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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good noise cancelling, good sound and volume.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the most expensive and best headphones I have purchased. I have a cheaper model of Sony that claim noise cancelling yet do not in the least, these do a good job of it. I would by these again if they hold up for a reasonable amount of time. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    GreatA+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts background noise in half. Great sound and battery last all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only taking away 1 Star & agree with others, I really wish they gave you an actual case for these & not just a cloth bag

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christy412, we appreciate sharing your experience with the headphones. Your feedback about a supplied carrying case is greatly appreciated. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    The best headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best average quality from Sony. They're worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JossJasso, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much use in college and on trips, I'm still enjoying these headphones. I haven't had any issues since purchase, and I enjoy the different functions and smartphone app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabe, Thanks for sharing your experience so far with your WH-XB900N Wireless Noise Canceling EXTRA BASS Headphones. We're happy to know you are enjoying the overall features and impressive performance of the headphones. Good to hear you are utilizing the different functions on the Sony Headphones Connect app. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best phones I’ve ever had, & that’s from an old radio newsman!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldFatherWilliams, That's very cool! We're extremely pleased you're satisfied with your purchase! We're also thrilled to hear that you feel the WH-XB900N is the best sounding headphones that you've owned and you're enjoying the features and outstanding sound quality of the unit. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I knew what music sounded like. Now I know what music sounds like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tofu, Great! We're extremely pleased to hear you love your new WH-XB900N Wireless Noise Canceling Headphones! We're also glad to hear you're happy and satisfied with the outstanding sound quality and features of this headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Affordable quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for just $120+! Very satisfied with them so far, and easy setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flatulentllama, Thank you so much for the 5-stars review & feedback! We are glad to hear that you like the sound quality and easy setup for your new WH-XB900N Wireless Noise Canceling Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband as a Christmas gift. The headphones are comfortable, has quality material and sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VonB, Thanks for the 4-stars rating! We are glad you like your new WH-XB900N headphones. Good to know that these headphones were a great gift for your husband. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and the sound are them are awesome. It's easy to set up and the instructions are easy to read. They feel like quality headphones and they're a really good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny,
      Terrific! We're thrilled to hear you like the amazing sound and easy setup of your new headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. I have a big head and they are comfortable enough to even sleep with them on. I wish it would attach to two bluetooth devices at them same time. The sound quality is great and the nose cancelling certainly works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Epic, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A true class!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift for my sister! The sound quality was impeccable but that’s just Sony being Sony! Loved the different modes of equalizers.... Great product at a great price... especially considering that i got it for 125$ on discount deal❤️❤️❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muthappan, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good set of Cans

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones the only complaint I have is the Headphones App. The alerts if changing profiles is annoying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keyyote, Thank you for taking the time to review the WHXB900N. We are glad you like the sound quality of the new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. You can disable the notification and voice guidance, and change the language of the voice guidance from the Sony Headphones Connect app. We will surely take note of your feedback as we always strive to make this a better experience. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a very good sound. Much better than the other brand i have. Just difficult adjusting sound via right cup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mojoreb,

      Thank you so much for the 4-stars review and for sharing your experience so far with our WH-XB900N! We're glad you like the sound quality of these headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We value your input regarding the touch senor panels when adjusting the sound and appreciate the feedback.

      Note:
      If the communication condition is poor, the Bluetooth device may react incorrectly to the operation on the headset.
      The available functions may vary depending on the connected device. In some cases, it may operate differently or may not work at all when the operations described above are performed.
      If the touch sensor control panel doesn't respond after checking the guidelines above, initialize the headphones.

      For more details, refer to the link here: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002050039.html

      Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    absolutely love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this sony headphone are amazing powerful sound system and convenient and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over the ear headphones I’ve ever had! I use daily and have never had any problems with noise canceling or connectivity. When I do upgrade, I’ll be staying with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,
      Thank you for trusting Sony! Your loyalty means everything to us. We're glad you are enjoying your new headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    General

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Good sound. Good quality. I would recommend it to a friend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paperman1,

      Awesome! We appreciate the recommendation. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and very reasonable price and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good, build is good, sound and noise-canceling is great. I would recommend these headphones. You do need to download the Sony app because the interface is tricky and the touch controls are tricky. But once you get accustomed to them it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent value on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Definitely not the best on the market but if you catch them on their end of year run there is so much value for a pair of bluetooth high quality headphone. Of noise cancellation is a strong requirement consider xm3 or xm4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're glad you like the sound quality of our product.The WHXB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US