Customer Ratings & Reviews
- Model:
- WHXB900N/H
- SKU:
- 6347799
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
exactly what i was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable. Extremely clear. Used to play video games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJPont, Great! We're glad that you found the perfect headphones. It is really amazing to hear you like the comfort, impressive audio quality, and you're having an enjoyable gaming experience with your WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Bass
Decent sound quality and overpowering bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you expect to get a sound quality similar to Sony XM4, then you will be disappointed. These headphones got a lot of bass that often overpowers mids and highs, but sound quality is nowhere near to xm4's. So they are good for bassheads that prefer a lot of bass, but probably wouldn't suit regular music listeners. Also, my ears get hot and sweaty when wearing these for more than 1 hour, which if unacceptable for $250 headphones. If you decide to buy these then wait for a discount
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Thank you for the feedback on your experience with your WH-XB900N Headphones.
We're sorry to hear you're not having the best experience with your XB900N particularly with the sound quality. We also regret to know that you're having constant pressure on your ears after a few hours of use. We value your input and appreciate the feedback. For low sound quality, please try to follow the troubleshooting steps and guidelines on the links below:
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050078.html
https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050060.html
- To get the sound that you prefer, please try the different sound modes found in the Sony Headphones Connect app. There is even an EQ in there—which can be customized to fine-tune your music to your liking.
- Try playing another source on the device. For example, try another music app to see if the issue is with a particular app.
- When you listen to music from a computer on the headset, sound quality may be poor for the first few seconds after a connection is made. This is caused by the computer transmitting music at sound quality for communications at first, and it is not a malfunction.
For reasons why your ears may hurt when putting on or wearing headphones, you may find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00015243
If you are unable to resolve your concern, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks for letting us help assist you.
Sincerely,
Jess
- Pros mentioned:Comfort, Sound quality
Good sound very comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits over my entire ear, makes for great comfort while wearing. The sound canceling works well and the overall sound of the music is great.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Awesome headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! Very comfortable to wear and the sound is phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DS1792, we're glad you like the comfort and the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, great sound, nice & light great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Thank you for this amazing review of your WH-XB900N. We're really happy you love the excellent sound quality and overall features of your headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Perfect for TV sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full sound and powerful new Bluetooth tech. Perfect for TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnney, Choosing these headphones will definitely be worth it. We're very happy that you are enjoying the incredible sound quality of the headphones and it works great with your TV. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Awesome headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise canceling is great. Very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigWalle, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Crazy amount of bass and super clean.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AAAA, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it soooooooo much. Amazing sound works perfect. Excellent battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ace8909, we're glad you love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and the battery life is great. Decent mid range bluetooth headphones. I would recommend these to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyCon, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Excellent replace ment headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this updated pair headphones to replace my other Sony headphones that are still in storage after my move. These are easier to set up with the app that before. They also sound great! The noise cancelling allows me to tune out the ambient sounds. These are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 76Ag, That's awesome! You've made an excellent choice! We're very happy to hear like the incredible sound quality and noise canceling feature of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App lets you customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for upgrading to your new Sony WH-XB900N! -Jess
- Pros mentioned:Bass, Sound quality
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bass and the sound overall, definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipChopSuey747, Wow! That's very cool to hear! We're glad you like the excellent sound quality, especially the EXTRA BASS of your new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them very good noise canceling. Good price and excellent battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User2367, That's great! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you're enjoying the exceptional sound quality, great battery life, reasonable price, and noise canceling feature of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
Better than solo3
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass response better than solo 3 dr dre by Apple
I would recommend this to a friend- Pros mentioned:Price, Sound quality
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are worth every penny. And blows stay the competition.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
Thank you so much for a positive feedback! We glad to hear that we were able to give you a great deal. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris
- Pros mentioned:Bass, Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound. deep bass. better than i was expecting. bought two pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin, we're glad you like the sound quality of our product. We're glad you like the sound quality of our product. We're sorry to hear that you have an issue with your SONY unit. You may follow this link to isolate the issue: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049994.html If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on the recommendation of the staff. I use these for flying and low the noice canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mandible243, Thank you so much for the 5-stars review & feedback! You definitely made the right choice! We're really pleased to hear you're satisfied with the amazing sound quality and noise canceling feature of your new XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
- Pros mentioned:Price, Sound quality
wireless headhones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound great price good product would recommend to everyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mark, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones for hip hop music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones... the sound on these headphones are great. Love the bass on these especially when you listen to hip hop music or any bass type music. And i love how you can adjust the different levels of bass on these headphones... call quality is okay not really the best but it will do. Overall these are great headphones especially for gym music or hip hop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilBoosie404, we're glad you love our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to connect, Feel good to wear. You can't go wrong using these.
I would recommend this to a friend