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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good headset for Grandson to use for home schooling. The Sony noise-cancelling are awesome. He said very easy to use and did the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elle,

      Awesome! We're glad that these headphones are perfect for your grandson's studies. Get EXTRA BASS and next-level noise canceling in a comfortable headphone. Long-lasting wireless freedom brings up to 30 hours of battery life, outlasting even the longest travel day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Terrific headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my nephew. He absolutely loves them! He says the music sounds fabulous and he loves the ability to adjust the bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vern, Wow! Thank you for the 5-star review of your WH-XB900N headphones. We're glad you're enjoying the sound quality of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, light weight.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first set of wireless headphones. After I got used to controls they are now very simple for me to use. Sony sound. Use them with my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you get a great headphone set. Sony always lives up the expectation. The bass and sound quality are on part with their reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Some of the best I've ever had!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best if not the best over-the-ear headphones I've purchased. The sound quality is great and they are comfortable to wear for an extended length of time. Switching between devices was a little tricky at first. It wasn't just a simple click and switch. However, I think the recent update has helped that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris,
      Thank you so much for taking the time out to share your great experience. We're glad to hear you are enjoying the great sound with the headphones. We're also glad that the issue has been resolved regarding on switching devices. Your needs are our priority. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great product. I purchased this on line and it was ready for pick up the next day. No problem. No hassle. Easy as that

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Great! We are happy to hear about your experience, and that you like most of the features and sound quality of your new XB900N Headphones. We always strive to deliver the best picture and sound quality with our TVs. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and it’s perfect for him. He’s not a music wiz so this one does the trick. The noise cancelling is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucy, we're glad you like the noise canceling feature of our product. We hope your son likes his new headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones, ANC is good enough and the Bluetooth connection works flawlessly! I would definitely recommend! 5 stars *****

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Awesome! We are thrilled to hear about your excellent experience with your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how it cancels the noise around me. I can focus on the stuff I have to get done if I don’t want to be bother. Music on these are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony makes great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Sony products all my life including their Walkman and MD players, as well as multiple headphones including MDR V-6, and i can say that their quality and durability never disappoints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shift,

      Wow! We appreciate your loyalty to our products! Lose yourself in a party for one with EXTRA BASS sound. With all-day power, Bluetooth® wireless technology, long-listen comfort, and everyday practicality, the WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice cheaper alternative to the 1000XM4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice alternative to the more expensive Sony 1000XM4...similar design and fit. Noise cancellation is not up to par but good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JazzyHusky,

      We're glad that your investment is worth it. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Your feedback about the noise canceling function is greatly appreciated. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for games video low hearing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, even for low hearing! Reaaly good and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancellation. Drowns out airplane engine noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever for the price, very soft over the ear and long charge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rakesh, we're glad you like our product. The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great Budget Headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up about a month ago. Very excited to try them, they sounded good in store and were $70 off. Very good sound with a little extra bass but I did notice that they get a little warm into the second hour. Used these for work as well. Call quality was more than adequate. I ended up returning these last week since the announcement of the XM1000M4 and will be using those. No complaints whatsoever just looking for a great investment in ANC headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Got on a major sale!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first noise cancelling headphones and they are totally worth it. Had used them all day and didn't have to worry about the battery life was awesome! I did get them on a major sale so I'd recommend not purchasing until it's in the $100-150 price range. Only complaint is you have to unpair with original device before pairing to another device

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johammers1, Thank you for purchasing your first Sony noise cancelling headphones! We're glad to hear it is worth your investment. And good to know you're enjoying the long-lasting battery of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    blocks outside noises very well and is easy to use. My daughter loves that she can control the earphones from the earphones itself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caringdaughter, Excellent! We're extremely pleased to hear your daughter loves her new WH-XB900N Wireless Noise Canceling Headphones! We're also glad to hear you're happy and satisfied with the noise canceling and overall features of this headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best ear-phones I've ever had

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear-phones are the best I have every had. I live in a busy household with a lot of noise. These ear-phones remove the distractions. Can't wait to use them when traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredParent, Great! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you feel the WH-XB900N is the best sounding headphones that you've owned and you're enjoying the excellent noise canceling feature and sound quality of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for this positive feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great only one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is great. Nose cancelling is great. Easy to pair. Type c charger so it charges quick. Only negative thing I have to say is the build quality it feels like cheap plastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy5654, Thank you for the 4-star review! We are glad to hear you are enjoying your new WH-XB900N headphones. Good to know that you like the noise cancelling feature, easy to pair, and overall sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We'll have your feedback about the build quality noted for the improvements to our product. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I would have thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I was actually surprised how good it sounded. I’m a Bose fan. Excellent sound quality for the price. Noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mic810, Awesome! We are extremely pleased it suits your needs and expectations! Good to know that you like the sound quality and overall features of your WH-XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US