Customer Ratings & Reviews
- Model:
- WHXB900N/H
- SKU:
- 6347799
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and nice quality. If you want top notch headphones for audio then you need to spend a little more. But overall they’re very good for the price. Look for the sale price however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maui, We are glad you are happy with your new Sony wireless noise canceling headphones. The WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. You may also download the Sony | Headphones Connect app to customize your listening experience and assists with set up. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Notnoisecancelling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but no noise cancelling as advertised.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Notnoisecancelling,
Thanks for taking the time to review the XB900N. While we're glad you like the amazing sound quality, we're sorry to hear you're having an issue on your headphones particularly with the noise cancelling feature. To ensure optimal performance with noise canceling, please refer to the steps and guidelines below:
• Make sure that the noise canceling function is turned on.
• Adjust the earpad position to fit your ears.
• The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
For more details on using the noise canceling function, please refer to this link: https://helpguide.sony.net/mdr/whxb900n/v1/en/contents/TP0002049998.html
In any case you need further assistance or more information about our product, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH-XB900N
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jess
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected & great value for the price. Easy to use.
I would recommend this to a friend- Pros mentioned:Comfort
Premium Headphones for a not so premium price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best wireless headphones on the market! Amazing features for the price (when i got it), Perfect for use travelling and it doesn't get uncomfortable in your ears even after hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aien, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony and for the 5-star rating! -Carl
- Pros mentioned:Sound quality
Silence
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for long trips. I was able to listen to my music as the kids were able to listen to their tablets without noise interference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Inkman, You've made a great choice! It's really good to know you're satisfied with your purchase! We're thrilled to hear you're enjoying the excellent noise canceling feature of your new WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
Value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Great bad Bass. Avg in noice cancelling.
I would recommend this to a friend- Pros mentioned:Battery life
Good inexpensive option
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While these Sony headphones are a bit more expensive, they are a vast improvement over the Insignia headphones I had been using. Also loving the battery life & included app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katsurou, we're glad you love the battery and the Headphone Connect app of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Quality product from Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome wireless noise canceling headset! Got it for my wife to use at work and it does its job very well! Easy to connect, clear sound and noise canceling is ok. If u can get it below $150, it is super worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhi, Great! Thank you for the awesome feedback! We really love to hear your investment is worth it, and you are enjoying the easy Bluetooth pairing, noise cancellation, and incredible sound quality of your WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellent for the budget minded!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale. Excellent noise cancellation once I figured out the app. Allows ambient noise to come in if your walking downtown which is nice. Definitely recommend these headphones! Can’t go wrong with Sony!
I would recommend this to a friend - Pros mentioned:Sound quality
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several ear pads but couldn't reach the full robust sound of Sony's headphones. Very distinctive with high resolution and deeper base when compared to ear pads. I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wiley, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very easy item to find and to use. Excellent Item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we are glad to hear that you are happy with your purchase. The WH-XB900N noise-canceling headphones let you enjoy your music the way you want it. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Erin
- Pros mentioned:Bass
Powerful sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are very powerful, they have an excellent amount of bass but it doesn't drown out the miss and highs. Would recommended this for 178 and nothing will compare between the 150 to 250 dollar range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, we are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!
- Pros mentioned:Sound quality
Quality all across the board
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and my girlfriend doesn't complain about my shows being on too loud anymore! If she does, I can't hear it due to the best noise canceling I've had in a headset before.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CramyAmble, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl
Not for studio use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth is not for audio quality. 360 reality is average. Unless you need wireless headphones. Get some studio wired to an interface. But that is something not a lot of people do. Works with zoom for school. I wouldn't pay that much for them again though. Like if I hadn't bought them. But I did so whatever.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FriendlyGhost,
Thank you for the feedback on your experience with your WF-1000XM3. It's unfortunate that you're having problems particularly with audio quality. We value your input and appreciate the feedback. Good to know you appreciate these headphones for using with calling applications.
To ensure optimal performance with 360 Reality Audio, analyze your individual ear shapes in the 360 Reality Audio Setup settings using the Sony | Headphones Connect app to experience realistic and immersive sound. For more details, visit the link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb900n/articles/00233341
For low sound quality, to get the sound that you prefer, please try the different sound modes found in the Sony Headphones Connect app. There is even an EQ in there—which can be customized to fine-tune your music to your liking.
- Try playing another source on the device. For example, try another music app to see if the issue is with a particular app.
- When you listen to music from a computer on the headset, sound quality may be poor for the first few seconds after a connection is made. This is due to the computer specifications (priority on stable connection at the start of transmission and then switches to priority on sound quality several seconds later) and is not a headset malfunction. If the sound quality does not improve after a few seconds, lightly double-tap the touch sensor control panel of the headset (about 0.4-second intervals). Or you can use the computer to establish an A2DP connection. For the operations on your computer, refer to the operating instructions supplied with the computer.
If you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound quality
Great Travel Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are way too many headphones to choose from. I am very happy with these Sony headphones they are perfect for travel and more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earthboy, We're very grateful for this positive feedback! Choosing these headphones will definitely be worth it. It's really nice to hear you are enjoying the excellent noise canceling feature and sound quality of these headphones. Your WH-XB900N headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for this amazing review of your WH-XB900N! -Jess
Can't put them down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift. Friend uses constantly, even on trips.
I would recommend this to a friend- Pros mentioned:Sound quality
sound great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and easy to connect / use . Only issue I have are comfort ,after a couple of hours I need a break . I had a pair of Vmoda and they were more comfortable by far but for the money this was a good purchase .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bglaeser, Thanks for the 4-star review of your headphones! We're glad to hear that you like its incredible sound quality and easy Bluetooth pairing. Your feedback regarding comfort is greatly appreciated. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Had to get new ones since my previous Sony headphones finally gave out and i couldn't be happier. I found them 100 bucks off so even better value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, That's wonderful! We're delighted to hear that your investment is worth and you are enjoying the incredible sound quality of these headphones. We regret about what happened with your previous headphones. Glad to know you're satisfied with your purchase of our WH-XB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess
Great bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. I’ve had them since Christmas.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend