Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Model:
BDP-S370
SKU:
9740471
Your price for this item is $143.99
Clearance
Save $36
The regular price is $179.99

Customer rating

Rating 4.3 out of 5 stars with 254 reviews

85%would recommend to a friend.

Write a Review

Rating Filter

85%
would recommend to a friend
Page 1 Showing 1-20 of 254 reviews
  • Rating 5 out of 5 stars with 1 review

    Great product at a great price

    Posted .

    I bought the bdp-s370 for use in the family room and was so impressed that I purchased a second one for the master bedroom. If you have a newer Sony television you can take advantage of the sync feature: When you turn on the blu-ray player, it turns on the tv and tunes it to the correct input for the blu-ray. There is a lot of discussion about connecting it to the internet to take advantage of the download and streaming features. You can check out a product that uses your household electrical wiring to connect. Netgear sells a device that plugs into a wall outlet near the blu-ray. You install an ethernet cable from the player into the Netgear unit. Plug the second Netgear unit near your computer (in another room) and run the second ethernet cable from that unit into your router. Presto, you have an internet connection. I bought a second Netgear unit and plugged it in (with the same ethernet connections as the family room) at the second location. Works like a charm. You'll need model XETB1001 (two units) which is available from Amazon or e-bay for $60-$70. To connect an additional blue-ray player, get model XET1001, available on e-bay for about $26. You could connect more players in other rooms, using additional Netgear units (model XET1001). Netgear makes another model (XAVB101) which is faster, but more expensive. No, I don't work for Netgear. Just passing on some information for connecting to the internet and what worked for me.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Value

    Posted .

    The BDP-S370 is a solid Blu-Ray player. The picture quality could be better if the player was connected to a newer TV. Still, despite the set being a 720P 60HZ model that was manufactured 3 years ago, the quality of video the BDP-S370 provides is an enormous upgrade from our previous 8 year old DVD player. Unfortunately, I cannot rate the wireless feature since I used an ethernet cable to connect to the internet and use Netflix. Wi-Fi is convenient, but if you want to stream video, using an ethernet cable is the best way to do it. I bought the player so that my sister can watch Blu-Ray movies and use Netflix. Its strange that she needs to use her computer to log into Netflix to add movies to the queue. Other players that cost the same or a little less allow you to use your remote to choose movies. Not everyone in her household uses the computer regularly, so it is a small inconvenience. Set-up was a snap though. Just follow the on-screen instructions and you are in business. For people who don't care about the difference between 1080i and 720P, just choose automatic to connect to your HDTV and you will be watching movies in a minute. I was surprised at how many video streaming services the BDP-S370 provides. It really adds value to the player. Buy it, you won't be disappointed.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great first player!

    Posted .

    I bought this player along with a new Sony LCD HDTV. This was our first Blu-Ray player and I was a little nervous based upon the growing pains that some have experienced with the Blu-Ray format. When I researched players last fall, it seemed like each model and brand had downfalls. When Sony released this new model, they answered the customers because many of those issues have evaporated. The first thing that happened when I plugged the unit in and configured the screen was that it automatically detected and installed a firmware update through the network connection. The sales rep had warned me that a new update needed to be installed before watching Avatar, so I was not surprised. Since this player does it automatically, it means that it will always be up to date with new features in the ever-evolving BD market. The menu system is familiar, you might have seen it on a Sony PS3. It's very easy to use and very efficient. After registering with my Netflix and Sony Style account, I was ready to watch HD Internet video. The first Blu-Ray movie that we bought was Avatar. The picture quality of this disc is out of this world!!! We watched another movie, which was a traditional DVD. We wanted to test the upscaling feature. While not as good as a real HD movie, there is a very noticeable improvement in the DVDs. That's good, because we own too many to replace!! The improvements that were made in this new player were terrific! The remote has an eject button and the startup times are very very quick. The disc tray is independent, so you no longer have to open the entire front panel. There are other fixes, but what matters is that if this is your first player, it will feel feature-laden and well polished. The price, while not cheap, is very reasonable and the movies are finally at a low enough cost to justify owning, right around $20. I could have spent another $20 to have the BDP-S470, which will be 3D ready soon, but I figured that is a waste of money since we won't have a 3D tv for a long time. The only thing about the player that I don't like is related to its physical form. The player itself is actually tiny. Too tiny. It's only about 10" deep and 2" tall, which means if it's on top of another unit, you can't hide the cables. It's not long enough to stack under another unit, either. There is almost no clearance under the player, so it's hard to find a place to stack it, (not on top of a hot, vented audio receiver, for example). It just looks out of place everywhere, if you know what I mean. I might find some larger rubber "feet" to place on the bottom of the player, but this issue is very minor, in my opinion. As our first player, it boasts impressive picture quality, and feels very polished as a BRD player goes. It looks like we waited just long enough to get a well refined product and Best Buy was a great place to buy it!

