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Customer reviews

Rating 4.6 out of 5 stars with 2686 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the WH-XB900N Wireless Noise Cancelling Over-the-Ear Headphones for their exceptional sound quality, comfort, and impressive battery life. Many users rave about the crystal clear sound and powerful bass, while others appreciate the comfortable fit and easy-to-use controls. However, some users have experienced connectivity issues and found the overall volume to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,686 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so very good, I’ve had these for about a month or so. Price was right . Sound is awesome! I would recommend highly..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mtgillman, Great! Excellent! We're glad that you like the sound quality of your WHXB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Worth the money - loud and clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these are excellent. The bass is ON POINT! I’m still trying to figure out how to connect to my laptop without downloading an app, but so far I’m very pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sunflowers87, We are glad you like your new WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App  to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.  Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones . So easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was a gift to me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up; have not had a chance to use the noise cancelling feature yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    May not be 100% noise cancelling

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if I would categorize these as noise cancelling 100% but they’re very comfortable and work great - love these!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to music on a daily basis and I love this pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nunndee, Great! We're glad that you're having an excellent time with the amazing features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony WH-XB900N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ordering part was tedious. Requested ship to address. Shipment delayed, and postponed indefinitely. Item did not show up for a month. Hence cancelled that order. Created a new order with shipping item to store. Item got slightly delayed but arrived at the Best Buy Store ! The wait was too much but the excitement of using this headphone was great. Contents within the box were intact. Headphone works as expected. This headphone cannot be compared with Sony's latest models because latest models have more features. But this headphone serves the purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi giq321, we're sorry to hear about your experience with your purchase. We're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    It's good but not worth the hype

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, given the brand but quality and comfort wise feels overpriced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arya, thanks for sharing you review and choosing the WHXB900N. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Compatible with iPhones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones for my iPhone 12 Pro Max. These they are great in keeping the background noise out while I'm working on my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechGirl, That's nice! Thank you for choosing and purchasing our WH-XB900N. We are delighted to hear you are enjoying its amazing noise cancellation and overall features. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great gift idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick bluetooth connection but the noise cancelling could be better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rockz, We're glad to hear that you appreciate the Bluetooth connection of the WH-XB900N headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing this feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product to use and purchase. worth Buying and good for money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prabu, Thanks for the 4-star review! We are glad you like the sound quality of your new WH-XB900N headphones. Good to know your investment is worth it. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound!!! The volume and sound touch controls are much easier that feeling for a tiny button. The noise cancelling works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Muziklovr, Thank you for this amazing review! We're very happy to hear you are enjoying the incredible sound quality, excellent noise canceling, comfort, and overall features of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great. The mic works really well. People can hear me on zoom calls, and phone calls. They connect easily to my other devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TXMomof5, Thank you for the wonderful review! We're extremely pleased to hear you like its amazing features and that you are enjoying the easy Bluetooth pairing and it works really well on zoom calls, and phone calls. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Putchased for my husbands birthday. Great product. Excellent quality. My husband loves his gift. Always enjoy the products I purchase from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebiB, That's awesome! We're glad your husband enjoys the excellent sound quality of his new WH-XB900N Wireless Noise Canceling Extra Bass Headphones. Good to know that these headphone were a great gift for your husband. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your awesome feedback and for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good noise suppression

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to cancel noise on bus and plane rides. They work perfectly. I'm able to even sleep when traveling without a problem because the ambient noise is filtered out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi haningp, we're glad you like our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this set as a gift and they love it. They use it on the regular and they love its ability to cancel out noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy, This is a great gift idea! We're glad they're enjoying the excellent noise canceling feature of the WHXB900N. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more.   Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound, work as advertised

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an elderly relative. Easy enough for her to figure out and helped her hear her phone and podcasts much better. Good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Einstein, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Great sound. Love the functions and with the accompanying app they just work great. Bought two more pairs for my two grandsons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron, Awesome! We're glad that your investment is worth it! We're also happy that you love the features, especially the incredible sound quality. And good to know you're utilizing the functions on the Sony Headphones Connect app. It sound like we hit the mark with the XB900N! Thanks also for getting two more XB900N headphones for your two grandsons! hese headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. The Sony | Headphones Connect App allows you to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a great review on the WH-XB900N! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these on my phone and laptop. Very immersive when playing games and watching videos. When playing music or games you cannot hear anything but that. I do recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can’t hear the outside world and that’s OK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and noise canceling. A little pricey but if you can find them on sale they are well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FROOD, we're glad you like the sound quality of our product. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US