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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality at an affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a Christmas present for my girlfriend and she loves them. I have tried them my self and find them to be comfortable and with great sound quality. I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good value and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for noise-cancelling, volume control, and reasonable power consumption. Still having to get used to finding the controls without looking. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamsungTabletUser, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. Good to know that you like the overall features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound quality, love that I can double tap to pause the TV. Increase or decrease volume with the slide of a finger, or mute by cupping the headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Qnofsheeba, Awesome! We're really glad to hear you're having an enjoyable experience with your WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones. Good to know that you like the incredible sound quality, comfortability, and overall features of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing bass, suits me better than the xm3s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits my needs perfectly. I have these and the xm3 headphones . After using both for about 2 weeks, this the 900h were my pick. The xm3’s were much better at noise canceling and I guess a bit better in audio accuracy. But for me , these weren’t too big of a deal. For instance , I don’t really need noise canceling in my life, and if I did , the noise canceling on these with very low music playing will kill out any noise(tho the xm3s did do this job without music). Another reason I chose these, is because I’m a big bass audio addict. In comparison to both, they handled bass very well, but , the 900h dishes out way more(obviously), but I did notice the xm3 had more of a quick high punch to drum kicks which would bug me at high bass settings where The 900h had a softer but much more noticeable bass . Drum kicks for example on some songs were better sounding to me with the 900s. This is clearly not what most people probably want from all headphones , but for me it’s the better choise considering I use it mainly for gym sessions, YouTube and movies from my tv. I do read sometimes in coffee shops where the xm3s would shine in noise canceling , but i don’t visit them frequently enough to choose them over the 900s. So, if you want bass to kick and sound just as good in my opinion, go with the 900s. If you want a more accurate sound from headphones with top notch noise canceling that cost 100+ more , go with the xm3s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon909,

      Thanks for the feedback. We really appreciate the time you took to share so many details about your experience with the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound from these and the comfort they provide. Great for watching long movies. The IOS app is a bit confusing and I cant figure out what value it brings, so I don't use it. But I would definitely recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeNJ, Thank you for your feedback! We are glad to hear that you are happy with your purchase. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best sounding headphones for music! AWESOME!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this 6 stars I would. This is honestly the BEST headphone I've EVER HAD. For music, honestly it beats the Studio Beats 3, Sony 1000 v.4 and Sony 910n's that I have. I LOVE it, and I'm actually bought and continuing to buy more of these while they are available and on sale at Bestbuy. They are FAR superior to the Sony 910n's that are replacing it, and they just sound amazing. Great bass, a great Sony app that you can adjust the equalizer. (Best setting for me is all the way up to 10 on all sliders and 10 on the bass setting). With this custom setting, I literally can't turn it up more than 70 percent on my iphone 12 pro max, without it being almost too loud. All music sounds great on it, and honestly, I"ve made calls on my iphone with it, and the mics are close to as good as the Sony 1000.v4's. The only complaint I'd say about these is that the noise cancelling is decent but definitely not as good as the Sony 1000 v.4s. (They are king and honestly I can have a fan on in my room and wear those and you don't hear the fan, they cancel that much noise!). Overall, great headphones especially if you can find on sale. The only bummer of a thing is they don't come with a case like the 910n's, Beat Studio 3's, or Sony 1000 v.4. Overall though, I HIGHLY recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zaglaw2002, Wow! That's really cool! We're thrilled to hear you are having a great listening experience using these amazing headphones. We're also glad you feel the XB900N is the best sounding headphones that you've owned. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and love the features...These are alot more sturdy than similar items at lower price. I would highly recommend them for anyone buying them for your teen!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dag911, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, light, clear sound and beautifull

