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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony mid-tier wireless Heaphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Solid wireless headphones. I'm happy with the noise cancelling ability. An upgrade over the cheaper Sony noise cancelling options. You need to jump on this set any time it goes on sale under $150. Just can't pass it up at that point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerboypc, Awesome! Thanks for leaving us such a great review on the XB23! We are really delighted to hear you're satisfied with the noise cancelling feature and sound quality of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great Pair of Cans~!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really dope! With bluetooth, a wire to connect to normal 3.5mm jacks.. It's ambient mode is really good as well, although I think I've had a better ambient experience with other headphones. The noise cancelling mode is decent at best, but doesn't compete with some other headphones as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Honton, Thank for you taking the time to review the WH-XB900N. Good to know that you like the ambient mode and features of the headphones. We appreciate your feedback regarding the noise cancellation of this WH-XB900N. We value your opinion and have taken it into consideration for future product development. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:

      • Make sure that the noise canceling function is turned on.
      • Adjust the earpad position to fit your ears.
      • The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Thank you for choosing Sony!

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    lucky choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though i love music, i can not tell a C from a G, but i know what i like and these are it. came from a nice set a senn's that deteriorated in storage. 5 years is too much i guess, even in the case. i read the reviews prior to buying and it was an agonizing choice in this price range. the 1000xm3's would be the obvious step up but i couldnt justify the price for the amount of time i wear them. but in the 150.00 range there are a lot of choices....almost too many. so thats why i call this lucky. it came down to 3 or 4 sets after a couple of days of reading non stop about stuff i didnt have room for in my head, so i moused over my screens blindly and the cursor ended up on sony. winner. the bass has been criticized in some reviews. xb people, its in the title. i happen to think they are fine, but what do i know...except what xb means. paired immediately via bt with a windows 10 pro machine. i was able to swap out my oculus rift-s headset in the vr app settings and replaced with these and they work just great. im really enjoying some of my old favorite songs in a vr theater while wearing these. the 4 stars i gave in the breakdown dont average the 5 star rating, but 5 is for the whole experience. they dont feel like a super premium headset. the earcups are comfortable and big enough but its not great material and they get sticky. but for this price range they are about as luxe as you will get i suppose. id buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Totally Worth It!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the comfort, battery life, and sound! I play games with it, workout with it or just chill and listen to music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OahuGrown, we're glad you like the comfort, battery life, and sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son this past Christmas. They replaced a Beats headphone that broke a few months prior. He loves them. The sound cancel feature is great. And being able to defeat it easily to hear questions or comments from others is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is the way to go, the wired ones were always a problem at home when you got up. On the plane they are much better because you can't get the cable tied up in your legs if you cross them. The noise cancelling is excellent for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent but broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were fine audio quality wise and even the ANC was pretty good. My issue resides in the fact the part that lets you slide the earcups out to adjust for your head broke, so if you slide out too far it pops out completely hanging by a wire. You would image this part would be strong enough to be repeatedly open and fit onto ones head (from wearing around the neck) but it's all made of plastic so maybe to be expected. Lasted 1.5 years so not the worst time frame but definitely upgrading to metal (dont care about weight).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Like the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it!! Soft leather, light headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to use. Great battery life. Very comfortable to wear for long periods. I would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Insertnamehere, Perfect! Thank you so much for giving the product a perfect rating! We're really thrilled to hear you're having a wonderful listening experience with our WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. It's nice to know you like the features, especially the ease of use, excellent battery life, comfort, and exceptional sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headphones - Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these to travel around a four (4) week European trip. I can't say they worked great but they were good. I could still hear some things on the flight/train but it help. Keep in mind that these may not fit properly if you have a small head like me. Could be why the noise cancellation didn't work as well as it should have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend LOVES them! The noise canceling works amazingly! Just be prepared to seem as though you're Def cuz you pretty much are too the sounds outside of the headphones until you take them off or turn off the noise canceling feature!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones with some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable. They sound great and I'm glad that I bought them. The sound cancelling is good but not great. On an airplane you can certainly appreciate them, but I was hoping it would be better. What I dislike is the head phones don't have physical buttons for changing tracks or changing the volume. It's kind of herky jerky. I instead use my phone to control these options but it's inconvenient

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a big part of my day. They last long and sound amazing for the price. The exrta bass boost is a personal favorite for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the greatest purchase I’ve made especially for traveling on airplanes they cut out all the sounds you don’t want to hear. Love these Sony headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigJ2049, Great! We are thrilled to hear about your excellent experience with your new WF-1000XM3 Wireless Noise Canceling Extra Bass Headphones. It is nice that you are enjoying the noise cancellation and sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones that I have ever purchased by far for the price/performance ratio. I find myself listening and using these more than any other pair of headphones that I own just because they are so easy to use and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love these headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I these headphones. This is the best music has sounded to my ears. These headphones are packed with so many features. I like the play through technology it works great for going for walks. I will add that you dont want to wear these in the heat they arent designed for sweating. Being able to quiet one side at the touch of your hand is nifty in many situations. The app is cool I was able to make a profile and customize the sound to my ear with it. Lastly, I rarely have to charge them with 30 plus hours of playback.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chunkycatfish89, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    XB 900

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. I got them on sale for less than half price ,which really makes them a good deal. Noise canceling is ok but could be better. Did not come with a hard case only a bag, so I ordered one on Amazon. Should include a hard case for the price . Overall happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonH, Thanks for the 4-stars rating! We are really delighted to hear you love the incredible sound quality and overall features of your new XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your feedback. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have clear sound, nice bass, and are comfortable on your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi freddyd69, thank you so much for the perfect star review!

      We are so happy to hear that you are satisfied with the exceptional sound quality- especially the bass sound and comfortable fit design of our XB900N.

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you so much for purchasing our WH-XB900N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Dpwdon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while mowing, great sound, long battery life, very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpwdon, Wow! We're glad to hear you like the excellent noise canceling, great battery life, and overall comfort of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down my favorite noise cancelling headphones. Great quality/value for the price. Bought a second pair after my dog chewed up my first pair...make sure to get a case for them. Easy to use with the Sony Headphone app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDRVT, Thank you for the 5-star rating! We're glad to hear that your investment is worth it. Good to know that you like the incredible sound quality, ease of use, and noise canceling of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US