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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,686 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very useable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable! The charge lasts forever as well. A very good decision on my part!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Badbedbugz, That's nice! We're delighted to hear you like the exceptional comfort, superb sound quality, and great battery life of the headphones. You definitely made the right choice! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for the amazing review! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wife Loves Them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. Light, fairly comfortable, and quite good at noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troy,
      This is a great gift idea! We're happy to hear your wife loves the comfort, lightweight and noise cancelling features of the headphones. The WH-XB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Comfort + Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use with my gaming PC and man are they comfortable. The battery lasts forever. I bought these a month ago and still have 50% battery left after a very good amount of using them. Also I wear glasses so finding a comfortable set of headphones is quite challenging but the custom length slider settings are impeccable! I couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DocD, Thank you for sharing your thoughts and experience using your new Sony WH-XB900N. We're thrilled to know that you like the features, especially the comfort, excellent battery life, and overall performance of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for sharing this awesome feedback! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Like these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than the Sony XM4 headphones, but the noise cancelling is *slightly* less effective. They don't come with a case (unlike the XM4), but I was able to find a great one at the Big A online store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kraesmom, Thank you for the 5-star rating! We're glad that you like the comfortability and overall sound of the headphones. We do apologize for the inconvenience. If the effect of noise canceling is not sufficient, try to adjust the headset into a comfortable position. Check that the Adaptive Sound Control is turned off. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient. Also, the noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      You may refer to this link for troubleshooting steps to isolate and fix this issue: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00245757?cpint=spt-mdr_triage_00204483_noisecanceling

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend on a sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got very good noise canceling (not as good as my XM4 though) , as comfortable as sonys mot expensive headphones but the bass can be a bit overwhelming sometimes thankfully you can controll this in the settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      We're glad that your investment is worth it. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Easy to use. I had thought I could use with my TV but my Toshiba Smart TV won't connect so I will have to get something else but these have great sound so I will keep them for other things.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackPap, That's awesome! Thank you so much for the 5-stars review and for sharing your awesome experience with our XB900N Headphones. We are glad that you like the comfortability as well as its ease of use and sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We value your input and appreciate your feedback. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sennheiser or Sony are the best in wireless television headsets. This headset is well made, very durable and provides comfortable listening with quality audio. Easy to connect to the television and simple to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dezy, you definitely made the right choice with these amazing Sony headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, long last battery, very comfortable and cool soud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandcasino,
      Perfect! We're happy to know you love your new headphones particularly with its comfort and cool sound. These XB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent wireless noise cancelling Sony Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during black Friday deal and it is best ever headphone I have used. It has high quality in sound, has touch control, very good noise cancelling, comfortable usage for long time listening and can be controlled by very good sony app which offers many features. I just found that power and multifunction buttons are slightly hard to operate and product outside plastic material could have been slightly better. Interior material itself is very good. Overall excellent headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTech, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony and for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    totally worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. i got them on sale and they are totally worth the price. The comfort level is just not the same compared to the Beats I was looking to buy. The noise cancellation is awesome. It kind of feels like it vaccumes the air out but still feels very comfortable. It doesn't try squishing your head like other headphones. I can have them on while I'm on my desk and it will cut off half the noise from the table fan near me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Joey,

      Thanks for the 5-star rating and we are glad you like the headphones. The WHXB900N have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is excellent. My son has several other brands like this but he has been using this from day 1 he got it. Very handy especially using it when exercising in the gym. No need to worry about a cable getting caught.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great value for Sony quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical high quality Sony product at a below Sony price. But be aware that the set is tuned for exaggerated bass. You can use the very user friendly phone app equalizer to compensate and reduce the bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GDPGDP, Thanks for this amazing review! We're extremely pleased to hear you like your new WH-XB900N Wireless Noise Canceling Headphones! We're also glad to hear you're enjoying the sound quality and features of this headphones. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Sound quality is amazing. Very comfortable to wear and lightweight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Germain517, We're glad to hear that you are comfortable using your new WH-XB900N headphones and you appreciate the sound of it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for offering a fantastic rating on the product and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Game changers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are an absolute game changer. I originally bought a pair of Beats headphones and returned them because these were so much better and more affordable. I love these headphones so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skippy, Great! Choosing these headphones will definitely be worth it! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really comfy and soundproof for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfy and great sound quality, they're not lying when they say soundproof, you don't even have to blast the music and you can't hear anything else, and other people can't hear it unless it's really loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after my last Sony headphones failed within the warranty period and Sony refused to replace them. Not sure why, but I stuck by Sony and got another pair of headphones. These ones are great so far. Much better than the last ones. Only had them a couple weeks so far but I like them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise canceling headphones for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first ever expensive headphones purchase. I usually spend only 20-60 dollars of headphones and they always end up being so bad that I stop using them after a few months. These Sony headphones however are an exception. I got them at a really low price and they are beyond words. Sound quality is great, super comfortable (does NOT squeeze you head, very flexible and easy to put on. I love that there are so many options on this thing when it comes to changing the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi moonsun, we are glad you love your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works fantastic

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of wireless noise cancelling headphones. I always had the old Sony models but upgraded to these. No regrets. They do a great job blocking out the noise and the sound coming through the speakers is crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding headset for gaming. When I’m playing the game I don’t hear any noise from the outside world. The sound is crystal clear and it’s very good. I highly recommend buying this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zinger,

      Great! We're glad that these headphones are perfect for your gaming needs. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Sony headphones since their Studio Monitors 40 years ago. The XB900N possess excellent sound quality which is what I care about. Seldom use noise cancelling feature. Recommend for sound quality.

    I would recommend this to a friend