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Customer Ratings & Reviews

Sony - XB650BT Over-the-Ear Wireless Headphones - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1911 reviews

91%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
material
  • Rating: 3 out of 5 stars

    Good headphones for the price

    Posted
    Ozzyfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very good headphones for the price. Quality of material seems to be flimsy but good sound quality

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Return them

    Posted
    Leah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Sound really good especially for the price but the material is so cheap I could tell they wouldnt last long enough to get my moneys worth. Returned and purchased JBL Everest.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Cheap plastic fails after 6 weeks

    Posted
    jimo

    According to Sony Customer Relations daily use of a product for 6 weeks is excessive and physical failure of a product is not covered by warranty. If under engineered materials are not a manufacturers defect I don't know what is. Sony used to be a great trustworthy brand, no longer apparently.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hello jimo, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rating: 3 out of 5 stars

    Ok

    Posted
    Smitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Headphones are good. Plastic broke and is not repairable. Have to be careful. Love the sound.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good sound but cheap plastic in headband

    Posted
    Buttercup
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The plastic head band is breaking where it attaches to the earpieces and it has become harder to par with my tv. It takes 3-4 times to attach it. Otherwise, the sound is strong and clear. I'll have to see if the geek squad protection will give me a replacement pair.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great headphones for adults

    Posted
    Gmac
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The sound quality is very good and what you would expect from a Sony product. Although the plastic construction not good at all. The speakers pivot but still not enough to prevent cracking off of the head band with rugged use. Warranty needed for sure.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Gmac, We are glad that it's performance meets your standard. Your feedback is highly appreciated. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards,-Jay sony_US

  • Rating: 4 out of 5 stars

    Great Sound, Long Range

    Posted
    natflvr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    TLDR: Great sound, protect them when traveling! I love the bass response on these. You can also travel a lot further than I anticipated away from your system/phone. The microphone is very sensitive for calls, so make sure you are in a quiet environment. @@@@@@@@ Yes, you can use these for videoconferencing. @@@@@@@ The only thing that got me was I did carry them in my bag unprotected and the frame is plastic so it did break near the hinge. I'd still buy these again and I'm sure I can fix my set easily enough.

    I would recommend this to a friend