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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,686 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    So, so…Depends on your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Comfortable & not too heavy. I don’t recommend working out in them unless you like sweaty ears. Con: where is the volume control on headphones? Too easy to turn off accidentally with touch feature on RT headphone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WirelessWorld, we're glad you like the sound quality and comfort of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your feedback. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound with lots of bass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound really good and I am very satisfied with them. They work well eliminating the lawn mower sound. The app was a little aggravating, but I got it all installed, updated and modified. It was a good purchase so I recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrBrigcks, we are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Bass King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it once again! I highly recommend this set of headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Awesome! We're really glad you're happy and satisfied with the amazing sound quality and features of your new WH-XB900N headphones. We appreciate the recommendation. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Pleasant surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a gift. My son was more than pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barlow, We're glad to hear that you purchase new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife travels between home in VA and part time home in Florida frequently. She always struggles with ear buds. These are much better to cancel the in flight noise. Xmas sale made this purchase a no-brainer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrProduxn, Wow! We're really pleased to hear your purchase went well and that it suits your wife's needs, especially the great noise cancellation. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good headphones for most environments.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are full-featured and function very well. Noise-canceling is less than that of my more expensive Sony headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for taking office calls from home. Connects very quickly to your device. Has great audio and voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The quality is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use it to connect to laptop(mac) for my voice calls. Speaker is good and no one has complained so far from the other side. Active noise cancellation is also good but not the best. It works for me though. I use it daily for few hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KTPeace,

      We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    nice headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Bought for boyfriend and he really enjoys them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley, Wow! That's very cool to hear! We're glad your boyfriend likes the excellent sound quality of our WH-XB900N Wireless Noise Canceling Extra Bass Headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these for our daughter for Xmas. My only regret is that I should have bought two right away. Now, I will have to wait for the next friend to visit us in Aruba to order. They really sound great! https://edithsarubarealestate.com/

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robinaruba, Thank you for the 5-star rating! This is an awesome gift! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a great pair of headphones to watch T.V. You should go ahead and try these . User friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Biggie, Awesome! We are glad to hear that you are happy with your purchase. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally prefer overhead headphones. So when I was looking for one, I came across this headphone. I love the color of it, and the sounds are loud and crisp. So I would definitely recommend this to anyone who prefer overhead headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    head phones easy to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    head phones are to wear.Head phone is comfortable.The controls do not tell you what is happening.Ihad some problem with charging and holding a charge.Head phone is easy to carry,This may have happen in the beginning.This is my opinion.Music sound was good with good base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset. It works well on the plane and very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewHomeOwner, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our XB900N Wireless Noise Canceling Extra Bass™ Headphones. We are glad that you like the features as well as its ease of use and sound quality. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I but thus headset on black Friday, and that was the greatest decision I've made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased didn't like the way they fit on my ears so I returmed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juju, thank you for sharing your experience. It is unfortunate to hear our WHXB900N did not fit you well and that it needs to be returned. These headphones have a self-adjusting headband and soft cushioned earcups that cover the whole ear. You may try adjusting the headband slider so that they cover your ears. This will help give you more personalized comfort.

      We will have your feedback noted as it will help us improve our products.

      We appreciate you and we are hoping you will consider Sony again in your future purchase!

      Sincerely,
      Romeo Sony_US

  • Rated 5 out of 5 stars

    Just writing a review for the points

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is much better than the last pair of Beats I owned.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YourMomsBox, Thanks for leaving us such a great review on the WH-XB900N headphones. We're extremely pleased to hear you're happy and satisfied with the noise canceling and incredible sound quality of your new WH-XB900N! These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son during distance learning, and he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rexy00000,

      Great! We're glad that these headphones are perfect for your son's needs. The WH-XB900N has EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Son loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with these. His best set of headphones yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof2, Great! Thank you for giving the product a perfect rating! We are really delighted to hear your son loves the incredible sound quality of our WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband as Christmas gift . He is happy with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuytv, Wow! We're glad to hear these headphones were a great gift for your husband. Good to know that he is very happy and satisfied with the overall sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US