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Sleek & Slim but Not a Win

    Posted .

    I bought the BDP-S370 to replace an older, but very thin, Sony 1080P DVD player. The following features were critical priorities: maximum ease of use/interoperability with existing Sony audio/HDTV system, FAST BD movie startup (I'm tired of waiting 1-2 minutes before movies start (as is the case with my older LG Blu-Ray / HD DVD combo player), and unit must be less than 1.5" tall to fit in small space currently occupied by DVD player. THE GOOD: The Sony BDP-S370 delivered on movie speed: disk drawer opens within two seconds of pressing (with machine off) the Open/Close button - amazing! After inserting disk and pressing Play the Blu-Ray movie title screen was displayed in less than 45 seconds total from power on. Player is also very thin and light and does not get too hot in operation. THE BAD: Here's the problems that led me to return the unit for refund within 1 week: 1) Bravia Theatre Link using all high-quality HDMI cables started up my Sony brand Audio system, changed to correct audio input, and powered on my Sony Bravia 40" HDTV. But 50% of the time I get a "mode not supported" message on my TV after starting a BD movie, and tje movie refused to play until I open disk drawer and restart the movie. 2) The player would not play original Starship Troopers Blu-ray movie that plays without issue on two other Blu-ray machines in the house. I finally solved this problem by searching issue on Internet and discovered that newer Sony players require a USB memory stick to be inserted into rear USB port before this movie will play. More disappointing was the failure of the main title menu screen for the recently-released disaster movie 2012 to display at all - the screen is totally corrupted with wavy interference patern on screen; yet my two-year old LG Bluu-Ray / HD DVD player displays the title menu screen for this movie perfectly and I haven't updated plyer software in over a year. A brand new Sony BD player built in 2010 SHOULD play this movie without problems in my opinion - but that was not the case. 3) The operating buttons on the player itself cannot be seen if the player is at eye-level height (or higher) and the buttons are entirely too tiny; so you must use the remote for all operations. 4) If you rewind a Blu-ray movie in progress (movie 2012), a timeline bar shows up at the bottom of the screen and refuses to go away. I can find nothing in the manual that inidcates how to turn off this now continuously-displayed progress bar at the bottom 20% of the screen. Pressing "DISPLAY" on the remote toggles other information displays on and off, but it does not clear this timeline progress bar. Thus, I returned unit without hesitation and will seek another unit that "just works".

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this gadget!

    Posted .

    The first one I bought was an insignia "advanced series" I had to return it because the letters on the menu were ridiculously small and the remote control only worked when directly aligned. Then I read reviews online and was sold by the ratings of this Sony bluray player, although not wireless it worked much better than the wireless insignia player. I think in general blu-ray players work much better when directly connected (by wire) to the internet. The menus on this product are clear, easy, and big enough to see. I feel so good about this Sony bluray player that I felt the need to rate it, which normally I don't do. I even bought a second one as a gift. It is an awesome product and a very reasonable price.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Price

    Posted .

