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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow this headphones are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones.. work really well . no complaints.. definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brit, we're glad you're having a great time using these headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset, Must Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, amazing quality sound. Accompanying app isn’t great tbh.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ncrawford22, We're glad to hear that you appreciate the amazing sound quality of this new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Easy to use and connect. The app works great. These are very comfortable where you can wear them for long periods of time. The bass is insane! Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redrum,

      You made the right choice! The WHXB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sony noise cancelling headphones uu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hand down the best pair of headphones I own, and I got it $80 off to!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jakxghost, Thanks for giving the product a perfect rating! We're thrilled to hear that you feel the WH-XB900N is the best sounding headphones that you've owned and you're enjoying the noise canceling feature and overall sound quality of the unit. Good to know you're satisfied with your purchase! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Headohones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first pair of noose cancelling headphones and I can’t be more excited. They sound amazing and the bass is amazing. I highly recommend these headphones and if you’re on the fence it’s 100% worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cowboys115, Congratulations! We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good sound. Connection is always easy. The controllers on the right side not so easy to manage.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos,

      Great! We are glad you are enjoying your new WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. Good to know that you like its nice sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We will take note of your inputs in the improvements to our product.

      For more details on controlling the audio device, refer to this link here: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050039.html

      Thank you for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound quality and noise cancellation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I needed after returning some Beats headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Queeniedsb, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We are extremely pleased it suits your needs and expectations! Good to know you are enjoying the sound quality and noise cancellation of your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones are awesome! They are good noise canceling headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it's because I don't turn up my volume all the way when I'm on calls, but I can still hear muffled sounds when I use these headphones. The good thing is that my coworkers can't hear my family talking in the background. Easy to set up and very comfortable. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Windchap,
      Thank you for sharing your experience with us. While we are glad you like the noise canceling features, easy setup, comfortable fit and amazing sound quality, we're sorry to hear the issues that you are having with the headphones. Please make sure that the headphones software is updated as it includes key features, applications, bug fixes, and feature improvements. Set the headset to Priority on stable connection. Remove any obstacles between the antenna of the connecting Bluetooth device and the built-in antenna of the headset. Use this headset at least 10 m (30 feet) away from the Wi-Fi device. Make sure to select the HFP/HSP profile on your connected device when you want to use the headphones for phone call.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Samsung Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for senior parent and they love it. Helps them hear better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaDay, Thanks for leaving us such a great review on the WH-XB900N! We are really delighted to hear your parent enjoys the incredible sound quality of the WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, good distance, great for games, strongly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpicyCurry768, Wow! Thank you for sharing your amazing experience so far. We are thrilled to know that you are pleased with your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable with good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of wireless headphones, these sound great and cut out sound around you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. The sound is excellent, pairs easily through Bluetooth, and the battery lasts for about 4 hours of constant use. The only thing I don't like is they fit around the ears which can get hot after 30 minutes or so.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ItsDaveBruh! We're truly happy to hear you like the excellent audio quality, easy Bluetooth pairing, great battery life of your WH-XB900N. We're also sorry that you're having constant pressure on your ears when wearing our WH-B900N. The headphones achieve a tight seal over the ears, however, these headphones feature sleek design and long-listen comfort. Soft cushioned ear pads offer long-lasting comfort, ideal for listening to your favorite albums, back-to-back. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son and he loved them. Noise cancelling is terrific

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa,

      We're glad that these headphones were a perfect gift for your son. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Perfect for working outdoors on the ranch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phones, Great! Thank you so much for sharing your cool experience with our WH-XB900N Wireless Noise Canceling Extra Bass™ Headphones! We are really pleased to hear that it suits your needs and expectations. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise canceling works great...makes the normally noisy gym a quiet placeto workout in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ones to buy in such a price ? Loved their sound and bass quality .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my relatives. Fantastic sound and headphones. No regrets whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, awesome sound and hands free with the phone is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Savage1007, Thank you for the 5-stars rating! We're glad that you appreciate the amazing sound quality, HFP/HSP profile, and overall features of your new XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest head phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play with them and they’re great and The sound canceling on them is amazing!

    I would recommend this to a friend