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. I don't like wasting money on trying wireless headphones because sometimes it is hot or miss. You either have a hiss, beep, feedback or the volume is too low. With these I have no issues and sound is nice and loud along with the mix being good for calls. The app that you download to control the features adds a more personalized listening experience. You can even use the cord for a wired experience as well. Also, the noise canceling is more than adequate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nthenic, Perfect! Good to know you're satisfied with your purchase! We're thrilled to hear that you feel the WHXB900N is the best sounding headphones that you've owned and you're enjoying the nice sound quality and overall features of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    High quality headphones with benefits!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. From what I can tell, these aren't that much different from the top of the line Sony WH1000-XM4 headphones, though other reviewers say that these headphones aren't quite as comfortable, and the WH1000-XM4 comes with a nice storage case. On sale during the holidays, these headphones were half list price and over $100 cheaper than the other ones, so I couldn't pass up the opportunity. Up until this purchase, I was always a budget headphones shopper, not spending more than $50 on one, but two recent pairs that I had went out on me, so I decided to splurge on quality. The side benefits of this purchase is I got a free 3-month trial for Amazon Music Unlimited and another 3-month trial to DEEZER. (The headphones come with built-in Alexa). I don't subscribe to any music services other than SiriusXM, so I'm trying out the two and learning what I want in a music service and whether I should spend the money. DEEZER is very much like Spotify but not as many subscribers, but it has a bigger, higher quality music library and is #3 in the world, though I had never heard of them. As soon as I signed up, the service made me feel like I was part of a club with privileges. Amazon Unlimited membership gave me a better library of classical titles than Deezer so I can research the best-sounding Beethoven's 9th, but the DEEZER search and playlist setting functions are much better than Amazon's. The two trial memberships were a neat side-benefit of the purchase,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bruce, Thank you for sharing your experience and for the 5-star rating! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. Very comfortable, I use these for meetings and for flights. Sound is crisp, great for listening to music. Buy them on sale, better than other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLex,

      Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable earphones with good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my teenage son as a gift, and he says the noice cancelling works very well and overall sound quality is very good. They are comfortable, and he's enjoying all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Quality great for walking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Bose over the earphones that got eaten by a new puppy - and had to replace them. I looked for the best value and most options. I was not looking for anything specific - However, I ended up with this pair and have really enjoyed the extra features it comes with. Though I have yet to program everything - I am looking forward to having the earphones self adjust when I am outside and need to hear cars going by when walking my dogs - or when I meet a friend on the way and need to lower the volume to hear their voice - this unit allows me to use my hands for leashes and not for fumbling on switches.... glad I purchased these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at a steep discount. Excellent value. Very comfortable to wear. They sound great and do a good job with noise canceling. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Biggfn, Thank you for this amazing review! We're glad to hear you're enjoying the sound quality, comfortability, reasonable price, and overall features of your WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my son and he loves it. It was worth the money and does a good job of canceling outside noise. The fit over your ears gets better over time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VtechPhone, That's great! You definitely made the right choice with this headphone. We're glad to hear that your investment is worth it. Good to know that your son loves the noise canceling and overall features of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort and sound of these headphones are excellent. Although the noise canceling isn’t perfect, it does make a difference when in a noisy environment. The only negative is that they can make your ears a little hot

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edjoel07,

      Thanks for the 4-stars rating! We are glad you like the sound quality and comfort of your new WH-XB900N headphones. We appreciate your feedback regarding the noise cancellation of this XB900N.

      The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First Pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used ear buds before but wanted something just for me to shut out the world and listen to my music. I caught these on sale and thought I would take a chance. They are great. Download the app from Sony and they pair super easy. The preset EQ curves and the ability to customize your own is great and very easy to customize. Wish they had a hard case for travel like Bose, but for my use, these are working out great. Sound is clean and will hold its own when playing loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kbow, That's really cool! We're glad that you're having an excellent time with the amazing features and sound quality of the headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good value and performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good for the price. Great sound and sound cancellation. App is also good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE LOVE LOVE THEM!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the headphones for all of the things it can do but it is perfect!!! The fit, sound and all the bells and whistles are a great add! Good lookin Sony!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattyNice, Great! Good to know you found the perfect headphones. Get EXTRA BASS and next-level noise canceling in a comfortable headphone. Long-lasting wireless freedom brings up to 30 hours of battery life, outlasting even the longest travel day. Touchpad controls bring advanced functionality to your music. Enjoy smartphone connectivity with Amazon Alexa and the Google Assistant built-in. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a new job and quickly discovered headphones were a must. Tried all the ones on in store possible and walked out with these. Great sound, noise cancelling, and comfortable.

    I would recommend this to a friend