    Reciently replaced a Sony Bravia that we lost during a lightning storm. Decided to get this model for the Bravia Sync and the Netflix streaming. Although the wireless adapter would be a nice upgrade, I only needed the cabled version since my router is near the home theater system. Added bonus of Pandora radio, YouTube, Windows Media Center, and other content Streaming. Bravia Sync eliminates the need for the BDP Remote. Considering getting a compatible Bravia Sync Audio system. Tried the Hulu Plus trial that came with the receiver but Hulu seemed to be broken every time we attempted to use it. Kept getting an error about the content was not available at this time; However the same show on Hulu would stream to my PC and/or phone. Canceled our subscription so as not to get billed and Hulu immediately blocked our access even though we still had a month left on the trial. one of the few disappointments I have is that the Media Center stream Quality is really poor. Win7MCE PC -to-> BDP

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it so far!

    Posted .

    This is my first blue ray player and have to say my experience was good. The set-up could have been a little more user friendly but I got through it finally and set up Netflix. After the player was set up we had a router issue and had to change the password so I lost the connection the next evening but Sony chat was very helpful and I was back in business in a very short time. I didn't have to go through the whole set up again. The picture and sound are excellent with my Samsung HD LED TV. The other thing I would suggest for Best Buy is to make sure customers know they have to buy the wireless adapter. Luckily I realized it before I put my final order in. If you are a newbie with this products like me, you might be disappointed if you didn't know you need the adapter to connect to your router.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    SONY BLU RAY DISC BDP-S370/BX37

    Posted .

    Sweet deal on this little blu ray player. After purchasing the Sony Bravia 40 inch HDTV, I asked the salesperson for a blu ray player. He asked what kind and I replied "cheap, anything out the box". So he had some returned blu ray players and I got this one for $99.99. Had all the parts and was in perfect condition. Some people just either don't know how to set it up or don't know about updating the firmware on them. Or they prefer the PS3 or something else. For me, this worked perfectly. I ordered the Wireless LAN Adapter on line to connect to the wireless network. Setup was really easy. Especially if you go to sony.com/bluray support link and know what your wireless modem is. The step by step instructions were wonderful and made entering all the IP addresses a breeze. Of course if you don't know your Access Key to your wireless network, forget it. But having the wireless LAN Adapter makes life so much easier to update the firmware on these blu ray players. And I also play Pandora Radio via the blu ray player on my TV. I don't care much for Netflix. The movies are old and I can't get subtitles. I had problems with the sound quality from Netflex previously. Not sure if that has improved. Then connecting a Sony Blu Ray player to the Sony TV was easy as pie. They work beautifully together. It's nice when you have a matched set. Only complaint - wish it was already internet ready and had the wireless LAN built into it.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Depends on your plans

    Posted .

    If you want to use this just as a blu-ray player, the picture is hard to beat. However, I wanted to use it to connect to the internet and watch Netflix as well as blu-ray discs. Being the typical Sony product, it is only compatible with sony accessories. You have to spend $80 on the sony wireless USB adapter to connect to the internet. So if that is your plan, add $80 to the price tag and compare this unit to others that have wi-fi built in. Wants you connect the sony USB adapter, it does work flawlessly and gives you access to much more than just Netflex.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    great quality player at a great price

    Posted .

    I first bought the S-570, believing that the upcoming 3-D software update download, along with Wi-Fi capability and internet noise reduction were important upgrades, worth the extra money. However, after using it for a few days I concluded that these features aren worth the extra money, at least not to me. Therefore, I returned it, replacing it with the S-370, saving $70. As usual, Best Buy customer service was friendly, processing the transaction quickly, without complaint. After doing a little research, which I should have done before buying the S-570, I learned that a 3-D capable Blu-ray player is useless without a 3-D capable television. Since we just bought a new Sony LCD less than a year ago, a new TV is not in the cards for several years, especially considering that it's a Sony, which last forever. Also, I am now having doubts that 3-D home video and television will ever catch hold. Even if people are willing to wear 3-D glasses (at $150. or more per pair!!) and replace their televisions, I wonder how many 3-D videos and television shows will ever be available. Possibly it will, but only if they make it backwards compatible. Still, there just aren't very many people who will be willing to pay much extra for 3-D. The Wi-Fi was easily set up on the S-570, but then out of curiosity I went ahead and connected a network cable, which was a little hassle, but not that difficult as I was able to run the cable under the floor through the basement, then through the heating registers. It may have been my imagination, but the wired on-line content seemed to work a little smoother than the wireless. Also, the wired connection should not be subject to the occasional temporary glitchy slowdowns that can happen with Wi-Fi. Finally I did some experimentation with the internet noise reduction on the S-570, but did not seem to be able to detect any difference, whether it was on or off, which convinced me that it was pretty much a useless feature. This was the final factor in convincing me to go through the hassle of returning the S-570 for the S-370. I now believe that I have a Blu-ray player that is just as capable as the S-570 (if you don't really need Wi-Fi), but without the useless features (at least for me) and I saved $70. Besides the incredible Blu-ray video quality, I love the Netflix and other on-line features, all of which seem to work perfectly.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    awesome! awesome! awesome!

    Posted .

    I first went to best buy and was looking at this player and the Panasonic DMP-BD65K but bought the Panasonic player in order to save 30 bucks. The player was okay but was disappointed in the interface and there were a few glitches. Very next week Sony player was on sale for same price as Panasonic so of course i returned it for this player. Wow! what a difference! The outside appearance is sweet! very sleek and slim solid black unit, isn't cheap looking at all. When you turn on the unit, you're ready to go quick! Going through the menus is very intuitive, easy and organized. My technology dumb wife was able to easily go to pandora on the player, netflix and was able to play a dvd/blueray without a problem. If you have a ps3 it's the exact same interface which i love! The online content preinstalled on the player is great. You can watch michael jackson music videos and even the movie about his last live show! My favorite is netflix! You do need a fast connection, with this movies look terrific, Hd netflix movies look like you have a blueray in! I don't know why this would be but netflix looks better on this player than it does on my ps3. This is the same when playing blueray discs, they look better than on my ps3, i would think they'd look the same. make sure you have the player connected to a high quality tv. I use a vizio 120 hz 1080p lcd and the combination is sweet!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Basic - Perfect Blu-Ray for My Family!

    Posted .

    I got a great deal on this unit. I love technology, but i don't have time to become an expert in the terminology and features. I have had this for 24 hours and couldn't be happier. I say all this, and I haven't even played a blu-ray movie in it. I did play a regular DVD and was great. Network Connection: Very easy to set up - I have mine hardwired. I knew that when I bought it. I am not sure I would ever be willing to spend the extra $$$$ for a "dongle". Again, I knew I would be hardwiring it from the beginning. So far I have used Pandora more than anything and LOVE IT! Very easy to set up and the music selection is VERY intuitive. The only thing I have to complain about is that I can't use our basic Netflix account. I have to upgrage to an unlimited account. We are currently on the $5 plan and will have to bump it up another $4 to stream through the BDP-S370. Not the machines fault, I just wish I knew this before buying it. I had a little bit of a problem with the resolution when setting it up. I went through the online chat with Sony's customer service and they hooked me up. They were absolutely great - at 2am. I am very happy

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Do not buy for wireless wifi

    Posted .

    Bought this mainly to be able to connect to netflix wirelessly because our computer is downstairs. After purchasing this with a wireless USB adapter for $35 I take it home and get the error; USB adapter not compatible. Looked at the manual and it said to go to the website for more info on connecting to wifi. I went to the website to learn that it only works with a Sony Bravia USB adapter which is $80. Took both the bluray player and USB wifi adapter back and got a samsung bluray player with built int wifi for $5 more.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice, but Neflix interface is lacking

    Posted .

    We purchased this device specifically for it's Netflix Capability, along with the fact that we did not have a Blue Ray player yet. Generally speaking, it was easy to set the unit up. The internet features are nice, but a lot of items are 'paid subscription' service based. We have a WD TV Live Plus Box as well as a Wii, which have much better menuing for Netflix than this unit. Hope that Sony will update the firmware at some point, so we can browse the entire NetFlix Collection instead of having to put items in the Queue via our computer first (The Queue is the only location it will list / play from at this time).

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great technology we have. USB.

    Posted .

    I Love this product. the only quallms i had was the price. I spent 150 plus taxes. its not a bad price at all i just wanted a something more than a bluray player, but i wrote that to let you know its just a bluray player, its pretty skinny, putting in your bluray disk and hitting play isnt that tight lol. i guess i wanted fireworks...but i havnt gone online yet so im thinking thats were the fun begins. netflix sounds cool. Anyways. the only thing to make this product go from ok to absolutly nuts, is the fact that i can play movies from my usb. ive been searching and reading, and no one has said anything about that. so basically its simple, it plays mp4. thats really dope. you probably need a converter. most my movies on my usb were in .avi and i just went to google and downloaded a converter. so this is my new favorite thing. also the guy at the store was really helpful and he said that a new update or something is comming out soon for hulu plus? i dont know what it is or how much it costs, but hulu is a good site and i would love to stream shows and movies from their. i hope i helped someone who was looking for something that was usb compatable. thanks

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    limited access to free video streaming

    Posted .

    This was my first ever blu-ray player, and part of the reason I purchased this model was to potentially use this instead of cable tv. The other reviews are right on in that the picture quality and ease of use are quite good. The value for your money however...that is another story. I did not realize that whatever internet services were pre-loaded would be the only choices offered. Perhaps that is my own ignorance, but I really thought I would be able to go to the free hulu.com site and other tv sites and stream video for free. Uh....not so much. There are choices certainly, but the hulu feature requires that you set up a paid account for hulu PLUS...same with so many other features. You cannot go to fox.com to watch a tv show for free off of the site, but you can PAY $2 to watch a tv show off of amazon. I think this is incredibly annoying. Had I realized this, I probably would have purchased a cheaper blu-ray player without the internet option and bought an internet-tv service or simply hooked up my computer to the tv instead.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    AMAZING! More then I expected!

    Posted .

    I returned a Samsung BluRay that we bought because we had so many problems getting it to just play the BluRays, and then the DVDs, it took forever to figure it out. So when we got this, I was a little apprehensive, because of the price. For $179, I was just hoping that the Netflix option would work at least. So we set it up, and I have to plug my Ethernet into the back of it (not a problem) and it was done! I did one update and then I had Netflix, Youtube, and a BUNCH of other programs like NPR, Pandora Radio, and a bunch of other "channels" I had never heard of. I was SO excited about this purchase I bought one for my sister. I am sending it to her without her knowledge, because she said she was jealous! I can't wait to see her face when she gets it! :)

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    One of the Best Buys I've made in a while!

    Posted .

    My boyfriend gave me this blue ray for my birthday and I was so impressed I got another one for the living room. I was initially a little frustrated with the registration process but contacted Sony and spoke with a very friendly, patient representative who provided step-by-step instructions. Anyway, once I had it registered and ready to go, there have been absolutely not issues. I did opt for the wired connection and left the WiFi connectivity for situations when wired is not the best way to go. It really didn't matter since Best Buy sold them at such a great price; I simply purchased online at a great discount and picked up at the store down the street from me. I subscribe to Netflix and now watch movies in BD where available, what a difference! Couldn't be more pleased with the overall performance of this product. Would highly recommend!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    overall good product

    Posted .

    Overall, I am very happy with this product. It is easy to use and serves its purpose well. However, my mistake was not reading the fine print in the item description--I took "WiFi Ready" for face value. This unit requires a wireless adaptor sold separately from Sony for $79.95 in order to actually work wirelessly. We opted to hardwire the internet for much less cost and we are pleased with its performance.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Don't be fooled!

    Posted .

    One of the newer Blu-Ray players from Sony. It caught my eye because it was under $200 and was Wi-Fi ready. I assumed I'd bring it home, plug it in, configure it and I'd be ready to play movies and watch Netflix movies. I was more than a little irritated when I turned to the configure Wi-Fi section in the manual and found that I needed a USB adapter that was not included. So after having to order an $80 adapter from Sony my cheap Blu-Ray isn't the deal I thought it was. If you know you want the Wi-Fi functionality skip this player and go for the S570 with the Wi-Fi already built in. The player does have an excellent picture and was easy to set up. I would recommend this player if you don't care about the Wi-Fi connect.

    I would recommend this to a friend