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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality great tone love the sound deafening

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inks, Perfect! We are happy to hear you're enjoying the amazing sound quality, noise canceling and overall features of your new WH-XB900N Wireless Noise Cancelling Extra Bass Headphones. Good to know that you easily setup this headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing, I love it, am using it everyday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yoni, Wow! Thank you for sharing your thoughts and experience with the WH-XB900N headphones. We are glad you appreciate the incredible sound quality of your new WH-XB900N headphones. At Sony we strive to put forward the best possible products for our customers. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Enjoy your new headphones! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase. Would have like to integrate SIRI but Alexa is fine. Sound is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pecos,

      Thank you for the 4-stars rating! We are glad to hear that you are enjoying the overall sound quality of your new XB900N Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. We value your input and appreciate the feedback. The XB900N supports Siri. By using the Siri feature that comes with the iPhone, you can speak to the headset’s microphone to operate the iPhone. To activate Siri, hold your finger to the touch sensor control panel then make a request to Siri through the headset’s microphones. For more details, refer to the link below.
      https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049997.html

      Thank you for the feedback and for choosing Sony!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for traveling. If you want nose canceling headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Espanol, Awesome! We're glad to hear you're enjoying the noise canceling feature and overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound and the noise cancelling works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do the job. Decent sound with noise canceling feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones without busting budget.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for use in a loud office and at home, transcribing interviews, and also just to enjoy music and movies and stuff. I had bought a pair from an online retailer, but they came faulty and I had to return them. I ran out and bought some cheapies, and they made me hate my life. So, I sprung for these again but bought them at Best Buy so I could address problems more easily. Once I got used to the button-less controls and things, I love it. Wireless connectivity works about as expected. (And I'm an Apple user). I wanted black originally, but my local Best Buy was sold out, but just happened to have a gray pair. They suggested I could return them later for black when they came in, but I love the gray now. I would recommend, and will probably only ever replace these if they break and a new version of them are out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for anybody. The noise cancelling on them is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    head set works very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    money well spent on this head set. the sounds are very detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life great sound too I love those headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalo,

      Good to know that you like the sound quality and battery life of the headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance quality and no noise in background

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi April, That's awesome! We're glad that you like the sound quality and noise canceling of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set and sound quality is really really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hwbk, Awesome! We're very happy to hear that! Good to know you're enjoying the excellent sound quality and overall features of your XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything the advertisement says,Love my headphones... Cancel the outside noise with ease.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tina, Awesome! We're really glad that you like the noise canceling feature and amazing sound quality of the WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been wearing these all the time since I bought them for him

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with excellent noise cancellation. Tried several headphones these are by far my favorite. Good fit over the ears and they stay on your head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lobo79, thank you so much for the 5 Star rating! We are extremely pleased to hear you are happy and satisfied with the outstanding noise canceling function, comfortable fit, and overall performance of our WHXB900N! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you so much for purchasing our WH-XB900N and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music enthusiasts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for their price, the noise canceling is really good and they have a premium quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best headphones I have bought.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase to replace a pair headphones that were damaged. These were an upgrade because they are much lighter and more comfortable. These are great headphones all around with ease of use and great noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS A GOID PRICE AND ARE DURABLE. THEY STILL WORK

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josie, Wow! Good to know you're satisfied with your purchase! We're thrilled to hear that you are enjoying the durability and overall features of you XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and have good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jkaufman99, Great! Thank you for the awesome feedback! We're glad you find these headphones very comfortable and you are enjoying the amazing sound quality. Your XB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good quality headphone. Very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gumgum,

      Great! We're happy to hear that you had an easy time setting up the headphones. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US