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Customer Ratings & Reviews

Sony - XB650BT Over-the-Ear Wireless Headphones - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1911 reviews

91%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
connections
  • Rating: 2 out of 5 stars

    Wireless headphones for dj

    Posted
    Bconley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I brought head phones and could not connect Bluetooth for wireless connection

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Bconley, We're sorry to hear that your not able to pair your headphones. You may check the links below for troubleshooting steps to help isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/30061/p/40940,40941,95992/c/65,66/kw/bluetooth%20
      https://us.en.kb.sony.com/app/answers/detail/a_id/41836/p/40940,40941,95992/c/65,66/kw/bluetooth%20
      ~Ralph sony_US

  • Rating: 2 out of 5 stars

    Headphone connection too complicated

    Posted
    Sassygirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was looking for a good headset and thought Sony would be the best - but I was very disappointed in the ease of connection. It was so complicated that I just couldn't do it - I then read a review where another senior citizen had the same problem. I had to exchange them for a different brand because this set was totally useless to me. Sony is a good brand name and I would recommend them because of their name.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So-so

    Posted
    Jenjenc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had an older version of this product, and I bought this item to replace the older version, but this newer version doesn't work as the older version I used. It's just so-so and has a lot of connection issues.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, complex operation.

    Posted
    Matthew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    No issues at all with the sound, however, the blue tooth connection seems to be too intermittent. Controls are too small.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Matthew, If there is an obstacle, such as metal or wall, between the headset and the Bluetooth device, it may cause interference resulting in noise, an invalid connection, or deterioration of communication speed. Regarding your feedback about the controls, we will have it forwarded to the relevant department. Thank you for bringing this to our attention. -Jerome sony_US

  • Rating: 4 out of 5 stars

    Works great

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought these for my office because of the lack of cords. I I can get about 30' away from my cube before my connection is lost.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Headphones for my Needs

    Posted
    Lambsy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like these headphones a lot. I live in an apartment and the subwoofer on my sound bar is noisey - the neighbours weren't complaining but I am hardish of hearing so I thought I'd be nice. The headphones play well with my Samsung TV and I have some connectivity issues sometimes but overall I like these and am hearing the true stereo effect that I never noticed before

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but could be better

    Posted
    BirkettB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I only have two problems with the device, one is the range of Bluetooth. I know that BT is a short range wireless technology, but I stood three feet away and lost connectivity. Otherwise, my only real problem was the microphone is god awful. Great product all around otherwise

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor headphones

    Posted
    Mariano
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought these headphones two weeks ago, and I'm still fighting with them, the only device I could paired was with my Huawei P8 cell phone so I never could with my computer, I have a Lenovo, with another Huawei Mate 2 with the IPAD, really the bluet. . connection is not working fine or is really bad. . I would appreciate if someone can help me with this, tks

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Some of the best headphones I've had

    Posted
    Amogh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These are really great headphones. The quality is fantastic, the battery life is great as well. Some people here have posted detailed reviews about it with more specifics than I could provide. But the one thing that I came across that was not mentioned was bluetooth connectivity. It can easily connect to my phone via bluetooth with no issues. However, it cannot connect to my desktop with bluetooth for some reason. It comes with a cord, so it can be directly plugged into the tower, so it's not a terrible issue, but there are some desktop connectivity issues. And yes, I checked all the common problems, drivers and what not. Even downloading the newest drivers from the website did not help. Besides this one hiccup, everything about these are great. Easily the best headphones I've ever owned.

    I would recommend this to a friend