Thanks for the positive feedback! We're happy to hear your son loves his new WH-XB900N and he's enjoying the superb features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
Very Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son. He loves them. I got them on sale during the "Prime Day" sales that Best Buy had to compete with Amazon. Great value for $120!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cleanguy, Thanks for this amazing review! We're delighted to hear your son is enjoying his new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
Get the additional warranty!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technology of these headphones are great, but I would HIGHLY recommend getting Best Buy's 2 year accidental protection as these headphones are made out of cheap materials that WILL break over time. I'm currently looking at my pair that has separated at the lower headband piece wondering what to do after just being told by a Sony representative that it will not be covered by their warranty. The only option available was to pay additional funds to have a local service team repair them. Very frustrating and disappointing care for what many would consider a reputable brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JJay,
Thank you for sharing your experience with us. While we are glad glad you like the WHXB900N, we're sorry to hear what happened to the headphones. This does not happen often and definitely not the buying experience that we want our customer to have with us. We'd like to check on the case and do the best possible for you.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Case Number:
Issue:
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The XB900N actually support soft cushioned ear pads that offer long lasting comfort and everyday practicality. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones I just wish that with all Bluetooth technology you could bypass the volume limitations they obviously put in place for hearing safety.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erikreal1, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a particularly a Sony fan but these headphones are definitely good. My only only criticism is that Sony electronics is at the high end of the price range for almost everything.
I would recommend this to a friendGood headphones, wait til they're on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Noise cancelling could be a little better, but for getting these on sale I was fine with compromising on that. Definitely recommend fiddling with the EQ settings in the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BTOM, We're glad you appreciate the overall features and performance of the headphones. We value your input regarding the noise canceling feature. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess
Great earphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like them. The microphone picks up my voice very good. Ppl claim they can't tell that I'm using them on phone calls. They do sometimes have problem connecting with my TV.
I would recommend this to a friendIf you listen to all kinds of genres
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For audiophiles who listen to all kinds of music (Deathcore to Salsa, Classical to Drum N Bass, etc). Very well balanced headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiophile, Thanks for the 5-stars rating! We are really glad that you like the incredible sound quality of these headphones. It's amazing to hear you are having an enjoyable listening experience with your WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like this headphones are better my old ones, that why i return, i can't feel the bass, but if you want the best noise cancell this ones is for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NEUTROSTARS, Thank you for the feedback on your experience with your WHXB900N and we regret to hear that the unit had to be returned. To ensure optimal listening experience and to enhance the bass response, customize the Equalizer settings and set the CLEAR BASS function using the “Sony | Headphones Connect” app. Please refer to this link for more information:
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050030.html
Should you need any assistance in the future, we can offer assistance by visiting our Sony Support website through this link https://us.esupport.sony.com/support/s/service?language=en_US and you can chat with one of our agents who would be glad to help.
I hope you consider our Sony products in the future. Thank you for sharing your feedback.
Sincerely,
Sam
Unreliable, Poor Noise Cancelling - Pass
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect to more than one device at a time. This important because you will have to turn off bluetooth on your other devices before you can connect the headphones to another device. Have trouble connecting to devices in general. This is very annoying, many times I just give up, turn them off and go back to my cheap Taotronics. Poor noise cancelling. Sound is ok. Compared to my $50 Taotronics, in my opinion it is inferior. Sound is good but if you need good noise cancelling, you will have look somewhere else, or pay for more expensive Sony's.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gloswift, Thank you for sharing your feedback. These headphones support multipoint connections which allows you to connect 2 Bluetooth devices to the headset and use one device for music playback (A2DP connection) and the other for talking (HFP/HSP connection). To know more about this, please visit this link: https://helpguide.sony.net/mdr/whxb900n/v1/en/search/search.html?search=multipoint%20connection. We appreciate your time and your feedback. We will be sure to pass this information along to the appropriate department. Thank you for choosing Sony! Vincent
Love my headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for listening to music and podcasts. Trust me, with five little boys running around, headphones are not just a luxury but necessity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BossLady, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
We shall see...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale to replace JBL headphones that gave out after only 5 months. Will they last longer than 6 months? Stay tuned. In the meantime, they do look pretty awesome.
I would recommend this to a friendSony WH-XB900N wireless Bluetooth headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased as a Christmas gift for my grandson so am unable to rate other than he said he absolutely loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NANA, Wow! Thanks for leaving us such a great review on the WH-XB900N! We are really delighted to hear your grandson is satisfied with the incredible sound quality of his new WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess
good headphones but there are better ones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if u r in a quiet place it works very good depending if u are in a noisy area the equalizer will stop your music and it will beep constantly to adjust the music with the noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hii G935,
We're glad to know you like most of the features of your new WH-XB900N. We value your input and appreciate the feedback. You can change the settings of the noise canceling function and the Ambient Sound Mode with the “Sony | Headphones Connect” app. You can also change the auto adjustment of the noise canceling function by behavior recognition (Adaptive Sound Control).
These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
These are perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these after multiple attempts at getting headphones for work. No one could hear me on the previous ones. These are perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leash, We're glad to hear that you are happy with the WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay
good sound, good battery
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones, reliable. I wish when you plugged in aux you didn't need to power it on.
I would recommend this to a friend