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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect birthday gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth works great. easy to use. sound is excellent, even when mowing the yard. Sony delivered on this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Onthefly2020,

      Great! We're glad that you like the amazing features of the headphone like the Bluetooth function and sound quality. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones I have ever used. Super comfortable, all around luxurious audio experience. I love you can noise cancel. Along with the comfort the headset folds up so it’s easy to carry. The battery life is phenomenal, you can find out how much battery life is left with just a tap of a button on the headset. GET THIS!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, nice sound. They do make my ears quite warm after a while, but they are very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charrimann, Thank you so much for the 5-stars review & feedback! We are happy to hear about your experience, and that you like most of the features and sound quality of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable headphones with great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my husband. He really enjoys them. Very comfortable on the ears. No issues with sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sillywhim, Wow! We're glad to hear that these headphones were a great gift for you husband. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good alternative to m2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u dont want to spend too much and still want a good headphones with deep bass and noise cancelling.....this is IT!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice headphones for the price paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a gift for my son. He stated they were easy to pair with his phone and the sound quality was acceptable. Comfortable fit on his head and ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth Twice the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Has features of some of the highest priced products. Very comfortable and connects with ease.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LSUtheChamps, Awesome! Thanks for the positive feedback! We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Sony WH-XB900N headphones! Good to know that you like the comfort and easy to pair. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony OTE Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound and easy to use. They conform nicely to the ears. A hard case would of been nice but the pouch will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are great headphone! Sound and bass are there. Got this at a great deal and even bought two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa02,

      Awesome! We're glad that you're enjoying the sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Base is amazing, sounds quality super and it looks great. The only is it doesn’t come with a case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Thank you for the 5-star rating! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality and features of your new WH-XB900N Wireless Noise-Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    great for work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones, Sound quality is great. I most use for work zoom or webex calls and have had no issues. Can be used wired or Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jtap, Great! That's very cool to hear! We're glad you like the comfortability, excellent sound quality, and overall features of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good fit, easy controls, documentation poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra bass was a little TOO extra; would like some local adjustment. Documentation was very poor. headphones fit well and battery easily lasts all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi edoh, we're glad that you like the fit and battery life of the headphones. You can use the Sony Headphones app's equalizer to tailor-fit your sound preference. If need more information about the headphones, you can refer to this link for its manual:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/manuals

      We appreciate your feedback. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deep bass! Very comfortable to wear for hours. App is very user friendly for changing settings too.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of old xb950 which i love and wife would keep stealing. So bought her these and she loves them, i should have kept them for myself. Sounds amazing, great bass, great sound, great fit. The touch part for the controls is cool except when she lays her head on my shoulders, my skin changes the controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarthWinnie, Hi DarthWinnie, we are happy that you like the headphones' sound, bass, and fit. With all-day power, Bluetooth wireless technology, long-listen comfort, the WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. If the sensitivity of the touch controls becomes an issue, you may want to upgrade to the WH-1000XM3 headphones which you to turn the touch control off via the Headphones Connect app. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to replace an older 10 year + logitech over the ear set. I do not use these for phones. They are used to listen to the TV (shows and movies) and Laptop (music). I tried these on at best buy anlong with the Sony 710 and Skullcaddy Crusher. The 710 and Crusher would not enlose my ears completely and didn't seem to have as a robust sound as the 900. I'm not a big bass fan, but even though these say extra bass, I didn't find them all that big on the bass. The one feature I wish Sony would have add (to not only these but to all their headphones) is the ability to download the equalizer to a laptop, or create an app to add on the Smart TVs. Right now, the equalizer is only available for phones. Or, have the ability to download to the phone, make your equalizer changes, and have that saved to the phone for use by other products (PC/TVs). I've worn these for three hours at a crack and only felt a little discomfort when taking them off. No discomfort while wearing them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarence, we're glad you like our product. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Fit nice and comfortable with amazing sound. Thank you for contactless pick up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, Thank you for sharing such an excellent shopping experience with our WH-XB900N Wireless Noise Canceling Headphones. We're glad you like the fit and the incredible sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio quality and noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away at the noise canceling. Also the quality of music is amazing. I never knew what I was missing till I tried these on at the store. I use mine for remodel work. I'm using saws and drills inside people's homes and I like to use these to help protect my ears and listen to podcasts, audio books, and music. It makes my day go by so much better. If you will use them a few times a week they're definitely a good investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEVIN2244, Good to know that you like the noise canceling function and sound quality of the new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent Headphones for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Very comfortable. The setup requires a little patience but well worth the effort. The noise-canceling is hardly noticeable but works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Liberty238,

      Thank you for the 4-stars rating! We are really happy to hear you love the amazing sound quality and comfortability of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We value your opinion and have taken it into consideration for future product development. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Thank you for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally better than beats this headphones are a master piece bass its amazing and super comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cami, Wow! That's really cool! We're truly happy to hear you're having an enjoyable experience with your new WH-XB900N EXTRA BASS™ Wireless Noise Canceling Headphones! We're also grateful to hear you're satisfied with the comfort and incredible sound quality especially the EXTRA BASS of this headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jesss Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses standard plugs, no weird specialty connections. Very Comfortable and sound is better than the average headphones

    I would recommend this to a friend